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4.7/5 • Glassdoor rating


ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals. We believe that irrespective of the industry, organizations that excel in acquiring, servicing and retaining the right customers will be the winners in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance. We understand that working the way our clients work is key to outsourcing success. ICAN’s unique processes and globally acclaimed transition management tools ensure that clients that engage with us never need to come out of their “comfort zone”​, but yet achieve their business goals and financial objectives.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Adarsh Shetty, Head of Business Development

Year Founded


Countries of fulfillment




Contact information

91 (022) 5000 0555

About ICAN BPO: Review and comparison

ICAN BPO is a global business process outsourcing and technology provider with deep domain expertise in the areas of customer acquisition and retention across verticals.

The firm’s focus is on providing high-quality, cost-effective services to clients. They achieve this by having a strong focus on quality control and continuous improvement initiatives within the company.

Its team of professionals has been managing customer relationships, fostering improvement, and adding value for organizations to improve their business performance. 

ICAN BPO is composed of tech-savvy professionals who are passionate about what they do and are committed to excellence.

ICAN BPO Outsourcing

ICAN BPO’s principal global operations hub is in Navi Mumbai, India. Founded in 2009, this BPO provider has rapidly grown into a vibrant, diversified firm with a staff strength of over five hundred professionals spread across multiple locations.

The company takes pride in its unique processes and globally acclaimed transition management tools to ensure that clients achieve their business goals and financial objectives.

Through many years of experience, ICAN BPO has seen that it is not enough to be just good at what you do – you must also take care of all aspects of your business. 

In order to provide efficient services to their clients, they have built an advanced IT infrastructure with state-of-the-art facilities, enabling them to provide high-quality services at affordable rates.

ICAN BPO’s BPO services and pricings

ICAN BPO’S unique approach toward business has helped them achieve success in the market. This is why they offer the best customer service experience to clients and partners alike. 

The services offered include:

Customer acquisition engagement and retention

  • A comprehensive suite of services encompassing the entire CRM lifecycle

Technology consulting practice 

  • Help build technology tools for clients

Customer lending practice 

  • Small ticket lending solution

Finance and accounting practice 

  • Edgarization 
  • Risk/return documents for mutual funds
  • Detailed notes tagging. (XBRL)
  • Tagging based on IFRS taxonomy.
  • Ability to prepare XBRL for foreign filers
  • Filing on SEC
  • Self-filing solutions
  • Entry of transactions
  • Journal entry
  • General ledger
  • Expenses ledger
  • Assets /equipment ledgers
  • Accounts payables
  • Accounts receivables
  • Aging report and summaries
  • Financial statements preparation
  • Bank reconciliation
  • Trial balance
  • Income statement (profit and loss)
  • Balance-sheet
  • Cash flow statement

ICAN BPO’s pricing

ICAN BPO doesn’t list the pricing structure. Get in touch with them today to get an accurate breakdown of the company’s pricing structure customized to your business needs.

How ICAN BPO outshines its competition

ICAN BPO provides tailor-made solutions that suit the client’s needs and budgets. They understand that one size does not fit all. 

ICAN BPO is comprised of the best talents across business levels, robust processes, and top-of-the-line technologies. These are what make ICAN a partner of choice for clients.

The company has a strong belief that customers should be treated as partners rather than merely as customers. They build long-term relationships with clients based on trust, transparency, and mutual respect.

Key executives

Jagdish Iyer (President and CEO)

Jagdish is the CEO of ICAN BPO. He is a serial entrepreneur, business builder, and angel/PE investor with over 25 years of experience in rapidly growing businesses. He holds a bachelor’s degree in engineering from BITS Pilani and an MBA from the Indian Institute of Management(IIM) Kolkata.

Nitin Chacko (Managing Director and SBU Head)

Nitin is the managing director for ICAN India and oversees all the businesses that ICAN engages in. He has an extensive experience in sales, pre-sales, vendor and partner evaluations, IT project/program management across domains, and large-scale rollouts of BPO/KPO solutions.

ICAN BPO reviews and comparisons

ICAN BPO has a team of highly motivated and competent professionals that are dedicated to delivering the best possible service to clients.

Through delivering high-quality results, ICAN BPO has earned the trust and confidence of clients as well as its employees. With this, ICAN BPO gained an impressive overall rating of 4.7 out of 5 on glassdoor. 

ICAN BPO’s contact information

ICAN BPO’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 91 (022) 5000 0555.

ICAN BPO news, podcast & articles

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ICAN BPO videos & images

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