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Nakama Tech


At Nakama Tech, we stand as pioneers in the global business process outsourcing industry. Our mission is clear, we empower businesses to excel in customer service, ultimately fostering their growth and success. As dedicated partners, we are more than a service provider; we are an extension of your team, working tirelessly to enhance your customer experience and drive your business forward.

What Nakama Tech offers its clients

We provide State of the Art Software and Excellent Teams with the ultimate goal of enhancing the Customer Centric Experience. We do this by Empowering Women, Enabling Youth and Supporting Diversity to ensure that we have the largest talent pool to draw from.

How Nakama Tech outshines the competition

We have all the requisite certifications to allow us to operate internationally and these include ISO 9001, 27001, HIPPA, GDPR and PCI compliant. In addition we employ the use of elite technology in our fully equipped 24/7 365 facility, located in Nairobi, to ensure that clients receive our services any time around the clock. Our premises is fully equipped with the latest technology and features, including:

• Backup generator
• Redundancy plan
• Capacity for up to 2,500 Agents
• Fully fitted CCTV cameras and monitoring devices
• Top-range network security, physical security and network management

Nakama Tech company structure

We are are boutique family owned BPO who started outsourcing in response to their own needs and after identifying a gap in the local customer experience market.


Embankment Plaza, 8th Floor, Longonot Road, Upperhill, Nairobi

Public or Private


Seats or staff




  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Hospitality
  • Insurance
  • IT Services and IT Consulting
  • Others
  • Payroll
  • Real Estate
  • Retail
  • SaaS
  • Software Tech/IT
  • Travel



George Jabesh

Year Founded


Countries of fulfillment
  • Kenya
  • Mauritius
  • United Kingdom
  • United States
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+254 111 000999/+4477692 70052

About Nakama Tech: Review and comparison

Nakama Tech is a leading player in the global BPO industry, assisting businesses in enhancing customer service and expanding operations. It surpasses traditional standards to align with your business objectives and is committed to enhancing satisfaction and fostering growth.

As a customer interaction solutions provider, it prioritizes clients’ visions and objectives. This BPO provider’s approach involves delving into brand identity and requirements to build strong partnerships through collaboration.

Nakama Tech Outsourcing

Nakama Tech is strategically situated in Kenya, an innovative hub in East Africa known for its vibrant tech scene and rich talent pool. Its location showcases a commitment to the tech industry and values diversity, collaboration, and excellence.

Nakama Tech advocates for inclusivity in Kenya and throughout Africa. Its mission extends beyond traditional outsourcing, focusing on making a positive impact on society.

Nakama Tech’s BPO services and pricings

Nakama Tech has developed a full range of solutions specifically designed to address common challenges faced by businesses.

Here’s a list of services offered by Nakama Tech:

  • Customer service solutions
  • Contact center services
  • CRM and document management
  • Workflow automation
  • Digitization services
  • Fintech solutions
  • Chatbot and AI integration
  • E-learning & training programs

Nakama Tech prioritizes professionalism and innovation by offering businesses the essential resources to enhance operations, enhance customer satisfaction, and foster growth in the current competitive business landscape.

Nakama Tech’s pricing

Those interested in availing of Nakama Tech’s offerings may contact its expert team via its website to talk about a customized solution that works for your business.

How Nakama Tech outshines its competition

Nakama Tech offers personalized strategies based on the specific needs of businesses, considering their goals, challenges, and customer preferences. 

This approach allows for the development and implementation of tailored solutions that deliver exceptional results for each client.

Nakama Tech is a renowned partner that provides access to cutting-edge technology, a team of seasoned experts, and a group of individuals devoted to surpassing set goals. Its emphasis on high standards and forward-thinking solutions sets it apart in the industry. 

Nakama Tech is also committed to establishing a robust partnership with you to drive success. The firm sees itself as a valuable ally on your team, diligently enhancing your customer experience and facilitating the achievement of your business objectives. 

Through collaborative efforts, Namaka Tech strives to elevate your business to unprecedented levels of success.

Key executives

George Jabesh (Co-founder)

George is one of the Co-Founders of Nakama Tech. His online presence is either minimal or restricted. 

You can trust that this section will be promptly updated as soon as our research team obtains additional details.

Christine Nyakerario (Co-Founder & Chief Strategy Officer)

Christine also one of the Co-Founders and is the Chief Strategy Officer of Nakama Tech. Her online presence is either minimal or restricted. 

You can trust that this section will be promptly updated as soon as our research team obtains additional details.

Nakama Tech reviews and comparisons

Nakama Tech is an innovative contact center and BPO solutions provider in South Africa. While we currently do not have any reviews for Nakama Tech, we suggest comparing the firm to other midsize BPO providers in South Africa, the Philippines, and the UK.

Nakama Tech’s contact information

Nakama Tech’s main headquarters is located in:

Embankment Plaza, 8th Floor, Longonot Road, Upperhill, Nairobi

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +254 111 000999/+4477692 70052.


Nakama Tech news, podcast & articles

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Nakama Tech videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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