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The Virtual Call Centre Network

4.0/5 • Glassdoor rating


The Virtual Call Centre Network is a virtual staffing company who specialise in placing individuals into customer service roles that offer flexible hours whilst allowing them to work from home.



Public or Private


Seats or staff



$1 mil. - $5 mil.






Year Founded


Countries of fulfillment




Contact information

020 8050 2918

About The Virtual Call Centre Network: Review and comparison

VCCN is a virtual staffing company that allows individuals to succeed in customer service positions from anywhere they can work. This BPO caters to a wide array of employers, representing some of the largest and most trusted brands in the U.K.

This company’s mission is to connect self-driven individuals who value personal freedom and the advantages of remote work with brands willing to benefit from a flexible workforce. Regardless of company size, VCCN can help expand the efficacy of your telecommunications efforts.

With the experience that the Virtual Call Centre Network has, you can expect staffing that suits your company’s needs without geographic limits. Their model allows businesses to only pay for service when they need it, covering for both employee schedules and the tight budgets of even the smallest of companies.

The Virtual Call Centre Network Outsourcing

The company is headquartered in London and caters to brands across the United Kingdom. They possess the technical expertise to train freelance contractors from across the globe in preparation for working with businesses focused on their main area of operations.

The Virtual Call Centre Network’s BPO services and pricings

VCCN is a BPO with expertise in staffing and outsourcing services focused on providing a quality suite of telecommunications assistance. Some of their comprehensive solutions include: 

  • Remote workforce training and recruiting
  • Customer service
  • Technical support
  • Sales support
  • Avoiding the hassles of renting or leasing office space

This BPO sticks true to its mission of enabling individuals and organizations to optimize their schedules. They have a genuine desire to connect flexible scheduling in a post-pandemic world with companies that desire a thrifty solution to a serious problem. Their social media channels focus on all the benefits to participating contractors.

VCCN’s pricing

VCCN’s pricing will depend on the requirements and needs of each client. However, their contact information for both prospective employees and businesses is available through their website. You can also find their phone number and business email on their main webpage.

How The Virtual Call Centre Network outshines its competition

VCCN specializes in remote salesforce solutions. They have a fluid ability to meet the needs of different U.K. businesses when they need extra assistance. Their services cover:

  • Customer service opportunities that cater to a wide variety of industries at a high level
  • Assisting customers with existing order inquiries and making reservations
  • Detailed technical support for product troubleshooting and navigation
  • Up-selling and general salesforce tasks
  • Providing a pre-trained and completely remote workforce that you pay for only when you need them

Strategic and creative solutions are offered to all of VCCN’s clients. The entire company has focused on building a good relationship between their home-based workforce and all of their high-profile business clients. They offer a few extra posts of additional support for call center training on their news page.

Key executives

At the moment, information about VCCN’s key executives is not available online.

The Virtual Call Centre Network reviews and comparisons

VCCN has consistently high reviews on Glassdoor from employees with experience at the company. They uniquely utilize freelance contractors to adapt to the variable work that start-ups or established multinational organizations have to do.

The Virtual Call Centre Network’s contact information

The Virtual Call Centre Network’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 020 8050 2918.



The Virtual Call Centre Network news, podcast & articles

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The Virtual Call Centre Network videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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