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Alta Resources

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About

Alta Resource was started by the now CEO, Jim Bere in the year 1982 in America with the idea of providing telecommunications services to packaged goods to consumers. In 1995 the company Alta Resource was founded in Neenah, Wisconsin. The growth since then has been massive through numerous mergers and acquisitions.

The vision of the company is to be the world leader in business process outsourcing. This vision will be realized through the mission of giving solutions that will increase customer satisfaction and further improve the customer relations. The company is all about integrated business process outsourcing solutions.

Alta resource has been providing customer satisfaction solutions much before the advent of the e-commerce business. But with this shift. The company has adapted itself to provide the best customer experience by providing both business to business and business to customer solutions. From delivery to customer feedback this company takes care of everything.

Alta resource leverages their highly skilled sales teams to take care of the sales services for big brands in the CPG, healthcare insurance entertainment sector. These big brands outsource their sales responsibility to Alta who ensures that the revenues are soaring with their skilled staff.

Headquarters

-

Public or Private

Private

Seats or staff

1,001-5,000

Revenue

$100 to $500 million (USD)

Industries

-

Highlights

Domain Authority

33

Site traffic

-

OA ranking

-

Glassdoor rating

3.6

CrunchBase ranking

-

Details

Executive

James Bere , Chairman and CEO

Year Founded

1995

Countries of fulfillment

-

Sectors

-

Contact information

(+63) 2 638 2733 / (+877) 934 6377

https://www.altaresources.com/index.html

Social media

About Alta Resources: Review and comparison

Alta Resources is an Outsourcing/Offshoring and Business Process Outsourcing (BPO) service provider with headquarters in Neenah, Wisconsin, United States. For more than two decades, the company has been committed to providing excellent and full customer experiences to its clients in the global market through innovation and high-quality service provision.

The renowned BPO firm is committed to providing customized BPO solutions through innovative approaches that connect brands with customers and foster great relationships.

Through quick adaptability and state-of-the-art technology, Alta Resources can help businesses navigate through the unpredictable and ever-changing global market.

Since its founding in 1995, Alta resources has been able to scale up operations in several locations including Brea, California; Fort Myers, Florida; Pasig City (Metro Manila), Philippines; Belize; and Mexico City.

Currently, the company size is 1,000 to 5,000 employees and their most recent estimated revenue was reported as $277 million.

Alta Resources Outsourcing

The firm boasts of a different and effective approach that involves building relationships with their employees, clients, and client’s customers. By providing highly integrated solutions which create a total and seamless brand experience, Alta Resources create consistent customer experiences on behalf of their clients.

Moreover, Alta Resources connects and reconnects clients with their customers across every touchpoint—online and offline. The company renders its impeccable services to some of the world’s biggest brands across various industries.

Alta Resources’s BPO services and pricings

Alta Resources is a versatile BPO service provider with a broad portfolio. The company offers the following services:

  • Customer Services
  • Sales and Marketing services
  • Back-Office Services
  • Business Process Outsourcing Services (BPO)
  • e-Commerce services
  • Information Technology Services (IT)
  • Brand Management Services
  • Content Moderation
  • Data Annotation
  • Artificial Intelligence
  • Social Media Management
  • Data Analytics
  • Crisis Communications

Alta Resources offer their services to multiple industries and organizations including Consumer Packaged Goods (CPG), Health Insurance, Entertainment, Sports, Automotive, and Retail among other sectors. The company also has a significant client base in the Non-Profit Sector.

Alta Resources’ pricing

The pricing for services greatly depends on the unique needs of a business and specific clients’ requirements. Alta Resources assures that they can provide high-quality services while consequently enabling their clients to achieve huge savings.

How Alta Resources outshines its competition

The company confidently states that its main aim is to consistently provide something different and something better by creating bonds for brands and their consumers.

On their website, they mention that their priority is to understand what the clients’ ideal experience looks like, sounds like, and feels like. These priorities produce a brand experience that is real and successful for every customer, every time.

In addition, the company also offers a balanced approach to outsourcing, which enables clients to not only save money but also increase the quality of customer experience. Alta Resources also uses new technology and innovation that improves businesses to improve consistency and efficiency.

Key executives

James Beré (Chairman and CEO)

James F. Beré, Jr. is Chairman and CEO of Alta Resources. He has an impressive track record and has quite an impressive feat of achievements under his belt. Currently, he serves on the Board of Legacy Private Trust among several others.

Alta Resources reviews and comparisons

Alta Resources has an impressive success and satisfaction rate from their customers and it was recently named to Forbes 2021 List for Best Mid-Sized Employers. The company is also rated 3.6 on Glassdoor.

Alta Resources’s contact information

Alta Resources’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call (+63) 2 638 2733 / (+877) 934 6377.

References

https://www.glassdoor.com/Overview/Working-at-Alta-Resources-EI_IE266763.11,25.htm

https://www.crunchbase.com/organization/alta-resources

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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