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Innovature BPO – AI Driven Outsourcing Partner

3.9/5 • Glassdoor rating

Overview

Innovature BPO is a leading integrated outsourcing partner in Vietnam and the Philippines, providing high-quality Business Process Outsourcing (BPO) services for US and global markets. By seamlessly harmonizing a decade of operational excellence with cutting-edge artificial intelligence, the company empowers global enterprises to navigate the complexities of digital transformation with enhanced precision and efficiency. This AI-driven methodology is deeply embedded within Innovature’s core service pillars—ranging from Finance and Accounting to multi-channel Customer Service and Business Process Management—ensuring that automated workflows and data-driven insights amplify the capabilities of its top-tier talent. Headquartered in Austin, Texas, Innovature BPO leverages these intelligent technologies not only to streamline back-office operations and digital marketing tasks but also to deliver scalable, cost-effective strategies that foster sustainable growth. Through this powerful synergy of human expertise and machine intelligence, Innovature BPO continues to serve as a trusted catalyst for business transformation, helping partners worldwide optimize their resources while maintaining the highest standards of transparency and quality.

What Innovature BPO – AI Driven Outsourcing Partner offers its clients

Innovature BPO provides flexible offshore outsourcing solutions to help global companies save costs and work faster. Powered by smart AI tools and a skilled workforce in Vietnam, we offer:
- Accounting & Finance: Bookkeeping, invoicing, payroll, and monthly reports.
- Customer Support: Call center, live chat, email support, and administrative back-office work.
- Digital Marketing Operations: Managing ad campaigns, SEO execution, data entry, and content creation.
- Post-Production Services: High-quality video editing, photo retouching, graphic design, and media asset processing for creative agencies and e-commerce businesses.

How Innovature BPO – AI Driven Outsourcing Partner outshines the competition

- AI Integration: We apply smart AI tools to automate tasks, reducing errors and saving time.
- Top Vietnam Talent: Access our vast database of over 15,000 pre-vetted, English-proficient professionals in Vietnam who easily adapt to your working hours and company culture.
- Cost Efficiency: Cut operational costs by up to 70% without lowering work quality.
- Data Security: Full compliance with top international standards, backed by ISO 27001 (Information Security Management) certifications to keep client data fully secure.

Innovature BPO – AI Driven Outsourcing Partner company structure

Innovature BPO is a diverse, qualified and dedicated team of Vietnamese and Filipinos that owned and led by 2 female Vietnamese with vast working experiences in both US and Vietnam, provide BPO solutions to help our clients expand their global footprints.

Sample highlight service offering of Innovature BPO – AI Driven Outsourcing Partner

Bookkeeping: $9-$11/ hr
Virtual assistant: $9 - $10.12/ hr
CS mix inbound outbound: $10-$13/ hr
Digital marketing: $14.5 - $16.5/ hr

Exclusive First-Time Package Offer: We offer a complimentary 2-week service trial to experience our quality firsthand. You will benefit from a 24-month rate lock for stable and predictable costs. Additionally, you will receive a free process review and transition consultation to streamline your operations and ensure a smooth integration with our services.

Headquarters

The District Building, 159C De Tham, Cau Ong Lanh Ward, 70000, Ho Chi Minh City, HCMC

Public or Private

public

Seats or staff

100 - 249

Revenue

$5 mil. - $10 mil.

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Financial Services
  • Food & Beverage
  • Healthcare
  • Hospitality

Details

Executive

Thuy Doan, Co Founder & CEO

Year Founded

09/12/2014

Countries of fulfillment
  • Philippines
  • United States
  • Vietnam
Sectors
  • Admin Support
  • Customer Service
  • Data Analytics and AI
  • Finance & Accounting
  • Full service BPO
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Specialized BPO Vertical
Contact information

84918705429

info@innovatureinc.com

https://www.innovatureinc.com


About Innovature BPO – AI Driven Outsourcing Partner: Review and comparison

Innovature Consulting is a Business Process Outsourcing (BPO) that helps clients become high-performing corporations. It creates long-term relationships by delivering measurable results and helping drive productivity and efficiency. 

