View all BPO Companies

Origo BPO

  • Text here
  • Text here
  • Text here

About

Fast-growth, middle market companies rely on Origo for support in accelerating their growth, exceeding service levels, and reducing overhead.

We give our partners the people, processes, technology, and data they need to scale their operations so executives can instead focus on growing the business and grabbing market share faster.

With over 1,000,000+ transactions processed every year for multiple sectors including field services, SaaS, healthcare, legal and more, Origo innovates and unlocks operational improvements in a business, going way beyond what a typical BPO will offer.

What Origo BPO offers its clients

Origo eliminates the 25-step process of scaling and puts our clients on a fast lane to growth.

We offer 1-Call Talent Recruitment-to-Production Pipelines, Team Performance Improvement Programs, and Operational Excellence Plans that help our partners stabilize their operations, increase margins, and position the business for expansion.

Our teams support various functions including Customer Service, Billing, and Collections, to more specialized roles like Sales, Dispatching, to Asset Management.

How Origo BPO outshines the competition

Customer obsession is our superpower. We aim to understand our customers' business, needs, challenges and goals better than they do.

You won’t find a Business Excellence Team in a lot of BPOs, let alone a Product Department, but you’ll get access to both in Origo.

This is the next level of customer obsession that Origo strives to set as a new gold standard in outsourcing. Going beyond supplying our partners with the talent, Origo transforms data-driven insights gathered from our clients’ day-to-day processes into operational innovations that boost their growth metrics.

Headquarters

Berthaphil Clark Center 10, Jose Abad Santos Avenue, Clark Freeport Zone, 2023 , Angeles, Pampanga

Public or Private

private

Seats or staff

1,500+

Revenue

Unknown / Non-Applicable

Industries
  • Advertising & PR
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Education
  • Educational Businesses
  • Energy
  • Entertainment
  • Financial Services
  • Food & Beverage
  • Game Dev & Support
  • Government
  • Hardware Tech/IT
  • Healthcare
  • Hospitality
  • Legal
  • Manufacturing
  • Media Publishing
  • Mining
  • Non Profit
  • Others
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • SaaS
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Highlights

Domain Authority

14

Site traffic

-

OA ranking

-

Glassdoor rating

4.2

CrunchBase ranking

561,217

Details

Executive

Paul Dove, Director of Operations

Year Founded

07/01/2015

Countries of fulfillment
  • Australia
  • Canada
  • New Zealand
  • Philippines
  • United Kingdom
  • United States
Sectors
  • Admin Support
  • Customer Service
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Output-based
  • Outsourcing Consultancy
  • Seat Leasing BPO
  • Software & Application Development
Contact information

+61390888391

https://www.origobpo.com/

Social media

About Origo BPO: Review and comparison

OrigoBPO is an Australia-based business process outsourcing (BPO) firm offering Field Service companies more than just cost-cutting benefits.

Its CEO and co-founder, Rohan Wass, was unsatisfied with the way most BPO companies service their clients and wanted to change this.

Founded in 2015, the company was created with three things in mind: help businesses scale, deliver superior service to clients, and help give them higher margins.

Since then, OrigoBPO has shown its global clientele that the real value of BPO does not lie in simply sourcing cheaper talent and reducing payroll expenses.

Instead, the industry’s value is found in unlocking operational improvements, constant training and upskilling of members, and constant monitoring and management of team members to consistently deliver on KPIs.

Origo BPO Outsourcing

OrigoBPO’s headquarters is located in Melbourne, Australia. Its Philippine operations are based in Angeles City in Pampanga, Philippines.

The firm’s mission is to provide businesses with BPO solutions that give more than just access to a cheaper source of labor.

It also removes back-office hiccups and makes operations smoother as well.

Origo BPO’s BPO services and pricings

The company provides outsourcing solutions to businesses across various industries.

The array of roles it hires for include:

  • customer service
  • Billing
  • Collections
  • Portal administrator
  • Technician support
  • Accounting
  • Dispatch
  •  Sales
  • Asset management

OrigoBPO helps its clients net more profit and scale faster by handling the following on their behalf:

  • Value creation plan
  • SOPs documentation
  • Process improvement
  • Training and onboarding
  • IT and security
  • Workstation and equipment
  • Recruitment and HR
  • Reporting and analytics
  • Performance management

Thus, its clients are free to focus on developing business strategies and other processes critical to their companies’ growth.

OrigoBPO’s pricing

OrigoBPO offers simple and fixed pricing plan options that you can choose from, depending on your needs.

These pricing packages are all guaranteed to cut down your labor and overhead costs without compromising quality.

For a more detailed breakdown of their pricing, fill out and send the form provided on their website.

How Origo BPO outshines its competition

OrigoBPO outshines its competition by not simply providing a cheaper source of labor.

Instead, the company offers its clients a source of low-cost talent and more streamlined processes that lead to more efficiency, better scalability, and larger profits.

OrigoBPO’s number one asset is its people, and it makes sure these people are constantly trained, upskilled, and provided with the best technologies in the industry.

Moreover, OrigoBPO boasts of having a more specialized experience than any other BPO company when it comes to running back-office and support operations.

Key executives

Rohan Wass (Co-founder and CEO)

OrigoBPO was founded by Rohan Wass, a global entrepreneur from Australia.

Origo BPO reviews and comparisons

OrigoBPO’s services go beyond the usual cost-reductions and cheap labor sourcing BPOs are known for.

The company adds real value to its client’s company by providing well-trained and constantly upskilled workers.

It also takes on the task of assessing their current processes’ effectiveness and devising ways to these more efficient.

As Rodger Smelcer, vice president and owner of United Service Technologies, puts it, “After working with OrigoBPO, it became clear that not all BPOs are created equal.”

Moreover, OrigoBPO understands what it takes to successfully integrate outsourced teams into their business’s in-house staff.

It doesn’t just leave the team at its client’s disposal and leave. Instead, OrigoBPO helps its clients develop an efficient documentation and training process for onboarding these outsourced employees.

The company also assigns a Client Success Manager to their clients to help them manage their outsourced team and provide whatever support they need to reach maximum productivity.

Origo BPO’s contact information

Origo BPO’s main headquarters is located in:

Berthaphil Clark Center 10, Jose Abad Santos Avenue, Clark Freeport Zone, 2023 , Angeles, Pampanga

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61390888391.

Origo BPO news, podcast & articles

Origo BPO videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.