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ICAN BPO Pvt. Ltd.

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ICAN BPO Private Limited (ICAN) is a full service solutions provider with deep domain expertise in the areas of customer acquisition and retention across verticals. We believe that irrespective of the industry, organizations that excel in acquiring, servicing and retaining the right customers will be the winners in the long run. Managing customer relationships, fostering improvement and adding value to them is how ICAN enables organizations worldwide to constantly improve their business performance. We understand that working the way our clients work is key to outsourcing success. ICAN’s unique processes and globally acclaimed transition management tools ensure that clients that engage with us never need to come out of their “comfort zone”​, but yet achieve their business goals and financial objectives.



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Adarsh Shetty, Head of Business Development

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91 (022) 5000 0555

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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