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CBE Companies


“Formed in 1933 as the Credit Bureau of Black Hawk County, the CBE Group of Companies started as a unique solutions provider, focusing on insurance and investment fraud in the United States. Over time, it has evolved in to a powerful outsourcing and consultancy firm, employing over 1,300 employees globally across five different locations. Providing solutions to a number of Fortune 500 clients, the company has steadily grown to be one of the world’s foremost call center-based business process outsourcing organizations.

The CBE Companies provide unique tailor-made solutions for its clients, primarily focusing on call-center operations that provide inbound and outbound services, specializing in fields such as First Party and Third Party Payment Collection, fraud detection, and customer care operations. Headquartered at Cedar Falls, Iowa; the company has two more operational facilities in Waterloo, Iowa and one in New Braunfels, Texas. In addition, the company has a large presence in Manila, Philippines, to capture the market in the South East Asian region.

With a unique outlook towards employee management and corporate social responsibility, CBE Companies has partnered with various governmental bodies to promote education in elementary schools across the world. In addition, the company has a creative solution for employee management – in order to wear casual outfits in the office, employees have to donate a certain amount or volunteer for a cause, the initiative being dubbed “Casual for a Cause.”



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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