Shore360

Services & Capabilities

Staff leasing is the entry model. The home page describes it. — "Staff lease is a a fast start, low-risk option to building your team in the Philippines." The quoted text carries the page's own typing error.

Larger clients can move to private offices or take over the operation. The home page lists both. — "Brand your private office and build your culture." The build, operate and transfer page describes the end state. — "Migrate to an incorporated business in your time"

Recruitment is run by a division. The recruitment page names it. — "Jobs360 is the proud recruitment division of Shore360, Inc. specialising in talent sourcing in the Philippines." The page describes a database. — "our recruitment personnel test this requirement against our database of over 10,000 professionals."

An hourly agency line covers design and development work. The agency page describes it. — "Access Talent Ready To Take Your Brief​" The page lists creative, web, marketing and development work, which is outside the call-centre and data-entry service lines on the record.

Roles span many functions. The roles page lists the disciplines. — "Customer Service Sales Support Sales Coordinator Telemarketer Claims Administrator Help Desk Operator Lead Generation Specialist" It also lists medical work. — "Medical & Insurance Claims Transcriptions Patient Records Patient Appointments Patient Follow Up Pharmacy Assistants"

Client Base & Market Position

The firm cites a client count. The about page gives it. — "To date, more than 300 global businesses have built stronger, more resilient operations by partnering with Shore360" The count is undated and no client names are given with it.

Testimonials come from small and mid-sized businesses. The home page quotes a business owner on savings. — "We have saved some 60% in labor costs and our Australian team now have time to focus on expansion not production." The testimonial is unverified client speech.

Clients are drawn from several industries. The home page testimonials name a photography business, an insurance business and a retailer. — "Shore360 is my office in the Philippines." The record lists e-commerce, healthcare, media and telecommunications, and the site lists construction, medical and sales support roles, so the overlap is e-commerce and healthcare.

Delivery Infrastructure & Operations

Staff and facility sizes are stated. The about page gives both. — "supported by 900+ professionals across four modern office facilities in the Philippines' top business hubs" The location page gives a different building count. — "We are located in 3 purpose-fit buildings" The record carries six hundred and twenty-six employees, below the site figure.

Two locations are described. The location page names them. — "Maintaining operations in both locations provides access to the greater Philippine labour market" The page presents Clark and Metro Manila together.

Round-the-clock operation is offered. The build, operate and transfer page lists it. — "24 hour 7 day Operation" The page also lists biometric time and attendance and generator backup.

Pricing terms are published. The same page lists contract terms. — "No fixed contract term No exit fees or penalties Salary at cost of employment" The salary-at-cost model passes employment cost to the client.

Ownership, Financials & Scale

The firm is Australian-owned. The about page states it. — "Shore360 is a 100% Philippine-incorporated, Australian-owned workforce partner." The record lists the firm as private.

No revenue, funding or ownership detail beyond nationality is published. The site gives staff and client counts only. The record carries no revenue figure.

The record lists Lee Shaddock as owner. The home page shows him as founder and president, and the site gives no equity split.

No public revenue figure was found.

People, Leadership & Culture

A founder and president is shown on the home page. The page caption states the role. — "Shore360 Founder & President A quick tour of Shore360 talent and operation with Lee Shaddock." The record lists Lee Shaddock as owner and Jeff Brown as chief executive, and the site names no chief executive.

The firm describes its values. The about page gives its service standard. — "It's about delivering exceptional experiences through innovative thinking, genuine care, and a willingness to do what others don't." The page also describes the culture as people-first.

Staff screening is published. The technology page lists hiring checks. — "All new staff undergo a third party background investigation including identity verification, employment verification, academic verification, credit records, and criminal check" It adds a medical step. — "All new staff undergo a full fit to work medical examination"

Staff benefits are listed. The build, operate and transfer page lists them. — "Staff pantry Company subsided lunch service Free staff jeepney shuttle service Staff parking Free barista coffee"

Technology & Innovation

IT infrastructure is described as redundant. The technology page states the design. — "Network Operations Centre operating 24/7/365 monitoring our equipment and our clients’ services." It states the standard. — "Our IT infrastructure is designed and operated to Australian standards"

Access controls can be tailored per client. The same page lists them. — "Optional controlled working environment, multi-factor authentication, no electronic device policy (including smartphones), CCTV, and private security on operations floor." The page names no external certification.

AI is part of the current pitch. The about page states the stance. — "We proactively upskill our workforce and embed smart, practical AI tools into daily workflows." The claim is the firm's own and names no tool.

Strategic Assessment

Strengths

Flexible commercial terms. The firm publishes no fixed contract term and no exit fees.

Published screening and security practice. Staff checks, medical examination and network monitoring are listed.

A staged route from leasing to ownership. Staff leasing, private offices and build, operate and transfer sit on one ladder.

Risks and Vulnerabilities

Inconsistent figures. The site gives four office facilities on one page and three buildings on another, and the record carries a smaller headcount.

Leadership not clearly named. The site shows a founder and president caption and no chief executive.

Founding year not stated. The firm does not date its start on its site.

Opportunities

Publish named clients and a dated headcount. Both would give buyers a way to check the scale claim.

Develop the AI offer. The firm is positioning around AI-enabled teams and could document the tools.

Outlook

The firm is an Australian-owned offshore staffing provider in the Clark Freeport Zone that sells leased teams, private offices and build, operate and transfer, with a stated client count above three hundred and a stated staff count above nine hundred. A buyer should confirm headcount, the chief executive and the building count directly.

Record and Tier Note

The platform record files the firm in the Philippines, in Mabalacat, with a founding year, a private status and six hundred and twenty-six employees. It lists inbound and outbound voice, data entry, digital marketing, e-commerce support, finance and accounting, healthcare, IT development and technical support as service lines, and e-commerce, healthcare, media and telecommunications as verticals. It lists no certifications and no delivery locations. Its leadership list names Jeff Brown as chief executive, Lee Shaddock as owner and Joel Shaddock as a director, and the site names only Lee Shaddock, as founder and president. The site's staff count is nine hundred plus.