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3.0/5 • Glassdoor rating


TRU29 provides designing outsourced solutions that truly suit your needs. The company provides customer service, technical support, back office, and knowledge process solutions customized to help you save on costs, resources, and time.

Whether you need one staff or hundreds, one-time or long term tasks, simple or complicated… Tru29 will design a solution that suits your business needs.

TRU29 Solutions office

The company has two operations sites in the Ortigas Center Pasig City area which is one of the busiest Business Districts in the National Capital Region in the Philippines. This makes it accessible for employees and clients through public or private transportation. the building also houses several multinational companies and institutions.

For its USA-based client, Tru29 also has a presence in California making it easier for its clients to coordinate all their needs or concerns.


Tru29 address

Corporate Office & Operations Site: 10th and 11th Floors Strata 2000 Emerald Avenue Ortigas Center Pasig City 1605 Philippines

Operations Site: 9th Floor, Hanston Building Emerald Avenue Ortigas Center Pasig City 1605 Philippines

Office: 39899 Balentine Dr, Newark, CA 94560 USA

What Tru29 offers its clients

Are you tired of seeing numerous Outsourcing Company websites that display pre-designed services that do not truly meet your business needs?

This is exactly what TRU29 is. TRU29 designs Outsourcing Solutions that truly suits your business needs rather than you adapting to what was already pre-designed.

How Tru29 outshines the competition

TRU29 doesn't rely on pre-designed services. We pride ourselves on how we have helped our clients to come up with an outsourcing process that suits their business needs which consequently contributed to their business growth. With TRU29, you don't have a service provider, you get a business partner!

Tru29 company structure

TRU29 is a 100% Filipino owned Corporation headquartered in NCR, Philippines that tailored its services and even its pricing to suit your business needs. Hence, our slogan - "Growing Together!"

Sample highlight service offering of Tru29

TRU29's culture is result-oriented brought about by its corporate management that has a combined 75 years of experience in the Outsourcing Industry so you are assured of expertise ensuring delivery and value.


10th Floor Strata 2000 Building, Emerald Avenue, Ortigas Center, 1605, Pasig City, NCR

Public or Private


Seats or staff



$5 mil. - $10 mil.

  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Media Publishing
  • Others
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities



Ben Juson, CEO

Year Founded


Countries of fulfillment
  • Australia
  • Canada
  • Hongkong
  • Philippines
  • Singapore
  • Spain
  • United Kingdom
  • United States
  • Vietnam
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
Contact information

+63 2 8 404 2744

About Tru29: Review and comparison

Tru29 is a business process outsourcing leader with locations in the United States and the Philippines. The firm was formed in 2018 and has quickly shot to prominence for its ability to tailor business processing outsourcing solutions precisely to the individual business. 

The thriving company is focused on building customized BPO solutions through a commitment to the client company and its long-term business objectives. Tru29’s team works to reduce the cost of hiring an entire team and helps their clients consolidate expenditures and achieve their unique project objectives. The company’s success in such a short time means they now serve 200+clients with services in over 12 countries. 

Tru29 Outsourcing

Through its years of experience, Tru29 has built a comprehensive service roster that now includes options such as back-office outsourcing solutions. The company’s team has decades of experience in this area of the marketplace. 

They understand back-office functions are the lifeblood of an organization. It can outsource a full range of back-office working processes to ensure operations run smoothly and core goals are met with precision. The company offers back-office outsourcing to fill positions such as:

  • Transcription
  • Order processing
  • Bookkeeping 
  • Inventory to shipment tracking
  • Analytics 
  • Document processing

Tru29 also supports clients in a full range of industries, from the e-commerce marketplace to retail, and continues to grow its client base by offering customized solutions designed for specific business challenges.

Tru29’s BPO services and pricings

The total cost of Tru29’s services depends largely on the type of service and the depth of the client requirements. However, the company’s success in recent years has been due to its ability to help clients consolidate the cost of in-house services by providing a cost-effective outsourced solution. 

How Tru29 outshines its competition

Tru29 has built its leadership position based on its unique understanding of client business challenges and its team’s ability to immediately begin devising a clear outsourced solution to these challenges. 

The process begins with a conversation between Tru29 leadership and the client’s team. 

During this meeting, the client’s pain points, areas of improvement, and their customer requirements are analyzed. Then the Tru29 experts deliver a clear solution devised through decades of experience in the BPO marketplace.

Tru29’s full selection of services now includes:

  • Front-office outsource solutions
  • Back-office outsource solutions
  • Knowledge process outsource solutions
  • Customized outsource solutions


Key executives

Ben J (CEO)

Ben is one of the founders of Tru29 and has been part of the development team since 2016. Ben has experience in both large and small BPO organizations and 

Tru29 reviews and comparisons

As one of the foremost business process outsourcing firms serving clients in countries throughout the globe, Tru29 has developed connections with a broad range of stakeholders at their client companies. And they continue to receive exceptional reviews based on the quality of their work. 

For example:

They make things simple and easy. Been using their service for years now and it has greatly contributed to the growth of our business. I normally don’t recommend suppliers or vendors but will make an exception for Tru29.” – Michael S., Managing Director

Tru29’s contact information

Tru29’s main headquarters is located in:

10th Floor Strata 2000 Building, Emerald Avenue, Ortigas Center, 1605, Pasig City, NCR

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +63 2 8 404 2744.

Tru29 news, podcast & articles

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Tru29 videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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