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FGC+

4.4/5 • Glassdoor rating

Overview

FGC+ is an all-inclusive outsourcing company, headquartered in New York with operations facilities based in the Philippines. We provide a complete outsourcing solution that enables our clients to scale their business while reducing overhead costs by approximately 50%.

With the aim of going beyond the usual contact center service, we exist to bring out the untapped potential, creativity and success in people and partnerships. FGC+ is all about igniting the possibilities of growth and success for our clients.

What FGC+ offers its clients

FGC+ offers your business all-inclusive solutions with a no contract, single monthly fee. We handle everything related to professional talent: we take care of the recruitment, training, operational management, and quality assurance for our clients’ specific needs. We establish KPIs with each client and ensure expectations are met with no operational downtime.

We believe successful outsource teams are more than just hiring people. We believe in our employees’ growth and well-being. Through ongoing training, mentorship, leadership development, and a nurturing atmosphere, we not only offer competitive pay but also foster a culture where our team members stay committed and work passionately to help your business thrive.

How FGC+ outshines the competition

Brand Empathy: At the heart of how we work are our core values: Empathy, Reliability, Possibility, and Growth. When you partner with us, FGC+ becomes a part of your team. We go to great lengths to understand your company from the inside out, enabling our people to represent your brand faithfully and proudly.

A Learning Mindset: Learning is a lifelong process. We encourage and motivate our people to be lifelong learners. To always seek ways to improve personally and professionally, helping them to progress, recognizing their efforts when they do, and enabling them to feel more fulfilled at work.

Proven and Flexible Methods: Our tried-and-tested methods span industries, processes, and business functions. Adaptable to your specific needs, we operate on proven flexible methods that allow us to customize our approach to working with you and your team.

FGC+ company structure

We are an all-inclusive BPO, privately-owned company founded in 2011. We are experts in People Management and Scaling Business Operations. We source, hire, train, and manage your outsource team, enabling you to focus on your core business, scale effortlessly, and achieve sustainable success.

Sample highlight service offering of FGC+

No long term contracts required.
98% client retention rate.
99.9% network uptime.
4.9 Google star rating.

Headquarters

14 East Mayer Drive, 10901, Suffern, New York

Public or Private

private

Seats or staff

5-50

Revenue

$1 mil. - $5 mil.

Industries
  • Ecommerce
  • Financial Services
  • Healthcare
  • Others
  • Recruiting Staffing

Details

Executive

Moshe Greenfeld

Year Founded

01/01/2011

Countries of fulfillment
  • Philippines
Sectors
  • Admin Support
  • Customer Service
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Seat Leasing BPO
Contact information

212-804-7111 (Press 3)

https://fgcplus.com


About FGC+: Review and comparison

FGC+ is an innovative outsourcing and offshoring company that provides complete outsourcing solutions and valuable partnerships with its clients and business partners to help entrepreneurs build their businesses with passion and help them succeed.

FGC+ also provides recruitment, training, and operational co-managed services that are geared toward business owners who have reached a critical point in their company’s development and can only continue to grow by expanding their operations while saving 50% on overhead costs.

FGC+ Outsourcing

FGC+ assembles a team that caters to the requirements of other companies and people, allowing them to expand their businesses without the stress and inconvenience of having to recruit and supervise their workforce.

Since great talent is abundant in these locations, this outsourcing and offshoring firm decided to locate in the Philippines, namely in Davao City and Bacolod City.

The primary focus of FGC+ is to assist businesses in expanding their workforce to 5,000 people.

FGC+’s BPO services and pricings

FGC+ offers end-to-end, all-inclusive outsourcing solutions for a wide range of roles, functions, and sectors, primarily focusing on the following four services:

  • Assistance with Customer Service
  • Assistance with a Focused Approach
  • Support for the Back Office
  • Medical Support

Other services offered by the FGC+ company and outsourced by their clients are:

  • Accounting and Bookkeeping
  • Architecture and Graphic design
  • E-commerce functions
  • Lead Generation and Sales
  • Logistics management
  • Research

FGC+ pricing

The pricing of FGC+ services depends on the specific services sought by the clients. However, they do provide the chance to get a free quote. To find out more, get in touch with FGC+.

How FGC+ outshines its competition

With a workplace culture that thrives through empathy, reliability, possibility, and growth, the FGC+ community drives its employees to stay positive and keep coming to work, providing their clients with the best quality service.

The company’s primary goal is to retain happy clients and staff by delivering work that is redefined and work that is filled with passion and creativity. That is why they possess the character with the following qualities:

  • Unlimited potential
  • Flexibility
  • Authenticity

The work culture of this company also plays a crucial role in maintaining the clients’ satisfaction, so they keep coming back for the services that the FGC+ offers them.

Key executives

Moshe Greenfeld (CEO)

FGC+ was established due to Moshe Greenfeld’s aim to assist business owners and business experts in physically scaling their companies.

Moshe Greenfeld realized at a young age that he would never want to accept a demanding job rather than life-serving. As a result, he acquired a strong desire to alter and affect people’s perceptions of, and ultimately their experiences in, every workplace.

FGC+ reviews and comparisons

FGC+ is dedicated to providing the highest possible service level while maintaining an authentic and efficient leadership style. 

FGC+ place a high value on leaders and motivates them into a culture compatible with their own, which places a value on outstanding talent, unshakable integrity, and a burning desire to make a difference.

“(Working with FGC+), we’ve had significantly more qualified leads resulting in more revenue.”

– Nick Mulholland, President at Tech-Gofer

FGC+’s contact information

FGC+’s main headquarters is located in:

14 East Mayer Drive, 10901, Suffern, New York

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 212-804-7111 (Press 3).

References

FGC+ news, podcast & articles

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FGC+ videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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