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Catalyst BPX Inc

Overview

Catalyst BPX is a young and exponentially growing company that was born from necessity.

Through years of steering operations and building offshore functions at top-tier companies like Stripe and Zendesk, co-founder(s) Alex Small and Edna Tabadero noticed a pattern: Whenever they worked with a traditional BPO, they had to revert back to building in-house to control quality.

These BPOs failed each time to hire the right talent, they didn’t invest in their employees, and they continued to rely on outdated processes.

Addressing these pain points is our mission at Catalyst BPX. We’re creating global access to top talent while building unshakable trust through teams and operations of unmatched quality.

As your partner in success, we remove unneeded distractions and make excellence repeatable and affordable.

We’d love to discuss your ambitions and how we can help.

What Catalyst BPX Inc offers its clients

Catalyst's identity exists in how it allows its customers to truly stop worrying about the functions being outsourced.

We know that low cost and low quality =/= higher ROI than high cost and high quality. In fact, this low quality and low cost approach from traditional BPO companies can sometimes lead to much lower ROI, as teams spend hours reviewing work and compensating for the poor customer experiences that are created.

Our mission and our promise is to connect businesses with the best talent in the world for unbelievably low prices, providing them with true time savings and true leverage.

How Catalyst BPX Inc outshines the competition

We are lucky to have had careers cultivating exceptional Filipino talent and building world-class operations for leading companies. This has given us access to a vast talent network of the best talent in the Philippines, and an understanding of how cutting-edge technology and approaches can drastically improve productivity.

Catalyst BPX Inc company structure

We are a generalist BPO led by 2 technology company operations executives and the COO of another Philippines-based BPO.

Sample highlight service offering of Catalyst BPX Inc

Our BPO services are guaranteed to be more affordable than other competitors who can get near the same level of quality. We also provide comprehensive, premium EOR services at only $250/month/seat compared to providers like Deel who typically charge $500+ for less.

Headquarters

8255 S Las Vegas Blvd Unit 1316, 89123, Las Vegas, Nevada

Public or Private

public

Seats or staff

N/A

Revenue

-

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Ecommerce
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Hardware Tech/IT
  • Hospitality
  • IT Services and IT Consulting
  • Manufacturing
  • Others
  • Payroll
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Year Founded

07/20/2023

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Outsourcing Consultancy
Contact information

+1 (415) 475-2792

https://catalystbpx.com/


About Catalyst BPX Inc: Review and comparison

Catalyst BPX is a business process outsourcing (BPO) provider that was founded in 2023. Its in-house teams are mostly based in the Philippines, where superior employees are.

This BPO provider helps businesses operationally thrive by giving access to and hiring exceptional global talent.

Catalyst BPX’s services include employer of record (EOR) services, business performance management (BPM), and business process consulting (BPC).

Despite being a new challenger in the outsourcing field, Catalyst BPX already has up to 50 employees.

Catalyst BPX Inc Outsourcing

Catalyst BPX is an all-around BPO provider. Its main goal is to:

  • Lower the cost of great talent
  • Provide opportunities to brilliant workers in undeveloped countries
  • Share the best of its experience managing high-performing teams and businesses

Catalyst BPX’s view of outsourcing is that it doesn’t have to be about exploiting cheap labor and overcharging for low-quality work. Rather, BPOs can be about elevating all participants. 

Catalyst BPX Inc’s BPO services and pricings

Catalyst BPX offers a vast array of services:

BPO services

  • Customer support
  • Customer success
  • Sales development
  • Finance and accounting

Employer of record (EOR)

  • HR and payroll services
  • Recruitment
  • Training and enablement
  • Legal compliance
  • IT and equipment
  • Goal-setting and performance management
  • System administration
  • Benefits administration

Business performance management (BPM)

  • Align activities to core objectives
  • Select and hold accountability to goals
  • Optimize the output of people and teams
  • Handle organizational transitions smoothly
  • Streamline project management
  • Gain market advantage with a stronger strategy
  • Structure your financial plans and processes
  • Incorporate tech for improved performance tracking
  • Facilitate efficient and high-quality decision-making
  • Achieve long-term profitability

Business process consulting (BPC)

  • Customer triage and escalation processes
  • Bug labelling and prioritization
  • Voice of the customer reporting
  • Customer success playbook building
  • Customer and employee journey mapping
  • Enablement materials and processes
  • Lead management and call-downs
  • Software implementation and configuration
  • Data-driven performance management
  • Accounting and general finance processes

Catalyst BPX pricing

Pricing for Catalyst BPX’s services is not openly available as it is based on specific services requested. 

However, it gives you an option to receive a free quote by providing additional information on your company’s needs.

How Catalyst BPX Inc outshines its competition

Catalyst BPX differentiates itself from its competition through a combination of experience, connections, and a commitment to operational excellence.

Its team consists of professionals who have held roles in top-tier companies like Stripe and Zendesk, bringing cutting-edge techniques for hiring, optimizing operations, and managing teams.

Moreover, Catalyst BPX’s experience has allowed it to build relationships with networks of remarkable talent from high-performing environments.

This BPO provider taps into these connections to assemble teams that deliver exceptional results, ensuring clients have access to top performers who can drive their business forward.

What also sets Catalyst BPX apart is its commitment to operationalizing excellence and making it a repeatable process. It understands that true success comes from executing strategies effectively, not just discussing them.

Key executives

Alex Small (Co-founder)

Alex Small is passionate about building high-performing teams and businesses. He is an expert in aligning teams around a clear and ambitious vision and then closing the gaps that naturally arise between strategy, goals, and execution. 

Prior to founding Catalyst BPX, he was the finance, strategy, and operations vice president for renowned companies like Zendesk and ClickUp.

Catalyst BPX Inc reviews and comparisons

Catalyst BPX has yet to receive reviews for its services. We highly recommend that you scope out other similar companies based in the Philippines to fully understand what the firm can provide.

Catalyst BPX Inc’s contact information

Catalyst BPX Inc’s main headquarters is located in:

8255 S Las Vegas Blvd Unit 1316, 89123, Las Vegas, Nevada

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at [email protected] or call +1 (415) 475-2792.

Catalyst BPX Inc news, podcast & articles

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Catalyst BPX Inc videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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