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DOCOMO InterTouch Pte. Ltd.

5/5 • Glassdoor rating


DOCOMO InterTouch Pte. Ltd. is one of the pioneering technology companies that provides umbrella services of solutions and networking system to Singapore’s hospitality and healthcare industry. The company is a subsidiary of its parent NTT DOCOMO Inc. which is head-quartered in Japan. The company has its branches spread across the world.

The company’s flagship solution is the IQx which is a hospitality technology platform. The software gives clients a competitive edge with state-of-the-art services which include data servicing, systems monitoring, technology integration, data analysis and brand management. Through this platform, a hotel can build strong relationship with its guests and create a loyal database.

Off-shooting from this technology solution, the company invented other platforms such IQ in-room, IQ space, internet, entertainment and hardware. These services are functional to the amenities provided by the hotels to its guests. For example, IQ in-room allows the customer to decide what to watch, show cases the hotel amenities, personalise their commands and seamless technological interaction in the room. Similarly, IQ spaces gives the guests a glimpse of the hotel’s special deals or the local tourist attractions, the latest weather report, easy navigation on maps and effectively communicate any emergency messages.



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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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