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Adept Technologies


Adept is a Nairobi based company that supports clients to outsource labor-intensive computer work in a socially responsible way.
We are specialized in doing the following services for clients:
– Image annotation for machine learning,
– Transcription of audio to text eventually combined with translation e.g. interviews, court cases
– Subtitling of video for both commercial and entertainment,
– Data entry including data-cleaning and conversion from paper into digital records for ERP and HR systems,
– Email support for online course-admission support.
– Digital marketing for companies who need internet marketing.



Public or Private


Seats or staff



$10 mil. - $25 mil.





Mercy Mugure, Chief Executive Officer

Year Founded


Countries of fulfillment




Contact information

254 720 809 889

About Adept Technologies: Review and comparison

Adept Technologies, located in Nairobi, Kenya, offers innovative technological solutions for businesses worldwide. As a business process outsourcing (BPO) company, they perform the work on behalf of their clients without putting additional strain on the employee pool the company currently retains.

Per their company website, Adept Technologies works to make the workflow for companies more efficient. As a result of the firm taking on burdensome and arduous tasks, companies can better utilize their time and resources to plan for current and future needs.

Founded in 2007, the company currently employs 200 individuals on its BPO team. While they have experienced slight growth in the past six months, their employee tenure rate is meager at just one year. Therefore, it is questionable as to their long-term operation plan.

Adept Technologies Outsourcing

Every company has tasks that are necessary and of the utmost importance but are time-consuming and mundane. During these times and situations, many look into outsourcing organizations to complete the tasks on their behalf.

Adept Technologies has worked with businesses and corporations of all sizes and structures. The beauty of their services is that they are so varied and innovative that they can meet the needs of several industry types.

Adept Technologies’s BPO services and pricings

As technological solutions BPO provider, Adept Technologies offers a wide range of services to fit the needs of its clients. Some of the offerings include:

  • Image annotation for machines
  • Transcription of audio to text 
  • Transcription combined with translation (interviews, court cases)
  • Video subtitling for commercial and entertainment purposes
  • Data entry
  • Data-cleaning and conversion
  • Paper to digital records transferring
  • Email support
  • Online course-admission support
  • Digital marketing

This list is not comprehensive, as the company prides itself on offering whatever service is needed to fulfill its client goals. As a result, the company continually adds new options for consumers to take advantage of when needed.

Adept Technologies’ pricing

Due to the bespoke nature of the services provided, the company does not list package pricing or set costs on its website. Instead, they encourage prospective clients to get in touch for a custom quote. 

How Adept Technologies outshines its competition

As a provider of atypical BPO services like subtitling and translation, Adept Technologies has a firm grasp on the market of the industry it serves. With top talent within their employee roster, the firm can fulfill necessary outsourcing tasks that clients request of them and incorporate more as demand arises.

Key executives

Mercy Mugure (CEO)

Mercy Mugure has been with Adept Technologies since 2014. She has fulfilled the role of Chief Executive Officer since starting at the company, overseeing all business operations. 

Antony Ngatia (Business Development Manager)

Antony Ngatia has been with Adept Technologies since September 2021. He currently works in the capacity of Business Development Manager, where he helps plan the organization’s future.

Adept Technologies reviews and comparisons

As previously stated, while Adept Technologies has been around for over a decade, the average tenure of its staff is problematic. Most employees stay with the company for only one year, which makes others question why such a short period. Outside of employee relations, the firm enjoys high-end clients worldwide that seek them out for the quality work they provide. 

Adept Technologies’s contact information

Adept Technologies’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 254 720 809 889.

Adept Technologies news, podcast & articles

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Adept Technologies videos & images

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