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Mango5

About

Over the years, Mango5 has evolved into a strategic business partner that offers transparency, ease of transition, and most importantly, improved return on investment. Our focus is to offer our partners and their client’s flexibility, accuracy, and unsurpassed service.
From our offices in Cape Town (South Africa), we offer our clients a tailor-made world-class experience that combines the best mix of agents, continuous innovation, efficient processes, intelligent analytics, and strategic locations.
This includes rapid team assignment and a variety of solutions to provide seamless and enriched customer experiences wherever the need – as well as the benefit of high-level involvement and a direct link to our hands-on approach.
Our expertise spans many markets and verticals, and we are able to execute business units effortlessly via a suite of technology platforms – each designed to complement our clients’ operations and to accommodate seamless integration.
We excel because of our passion. We love what we do and we believe in keeping things fresh and fun!

What Mango5 offers its clients

At Mango5 we stimulate and consistently drive our core principles of innovation, passion, teamwork, and communicative staff engagement.

How Mango5 outshines the competition

By offering customized, innovative, and meaningful training courses such as, Personal and Career Goal Getting, FAIS and FICA Compliance training, New Starter Development and Leadership Training and Development, we foster and open prospects to exciting new experiences and ultimately enabling and empowering employees to become a competitive differentiator in their organization.

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About Mango5: Review and comparison

MANGO5 is an innovative call center and Business Process Outsourcing (BPO) services provider headquartered in Cape Town, South Africa. This firm has been providing local and international outsourcing solutions since 2005. 

MANGO5 focuses on providing the best sales and service solutions for local and international clients in cost-effective and streamlined ways.

With over 14 years of business experience, the firm has expanded its services to businesses throughout South Africa, the United States, the United Kingdom, and Australia. Its current company size is between 201 to 500 employees, and its last reported revenue is $8 million.

Mango5 Outsourcing

MANGO5 takes a customer-centric approach by providing the most up-to-date technology to accomplish local and international outsourcing responsibilities for businesses of any size. They also offer communication through several platforms, including phone, email, and webchat.

In addition, MANGO5 is a proud member of the Financial Intermediaries Association of South Africa (FIASA) and the Digital Marketing Association of South Africa (DMASA). 

Mango5’s BPO services and pricings

MANGO5 is a dynamic outsourcing provider that offers the following services:

  • Direct Marketing
  • Outbound and Inbound Sales
  • Business Process Outsourcing
  • Data Response Models
  • Lead Generation
  • Customer Service
  • Live Call Transfer
  • Warm Calling
  • Webchat
  • Email Support
  • Customer Acquisition
  • Predictive Analytics

In addition, the firm lends its services to various industries, including insurance, medical, telematics, education, utilities, writing, cellular, and finance.

MANGO5’s pricing

MANGO5’s pricing depends on the clients’ requirements and business needs. Clients can set up a plant with the company to determine how much they want to accomplish and negotiate the annual costs for these services.

How Mango5 outshines its competition

The firm takes pride in giving its clients the freedom of choice when searching for BPO solutions, complemented by exceptional customer service. The core factors that contribute to this success plan include:

  • Exceeding expectations for customer service
  • Training the most qualified team members through their robust virtual training and learning management system
  • Resolving issues swiftly and efficiently
  • Using the most up-to-date technologies for accomplishing tasks
  • Incorporating an advanced security infrastructure for protecting data
  • Creating solutions that accommodate every type of industry

Additionally, MANGO5 is one of South Africa’s go-to solutions for expanding businesses and contributing to the country’s job creation.

Key executives

Eben Louw (CEO)

Eben Louw has been MANGO5’s Chief Executive Officer (CEO) since 2016. He oversees the operations of each department. Louw also worked as the Director of Accounting and Business Development.

Reinhardt Scholtz (COO)

Reinhardt Scholtz has been MANGO5’S Chief Operating Officer (COO) since 2016. He’s responsible for ensuring all departments perform their daily operations exceptionally. 

Gregor Schmitz (Founder)

Gregor Schmitz founded MANGO5 in 2005. He also worked as a Managing Director and Head of Data Science for the firm.

Mango5 reviews and comparisons

MANGO5 is an innovative call center offshoring and BPO services provider in South Africa. 

Although we currently don’t have reviews for this firm, we recommend comparing it with other sizable BPO companies in South Africa with over a decade of experience assisting international businesses.

You can also browse one of their case studies to see how their services benefit their clients.

Mango5’s contact information

Mango5’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 27 21 812 1700.

References

https://www.glassdoor.com/Overview/Working-at-Mango5-EI_IE651317.11,17.htm

Mango5 videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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