ConnectX

ConnectX is a BPO company currently working for UK based clients. We provide various areas of support including customer service, sales and business development, finance and accounts, HR management, project management, R&D, training and development, and others. Currently we are operating in the Real Estate vertical and our clients belong to the Property Management and Real Estate Development space. However, our core capabilities enable us to expand and provide services to clients across varying industries and verticals.

What ConnectX offers its clients

We offer our clients quality services at a reduced cost. All our staff is thoroughly trained to gain industry expertise in their areas of work. We offer a rigorous training program that upskills our workforce with the product knowledge and soft skills to excel in their jobs. Currently, all our staff working for Property Management clients in UK, has gained extensive training on Residential Lettings and Property Management. Through a trained workforce, we ensure quality is not compromised and that our clients trust us with their core operations.

How ConnectX outshines the competition

We work with our clients as strategic partners whereby we deploy a systematic approach starting from inception till onboarding and scaling. We offer a thoroughly trained workforce that is well aligned to understand the client's business, alongside industry and market dynamics. We focus on the holistic development of our workforce whereby they possess the necessary skillset to excel in their roles. Our KPIs and commitment to client are not restricted to typical offshore functions, rather we believe in a partnership model whereby we work closely with our clients to improve their overall business performance.

ConnectX company structure

ConnectX is a small to medium size BPO company, established by a UK based entrepreneur. While the company is based out of Pakistan, it has strategic partnership with its UK-based counterpart-Apex Ascend, part of Apex Housing Group based in London. This partnership gives ConnectX a unique advantage of access to UK market, which allows it to provide high quality services well aligned for a multi cultural market, at a reduced cost.

Sample highlight service offering of ConnectX

offering resources at 40% reduced cost than hiring within client country