$1 mil. - $5 mil.
Amita Arekar, QAE
About Singha Singh Roy & Associates: Review and comparison
Singha Singh Roy & Associates Pvt. Ltd. is a call center, IT service provider, and Business Process Outsourcing (BPO) firm located in Kolkata, India.
Singha Singh Roy & Associates specializes in call center services under the brand ChoiceConnex. Founded in 1994, it provides various modes of customer interaction services, back-office services, and various IT services.
It is unclear how many employees work for this BPO, and their gross income is not listed publicly.
Singha Singh Roy & Associates Outsourcing
Singha Singh Roy & Associates, located in Kolkata, India, has been providing quality BPO services to their clients for nearly 20 years. Specializing in back-office and call center services, this BPO firm is dedicated to offering affordable off-shore help to clients who could use a hand.
Singha Singh Roy & Associates’ call center, customer interaction services, and back-office services are scalable, ensuring that they can be fit to a wide range of clients, no matter what size customer base they have.
Singha Singh Roy & Associates also has locations based in Mumbai, India, and the US.
Singha Singh Roy & Associates’s BPO services and pricings
While some BPOs are best suited for only small businesses or only large businesses, Singha Singh Roy & Associates is unique in that its services are scalable and available to businesses of all sizes and budgets. They can provide the following services:
- Back office
- Contact center services
- Voice-based inbound and outbound capabilities
- Customer Interaction Services
- Other various IT services
Singha Singh Roy & Associates’ pricing
This BPO does not list their pricing on their website. Pricing will most likely vary depending on the services needed, timeline, turnaround time, and the complexity of the project.
It does, however, tout itself as being an affordable call center option.
How Singha Singh Roy & Associates outshines its competition
Singha Singh Roy & Associates stands out from the rest with its mission to help clients augment their existing client base.
Its services and affordable customer interaction model is designed to engender a better connection between a company and their customer base to help enhance that company’s success.
This enhanced interaction between a company and its customer base helps to encourage more sales as well as customer satisfaction. These two factors aid in making one-time customers into repeat customers.
This level of accessibility is great for businesses who are just starting out and need a little extra help or businesses who have become unexpectedly overwhelmed by a large customer base. Singha Singh Roy & Associates can help sort these issues out and hone its clients’ customer interaction strategies to make the most of every customer that comes their way.
Amita Arekar (QAE)
Amita has been with this firm for nearly eleven years and holds a Bachelor of the Arts from Mumbai University.
Singha Singh Roy & Associates reviews and comparisons
Singha Singh Roy & Associates is a call center, customer interaction service provider, and Business Process Outsourcing firm headquartered in Kolkata, India. At present, there are no reviews available for this firm, so we recommend comparing Singha Singh Roy & Associates to other BPOs in West Bengal, India.
Singha Singh Roy & Associates’s contact information