View all outsourcing firms

Answering 365

0.0/5 • Glassdoor rating


ANSWERING365 is an Award-Winning, nationwide call center, located in Los Angeles, California.
For over 25 years, we have been a full-service provider of inbound calls, appointment setting, messaging, urgent dispatch, scheduling services, time-and-mission-critical-communications processing, and many other call center services that are available 24/7/365.



Public or Private


Seats or staff



$5 mil. - $10 mil.





Sylviane Herzog, CEO

Year Founded


Countries of fulfillment




Contact information


About Answering 365: Review and comparison

This U.S.based answering service focuses on building your revenue and is available around the clock. This inbound call center provides various services to cover your business, answering needs when you are not able to. 

Answering 365, formerly known as Concorde Communications, offers your business the perfect work/life balance by taking calls when you are not available. By establishing a solid reputation for providing excellent caller experiences, these live services are perfect for a corporate business or even a small enterprise. Serving the medical, law, contractors, dental, home health care, IT, HVAC, pest, plumbing, property management, physicians, and telecommunications industry since 1989.    

With a rate of 93% percent of calls answered in less than 20 seconds, customers continue to be satisfied. Answering 365 has recovered companies with over 15 hours of the payroll back to where it belongs in your business. This service reports being 80% more cost-effective than hiring a full-time employee. 

Answering 365 Outsourcing

Answering support outsourcing services include:

  • 24-Hour support
  • Virtual receptionist
  • Dispatching within the region
  • On-call dispatch
  • Private practice support

Located at 3699 Wilshire Blvd, 850 in Los Angeles, California, this company is an award-winning national call center in the U.S. 

Answering 365’s BPO services and pricings

Choose exactly what your company needs with this wide variety of services.  


  • Medical Answering Service
  • Legal Answering Service
  • Dispatch
  • Urgent Dispatch
  • Inbound Calls
  • Small Business Answering Service
  • Appointment Service
  • Appointment Setting
  • Secure Lead Capture 
  • Bilingual Answering 

Answer 365’s pricing

For pricing on specific service options, contact [email protected]. Request a free consultation to see if this service fits your needs. 

How Answering 365 outshines its competition

Their success depends on your success, and they take pride in their proven service excellence. Reviews on Glassdoor highlight an excellent workplace for employees and great customer service. If you want your business to succeed even when you are unavailable, trained Answering 365 employees have your back.  

Key executives

The key executives lead this team to success with years of expertise in the field.  

Sylviane Herzog, CEO

Sylviane, owner and president of Answering 365, launched this business combining her expertise in medicine and knowing the medical community’s needs. As a passionate and dedicated teacher, she focuses on the welfare of her clients and staff. As one of the “Top 100 Business Owners in LA County”, Sylviane has proven reliable and experienced.   

Answering 365 reviews and comparisons

This worldwide operation partners with well-known companies such as Mercedes-Benz, Blue Cross, AstraZeneca Pharmaceuticals, Thompson Electronics, and many more. These successful partnerships prove that their services rank higher in comparison to competitors. Check out Answering 365 to see if you might be the next partner to join that growing list.  

Answering 365’s contact information

Answering 365’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 888-588-9800.

Answering 365 news, podcast & articles

No news, podcast & articles available for this BPO

Answering 365 videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.