$500 mil. - $1 bil.
Gerard Coughlan, Managing Director
About Pomeroy: Review and comparison
Based in Hebron, Kentucky, Pomeroy provides outsourced information technology services to enhance its clients’ workplace operations.
In its 40 years of operation, Pomeroy has dedicated its focus to its hundreds of clients. Pomeroy’s employees work hard to make sure all clients have exceptional customer service experiences. Treating clients with great respect and getting the work done efficiently has paid off for Pomeroy, as more than 70% of the firm’s client base has been on board for longer than 10 years.
Pomeroy is a relatively large work services outsourcing company, with an estimated 1,000-5,000 current employees. Pomeroy’s employees are highly trained in their fields and keep up to date on recent technological advancements so they can provide clients with the most accurate and innovative solutions possible.
Founded in 1982, Pomeroy’s operations aren’t limited to its headquarters office in Kentucky. According to Glassdoor, aside from the firm’s Kentucky locations, Pomeroy has offices throughout the United States, including in Iowa, Texas, Missouri, Ohio, New Jersey, Pennsylvania, California, Kansas, New York, South Carolina, and Virginia.
Pomeroy provides technical management services to some of the largest corporations in the United States, including Cisco, Apple, HP, Microsoft, Toshiba, and many others.
Pomeroy’s BPO services and pricings
Pomeroy is popular throughout the United States for its ability to enhance its clients’ technological infrastructures to help improve their workplaces. Pomeroy provides services to the health care, retail, manufacturing, and financial industries. Some specific services the company provides include:
- Help desk
- Integration and logistics
- Network and data management
- Project support
- Digital lifecycle automation
- Data analysis
- Customer care
Pomeroy works hard to save its clients as much time and money as possible. While the company doesn’t list specific prices on its website, you can fill out a contact form from its website to get in touch with a representative to discuss specific service prices.
How Pomeroy outshines its competition
Pomeroy’s primary goal is to provide exceptional services in every way. The company works hard to make sure its employees and services are top-of-the-line. Pomeroy’s technology provides proactive and advanced support unlike any of its competitors. Pomeroy’s software is self-healing and preventative, so it can diagnose and treat issues before they ever become issues.
But Pomeroy’s focus isn’t solely on technology.
Pomeroy goes above and beyond in the customer service department to ensure its clients feel cared for and heard. Pomeroy employees provide expert and personalized services tailored to each of their clients to provide them with the best customer service experience possible.
Gerard Coughlan (Managing Director)
Gerard Coughlan has been Managing Director of Pomeroy since 2013. He has over 15 years of experience in the field of business process operations. He previously served as Business Development Director at Tata Consultancy Services.
Bob Watts (CEO)
Bob Watts became CEO of Pomeroy in 2021 after serving as President and CEO of Vivitec, a provider of business technology and cyber security services, for over six years. He also served as a captain in the US Army.
Pomeroy reviews and comparisons
Pomeroy is an industry-recognized company that provides high-quality technology services to its clients to help enhance their workplace operations. According to Glassdoor, many employees have an overall positive experience working for Pomeroy and would recommend the firm to a friend seeking employment.
Pomeroy’s contact information
Pomeroy’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 859-689-3526.