$1 mil. - $5 mil.
Steve Humphreys, Business Development Coordinator
About Answerwest: Review and comparison
Answerwest is a telephone answering outsourcing service based out of Reno, Nevada. The business has been providing affordable answering solutions 24 hours a day since 1988.
Answerwest’s call center has been awarded for its excellent service, providing for its customers through “years of listening to our clients and making adjustments to our service delivery; industry-specific training for our agents; and the best available technology to meet customer needs.”
Through over 30 years of experience in the call service industry, Answerwest has served a multitude of businesses, both big and small. The company’s current size is 11 to 50 employees, and its last reported revenue is 4.5 million dollars.
Answerwest puts its clients first with its innovative approach to service. Each customer is given an answering service plan that is unique to their needs since every business is different. That customized care is taken further by providing the best technology for each unique client case.
In addition to offering answering solutions for businesses big and small, Answerwest offers specialized services in medical and property management answering. With over 30 years of experience as well as a HIPAA-compliant staff, Answerwest is there when you can’t be.
Answerwest’s BPO services and pricings
Answerwest is a telephone answering service that offers the following services:
- Medical answering services
- Business answering services
- Property management services
- Trauma services
- Hospice services
- Appointment booking services
- Resident program services
- Pharmaceutical services
- Home health services
- Clinical trial services
- Overflow services
- Custom data collection services
- Event registration services
- Customer assistance services
- Order entry services
- Emergency response contact services
- Virtual receptionist services
- Elevator call services
Answerwest offers 24/7 answering services, every day. They can take care of your business while you are celebrating a holiday, enjoying vacation, or just relaxing at home.
Answerwest’s pricing varies based on the needs of their clients. Customers are encouraged to visit their website to learn more about their in-depth business customization and to get a free quote.
How Answerwest outshines its competition
Answerwest delivers exceptional year-round customer care. They do this through:
- Highly trained employees;
- Using only the best technology in the industry;
- Being available year-round, 24/7;
- Treating each business and customer as a unique case with unique needs
Answerwest proudly lets customers know that they have “a fully redundant telecommunications system and has never missed a call since its inception.”
Cherie Humphreys (President)
Cherie Humphreys started Answerwest in 1988. Humphreys brings over 30 years of answering service expertise to the business.
Steve Humphreys (Business Development Coordinator)
Steve Humphreys partnered with Answerwest in 2007 as a client services representative. He has been with Answerwest ever since, filling many different roles and truly getting to know the needs of the company.
Answerwest reviews and comparisons
Here are several Answerwest testimonials, as featured on the Answerwest official website.
Property management testimony:
“As a small business, we don’t have a full-time receptionist and most of the time we are out in the field. Answerwest manages all of our calls and emergencies 24/7/365, ensuring all of our owners and tenants are kept happy.
No worries. We use Answerwest.”
– Jim King, Owner, K & K Builders
Medical service testimony:
“The medical industry—by necessity—is very particular and has very specific standards for call service. Answerwest® has consistently exceeded those standards over the 21 years I’ve been with them.”
– Dr. Peter Fenwick, M.D. FAAFP
Business service testimony:
I just wanted to recognize your service as excellent and say thank you. I brought our account to you from another service that, as hard as I tried, could not get our call-out correct. Answerwest has made all of our changes seamless and it is an extremely rare occurrence that Answerwest doesn’t get it right. I appreciate Answerwest’s attention to detail and quality service. I am sure the employees of Answerwest, much like the utility guys here at Northstar C.S.D., rarely hear from the public that their work is appreciated. From the entire N.C.S.D. staff, thank you!
– Matt Ryan, Utilities Operations, Manager Northstar Community Services District
Answerwest’s contact information
Answerwest’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call (775) 825-2222.