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ECall Center

About

“Located in Mandaluyong City, Philippines, ECall Center is a business process outsourcing company. ECall Center is a type of call center which modifies its contact center operations depending on the requirements of the client.

ECall Center offers the following services to its clients.

• Inbound calls
• Outbound calls
• Email support
• Chat support
• Chat to outbound calling
• Telemarketing
• Appointment setting calls
• Lead generation

The team of ECall Center is hand picked and they have to go through a strict recruitment process that is conducted by the CEO of ECall Center. The agents working in the call center are experienced and highly-trained to understand and meet the needs of the clients.

ECall Center ensures that every call center service offered to its clients are executed with the highest standards to produce results that exceed the expectations of the clients.

ECall Center is one of the few BPOs in the market that offers cost-effective prices while keeping the quality of services provided high. The company aims at increasing the business value, profits, productivity, and performance of the clients while giving their customers complete satisfaction in the quality of services offered by ECall Center.

ECall Center aims to be the premier contact center for businesses worldwide.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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