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DialDesk

Overview

DialDesk is a cloud contact center and BPO platform based in Noida, India, providing inbound and outbound call center, customer support, and back-office outsourcing services to businesses across industries.

What DialDesk offers its clients

Cloud-based inbound and outbound call center services, customer support outsourcing, back-office operations, and AI-powered call quality assurance (CallIQ) for businesses looking to scale customer experience without building an in-house team.

Sample highlight service offering of DialDesk

CallIQ — AI-powered call quality monitoring and analytics for contact centers.

Headquarters

Noida, Uttar Pradesh, India

Public or Private

private

Seats or staff

1,000 - 4,999

Revenue

-

Industries
  • Automotive
  • BPO
  • BPO industry
  • Business Administration
  • Business Consulting and Services
  • Consumer Services
  • Ecommerce
  • Education
  • Educational Businesses
  • Financial Services
  • Healthcare
  • Hospitality
  • Others
  • Professional Services
  • SaaS
  • Software Tech/IT
  • Startups
  • Tech support
  • Telecoms

Details

Executive

Ashwani Wadhwa

Year Founded

2008

Countries of fulfillment
  • India
Sectors
  • Call Center Services
  • Customer Service
  • Customer Support
  • Full service BPO
  • Inbound & Outbound
  • Retail
  • Telecommunications
Contact information

9266108888

https://www.dialdesk.in/

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,700+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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