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c2o

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About

Business process outsourcing involves partnering with third-party service providers for different business operations.

Back in time, manufacturers were the only ones to use BPO but now every other industry uses it and has made it a part of their business models.

c2o provides various outsourcing solutions that can help fill gaps in knowledge and resources that you need for executing and reaching set goals.

Yes, you can expand your business by giving a world-class customer experience to your…

What c2o offers its clients

c2o provides various outsourcing solutions that can help fill gaps in knowledge and resources that you need for executing and reaching set goals.

Yes, you can expand your business by giving a world-class customer experience to your customers using our incredible solutions that can help your business:

Improve your call quality during peak hours.
Increase service levels.
24/7 customer support for a fraction of the price.
Increase customer satisfaction.

How c2o outshines the competition

c2o has earned its place as the best outsourcing business solution provider in the UK.

We are headquartered in Islamabad, Pakistan, and provide world-class inbound (exclusively handle calls initiated by the customer), digital marketing, and IT solutions; helping businesses prosper and reach their goals.

We are proud to be the only contact center in Pakistan to hold the 18295 certifications by the International organization for standardization.

c2o company structure

We provide specialized knowledge and trained agents so they can help provide strategies based on the client’s mood and product.

c2o is a global leader in next-generation customer services and solutions. We provide teams and technology to streamline and optimize all phases of your customer and business journey by offering our world-class solutions:

Inbound Calls.
Chat Support.
Talent Acquisition.
Virtual Assistants.
Digital Marketing.

Sample highlight service offering of c2o

Inbound Calls: Our agents will take calls from your clients and provide solutions to their problems.

Chat Support: Our chat support teams give a prompt reply to all messages and keep your customers engaged and happy.

Digital Marketing: Our experts can easily put together a successful digital marketing campaign for your business to increase revenue and leads.

Virtual Assistants: Our agent becomes your very own personal virtual receptionist.

Headquarters

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Public or Private

Private

Seats or staff

501-1,000

Revenue

-

Industries

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Highlights

Alexa ranking

22,962,411

Domain Authority

8

Site traffic

-

OA ranking

-

Glassdoor rating

-

CrunchBase ranking

-

Details

Executive

Shaz Ali, Chief Executive Officer

Year Founded

2017

Countries of fulfillment
  • Australia
  • Canada
  • United Kingdom
  • United States
Sectors

-

Contact information

0092 51 237 4740

https://cabcalloutsource.com/

Social media

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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