B&F Call Center

B&F Call Center is a dynamic customer care and inbound call center solutions and Business Process Outsourcing (BPO) services provider headquartered in Alpharetta, Georgia. The customer service outsourcing firm has provided high-level bilingual professionals and technology assets to multilingual markets since 2009.

Over a decade of experience and operating more than 150 seats, B&F Call Center hosts over 20 employees and reports an annual revenue of $6 million.

The customer service BPO firm takes pride in understanding the need to provide personalized support that exceeds client expectations. B&F Call Center utilizes skilled agents, modern infrastructure technology, and full-service operations with its management support personnel. Interested parties can reach out through the company’s contact page, or connect through social media channels Facebook, Twitter, and Instagram.

Additionally, B&F Call Center is a proud member of the Georgia Hispanic Construction association as the company professionals are bilingual in English and Spanish. It also holds an A+ rating as an accredited business with the Better Business Bureau.

B&F Call Center is a customer service-focused BPO solutions provider offering the following services:

• Customer care
• Live chat support
• Outbound sales campaigns
• Surveys and research
• After-hours answering services
• IT and computer support
• Direct mail follow up
• Appointment setting
• Lead generation
• Product advertising
• Translation and transcription services
• Client-directed customized services
• IT development

The firm services a wide variety of companies in various industries in the US. Names include Peach Tree Commercial Capital NterNow, Comancho Painting LLC ACRIP Nacional Immigration & Injury, Siemens, Tesoro, Elite business CPA’s, Cathedral Bank, etc.

B&F Call Center’s pricing

B&F Call Center’s pricing depends on several factors, most specifically the company’s needs. However, the firm does offer prospective parties free quotes based on the service chosen on the company’s “Get A Quote” page.

The BPO firm promises clients that all requirements will be met successfully. Call center, outbound services, and translation and transcription services each come with the following stated benefits:

• Customized call center solutions that meet unique client needs
• Superior customer care services utilizing dedicated high-level professionals
• Guaranteed unbeatable solutions
• Simultaneous cost-effective translation
• Multiple IT projects and software to choose from based on industry

In addition, B&F Call Center continues to expand in its coverage of countries that speak Spanish, English, Portuguese, and French while offering time-zone flexibility.

Felix Murcia (CEO, Co-Owner)

Felix Murcia has been the Chief Executive Officer (CEO) and co-owner since 2009. Murcia’s background and skillset come from a career in telecommunications, solution selling, and managed services. 

Bernardo Allan Dennis (CFO, Co-Founder)

Since its inception, Bernardo Allan Dennis has been the company’s Chief Financial Officer and co-founder of the company. He specialized in inbound and outbound multi-product bilingual call center solutions and adapted these services to various industries. 

B&F Call Center is a dynamic customer experience BPO solutions provider in Georgia, founded in 2005. While we currently do not have any reviews for B&F Call Center, interested parties can compare the firm to other small-sized multilingual BPO companies that service the US.

B&F Call Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.bfcallcenter.com

LinkedIn https://www.linkedin.com/company/b-f-call-center-solution

Facebook https://www.facebook.com/BFCallCenter/

In addition, you may email them at [email protected] or call 1-866-276-7957.