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Enshored

About

Enshored is an outsourcing firm that provides next-level solutions for scaling disruptive companies, assuring to deliver high-quality results in the rapidly changing market. Some of their services include customer service, sales and marketing, content moderation, and back-office support. Currently, they cater to businesses ranging from e-commerce and startups to large technology enterprises. 

The company has won several awards including the Top B2B Company for 2019 (Clutch) and one of Inc’s 5000 Fastest-Growing Private Companies.

Enshored office

Enshored has two offices in the Philippines. One is at JMT Building along ADB Avenue and another along F. Ortigas Jr. Road (also known as Emerald Avenue), both in Ortigas Center. JMT Building is a class B 23-storey building right in front of The Podium mall and beside Anson’s. Raffles Corporate Center, meanwhile,  is a 35-storey building that sits beside Strata 2000 and is near Ortigas Park, an open area in the Center.

Enshored address

Long Beach, California

  • 3350 East 7th Street, Suite 432 Long Beach, California 90804

Manila, Philippines

  • 16th Floor, JMT Building, ADB Avenue, Ortigas Center, Pasig City 1605, Metro Manila
  • 27th Floor, Raffles Corporate Center, F. Ortigas Jr. Road, Ortigas Center, Pasig City 1605, Metro Manila
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About Enshored: Review and comparison

Enshored is a Business Process Outsourcing (BPO) solutions provider that specializes in supporting disruptive startups by providing customized outsourcing services.

This BPO provider uses data-driven services to drive some of the most rapidly scaling innovators on the globe. It guides startups with expert direction through every stage of the process, from initial development through expansion and beyond. 

Enshored boasts a team of over 1,000 experts who facilitate the swift growth and success of its innovative clients. The company offers a wide array of solutions specifically designed for each client, including sales and marketing, content moderation, digital customer experience, and back-office solutions. 

Enshored Outsourcing

Enshored serves high-profile clients in several industries, including travel technology, software as a service (SaaS) marketplaces, healthcare technology, and E-commerce. 

Enshored is in its seventh consecutive year of consistent growth and its third year on the Inc. 5000 list. It counts five “unicorns” among its client list and saw a 22% annualized attrition in 2020.

This BPO service provider has received multiple industry awards, including a 2021 Stevie Award for Great Employers and Best Company for Diversity Award from Comparably.

Enshored’s BPO services and pricings

Enshored offers a variety of services designed to aid promising startups in their staffing, technology, and back-office needs:

Digital Customer Experience

  • Voice
  • Live Chat
  • Omni Channel
  • Email
  • SMS
  • In-App Support

Content Moderation

  • Video Moderation
  • User Comment Moderation
  • Live Streaming Monitoring
  • In-App Support and Moderation
  • Post Creation and Response
  • Image Moderation
  • Meme Moderation
  • User Profile Review
  • DM Response

Sales and Marketing

  • Lead Generation
  • Sales Appointment Setting
  • CRM Data Management
  • Email Marketing Campaigns
  • Market Research
  • Search Engine Optimization Management
  • SEM Management

Back Office Support

  • Accounting and Bookkeeping
  • Media Support
  • Technology Services
  • Consulting
  • Data Processing
  • E-commerce
  • Analytics and Reporting
  • Professional Employer Services

Enshored’s pricing

Because Enshored avoids a “one size fits all” approach to BPO solutions, pricing for service packages varies for each client. Each solution plan is carefully tailored to meet the needs of a specific client. Contact Enshored for a consultation and quote.

How Enshored outshines its competition

Enshored stands out among its competitors by emphasizing six core tenets:

  • Grit
  • Curiosity
  • Learning
  • Grace
  • Honesty and Sincerity
  • Integrity

This BPO service provider focuses specifically on providing support for startups. Its entire business model is designed to empower companies as they build themselves from the ground up, scale, and become leaders in their industries.

Enshored offers a global presence, with locations in the U.S., Philippines, Malaysia, and Portugal. It draws heavily from the Philippines for its staffing because of the strength of the English language, the pool of high-skilled talent, and the impressive outsourcing track record in the region.

Key executives

Ian Jackson (CEO)

Ian Jackson has served as the Chief Executive Officer of Enshored since October of 2016. He received his MBA from the University of Edinburgh in 2006 and has also worked as a management consultant and senior adviser.

In addition to his role in leading Enshored, Jackson is also the managing director and co-founder of Fast Circles, a digital marketing and content company headquartered in Nashville, TN.

Enshored reviews and comparisons

Clients rave about the efficiency of Enshored’s BPO services in aiding startups in the foundation and scaling of industry-leading businesses.

Enshored’s contact information

Enshored’s main headquarters is located in:

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Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+1) 800-677-1086.

References

https://www.glassdoor.com/Overview/Working-at-Enshored-EI_IE1043168.11,19.htm

https://www.crunchbase.com/organization/enshored-llc

Enshored videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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