Innovature Consulting is committed to attracting, molding, and keeping top talent for clients. These employees demonstrate their “can-do” attitude and can handle challenges. Innovature Consulting fosters an environment that is collaborative and supportive. 

Innovature BPO – AI Driven Outsourcing Partner Outsourcing

Innovature Consulting began operation in 2015 in Vietnam. It provides business offshore solutions to clients in several countries, including Canada, North America, Australia, and Singapore. Innovature Consulting is a multicultural team of Vietnamese, Filipino, and Korean employees who provide cost-effective BOP solutions and help clients expand their footprints on a global scale. The company has headquarters in Vietnam, the United States, and the Philippines.  

Innovature BPO – AI Driven Outsourcing Partner’s BPO services and pricings

Innovature Consulting currently providing 5 services: finance and accounting, business intelligence and data analytics, customer support and call center, digital marketing and post-production services.

For finance and accounting, Innovature Consulting employees can do timesheets, payroll, payment collection, or bookkeeping. All of these daunting and time-consuming tasks can be outsourced to other people so you can focus on the business.

Other services include the following: 

  • Payment Collection
  • Accounts Payables
  • Accounts Receivables
  • Bookkeeping
  • Payroll Processing
  • Invoice Management
  • Bank Reconciliation
  • HR Support, including Leave Management, Employee Records, Onboarding and Offboarding Procedure

Innovature takes pride in its great telemarketing and inbound call center team to help your business make its mark on the global scale. 

Some of these services include the following: 

  • Inbound call services 
  • Telemarketing 
  • Language solutions 
  • Data entry 
  • Virtual Assistance 

Production work offered by Innovature includes photo and video post-processing. It’s an inevitable part of marketing functions and is a must for company success. A remote photo retouch team can help quicken online sales with the retouching of products. 

Innovature Consulting’s pricing 

Prices of the services with Innovature depend on the type of work and the size of the order. But, the company does offer a free service trial. 

How Innovature BPO – AI Driven Outsourcing Partner outshines its competition

Innovature Consulting offers a wide array of services that will help keep your company running even when you are off the clock. Besides the incredible talent, Innovature carries and implements ISO / IEC and professional indemnity insurance to “ensure the contractual liability and continuity of our business.” Clients who partner with Innovature will also gain a reliable friend in the business. The teams are created with the idea of sharing tasks and reaching success. 

Key executives

Ella Nguyen (co-founder, COO) 

Ella is used to working at a faster-than-average pace, which helps with the success of Innovature. She pays great attention to detail and accuracy. Ella is eager to make sure that work is done exactly right and she is careful to follow up closely if her work requires delegations to others. As co-founder and COO of Innovarure, Ella is critical in a constructive and supportive manner.

Thuy Doan (founder, CEO) 

Thuy is putting her years of experience in the business world to use by running Innovature. She focuses on creating a diverse and multicultural team that includes experienced and young professionals. Thuy focuses on creating a work environment and teams that provide high-quality business process outsourcing solutions. 

Innovature BPO – AI Driven Outsourcing Partner reviews and comparisons

Innovature Consulting has several employees who help with its success and the success of its clients. A few testimonials from satisfied clients say they are “very happy” with the level of service and outcomes Innovature provides.

The company meets the needs of its client’s services which “bring great value” and “contributed to growing Pinnacle in being one of the fastest growing businesses in America.” The company takes the utmost pride in its team of BPO professionals who have worked in the industry for years with continuous praise.

Innovature BPO – AI Driven Outsourcing Partner’s contact information

Innovature BPO – AI Driven Outsourcing Partner’s main headquarters is located in:

The District Building, 159C De Tham, Cau Ong Lanh Ward, 70000, Ho Chi Minh City, HCMC

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at info@innovatureinc.com or call 84918705429.

References

https://www.crunchbase.com/organization/innovature-consulting

https://www.glassdoor.com/Overview/Working-at-Innovature-Consulting-EI_IE5238240.11,32.htm

Innovature BPO – AI Driven Outsourcing Partner news, podcast & articles

Innovature BPO – AI Driven Outsourcing Partner videos & images

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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