$100 mil. - $250 mil.
Tom Penaluna, CEO
About CBE Companies: Review and comparison
CBE Companies started its operation in 1933 and has been a global outsourced call center solution provider. The company’s capacity to continually adapt, innovate, and remain at the forefront of the regulatory environment distinguishes it from its rivals.
CBE Companies’ consistent emphasis on thoughtful leadership and ongoing investment helps all CBE Companies clients by minimizing present and potential risks and providing performance excellence.
With over 1,300 employees in five locations worldwide, CBE Companies can offer the appropriate solution for your ever-dynamic business needs in any area. The company projects to have between 1001 – 5000 staff within the next few years.
CBE Companies Outsourcing
CBE Companies’ corporate offices are in Cedar Falls, Iowa. Additionally, it has two sites in Waterloo, Iowa, and additional locations in New Braunfels, Texas, and Manila, Philippines. The company enjoys consistent recognition as an Employer of Choice. Workplace Dynamics has also named it one of Iowa’s Top Workplaces.
The company commits itself to create an enabling environment for its workers and proudly regards itself as an equal opportunity employer. The company considers applications from all applicants without regard to race, religion, color, gender, nationality, age, sexual orientation, or any other protected status.
They follow local, state, and federal laws. However, all applicants must undergo a drug test and background checks.
CBE Companies’s BPO services and pricings
CBE Companies specializes in delivering the following services:
- Customer care
- Accounts receivable management
- First-party collections
- Third-party recoveries
- Fraud management
- Data collection
- Outsourced call center services for utilities, higher education, and telecom industries
- BPO customer solutions
CBE Companies have affordable prices for all their services. However, your business needs and specifications play an important role in pricing.
How CBE Companies outshines its competition
CBE Companies prides itself in doing the right things to protect their clients. The company focuses on offering its talents, financial resources, and time to support community organizations and local charities in towns and cities around them.
Tom Penaluna (Chairman and CEO)
Tom is the current chairman and CEO of CBE Companies and has occupied this office since 1984. His specialty areas include executive management, strategic planning, operations management, BPO services, risk management, process improvement, and management consulting.
Erica St. John (President & Chief Financial Officer)
Erica attained her current designation in 2020 but previously served in CBE Companies as Chief Financial Officer from 2016 to 2020. Erica is a certified public accountant and excels in auditing, accounting, business process improvements, customer service, and more.
Alex Reed (Chief Operating Officer)
Alex Reed has extensive expertise running collection operations and call centers for some of the country’s top ARM firms. He’s highly skilled in developing vision, business processes, and strategies that result in excellent performance and results. Alex is also capable of identifying and capitalizing on new possibilities by analyzing market trends and client demands.
CBE Companies reviews and comparisons
CBE Companies have several reviews from happy customers on its website. Clients provide positive feedback regarding the value they ascribe to relationships with the customers and outperforming competing agencies.
CBE Companies’s contact information
CBE Companies’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 1-800-925-6686..