Answering 365

This U.S.based answering service focuses on building your revenue and is available around the clock. This inbound call center provides various services to cover your business, answering needs when you are not able to. 

Answering 365, formerly known as Concorde Communications, offers your business the perfect work/life balance by taking calls when you are not available. By establishing a solid reputation for providing excellent caller experiences, these live services are perfect for a corporate business or even a small enterprise. Serving the medical, law, contractors, dental, home health care, IT, HVAC, pest, plumbing, property management, physicians, and telecommunications industry since 1989.    

With a rate of 93% percent of calls answered in less than 20 seconds, customers continue to be satisfied. Answering 365 has recovered companies with over 15 hours of the payroll back to where it belongs in your business. This service reports being 80% more cost-effective than hiring a full-time employee. 

Answering support outsourcing services include:

• 24-Hour support
• Virtual receptionist
• Dispatching within the region
• On-call dispatch
• Private practice support

Located at 3699 Wilshire Blvd, 850 in Los Angeles, California, this company is an award-winning national call center in the U.S. 

Choose exactly what your company needs with this wide variety of services.  

Services

• Medical Answering Service
• Legal Answering Service
• Dispatch
• Urgent Dispatch
• Inbound Calls
• Small Business Answering Service
• Appointment Service
• Appointment Setting
• Secure Lead Capture 
• Bilingual Answering 

Answer 365’s pricing

For pricing on specific service options, contact [email protected]. Request a free consultation to see if this service fits your needs. 

Their success depends on your success, and they take pride in their proven service excellence. Reviews on Glassdoor highlight an excellent workplace for employees and great customer service. If you want your business to succeed even when you are unavailable, trained Answering 365 employees have your back.  

The key executives lead this team to success with years of expertise in the field.  

Sylviane Herzog, CEO

Sylviane, owner and president of Answering 365, launched this business combining her expertise in medicine and knowing the medical community’s needs. As a passionate and dedicated teacher, she focuses on the welfare of her clients and staff. As one of the “Top 100 Business Owners in LA County”, Sylviane has proven reliable and experienced.   

This worldwide operation partners with well-known companies such as Mercedes-Benz, Blue Cross, AstraZeneca Pharmaceuticals, Thompson Electronics, and many more. These successful partnerships prove that their services rank higher in comparison to competitors. Check out Answering 365 to see if you might be the next partner to join that growing list.  

Answering 365’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.answering365.com

LinkedIn http://www.linkedin.com/company/concorde-communications

Facebook https://www.facebook.com/answering365contactcenter

In addition, you may email them at [email protected] or call 888-588-9800.