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3i Solutions

4.2/5 • Glassdoor rating


3iSolutions was founded in 2003 and as one of the oldest International BPO Contact Centres in South Africa, we take great pride as an experienced provider of tailored Business Process Outsourcing (BPO) solutions. We specialise in lead generation and customer management solutions through the provision of performance-driven and cost-effective programs. We use our considerable industry experience to leverage off our award-winning, in-house technology to manage the diverse and complex business process requirements of our clients.

What 3i Solutions offers its clients

We are dedicated to helping our clients maximize the profitability of their customer relationships through solutions designed to reduce the cost of customer engagement whilst increasing the ROI of every customer interaction.

How 3i Solutions outshines the competition

We also believe in doing things right and doing them once. These principles and along with the ability and capacity to take a long-term view is what sets us aside from our competitors locally and internationally.



Public or Private


Seats or staff



$25 mil. - $50 mil.





Greg Love , Managing Director

Year Founded


Countries of fulfillment




Contact information

27 21 447 7711

About 3i Solutions: Review and comparison

3iSolutions is a revolutionary BPO contact center. Based in Cape Town, South Africa, the team at 3iSolutions is prepared to provide tailored business process outsourcing for clients worldwide. Since 2003, they have combined world-class service to a wide range of clients. 

3iSolutions has a high-tech headquarters and infrastructure that can meet the needs of international markets, including clients in Europe and The United States. The staff at 3iSolutions shares a similar culture with Western clients and offers multilingual services to meet the needs of any global client.

3i Solutions Outsourcing

Based in Cape Town, 3iSolutions has been providing professional BPO services since 2003. Specializing in lead generation and customer management solutions, 3iSolutions uses industry-leading technologies and an experienced workforce to provide award-winning BPO services for clients worldwide. 

The team is anchored by a dedicated management team that has over 50 years of combined experience. This ensures operational challenges and difficulties are always overcome and quickly remedied. 

Their diverse staff is available today to provide dependable BPO solutions so you can concentrate on the growth of your business. 

3i Solutions’s BPO services and pricings

3iSolutions offers a variety of services that can meet the needs of your business. Their BPO services focus on four fields, consumer support, business support, lead generation, and tailored solutions. 

  • Technical support
  • Survey services
  • Direct response and order taking
  • Customer service and retention
  • Market research
  • Answering services
  • Social Media Support
  • Telemarketing
  • Appointment Setting
  • Sales
  • Integrated Telephony
  • Consultancy
  • Custom communication applications

3iSolutions’ pricing

Research shows that South Africa has quickly grown to be a favorite location of many international companies for their BPO services. BPO services in South Africa

According to, expect cost-effective hourly rates of $25‒$49 for hourly rates from 3iSolutions.

How 3i Solutions outshines its competition

Why should you choose 3iSolutions? 

  • Their graduate-level staff has international experience.
  • Cape Town provides a diverse population of employees.
  • The multilingual staff can provide services for Europe, Asia, and The Americas. 
  • Their leadership has over 50 years of combined experience. 
  • You will have instant access to your staff through integrated technology platforms.
  • Tailored BPO solutions that will maximize your ROI.
  • They offer customer support, business support, lead generation, and tailored solutions. 

Key executives

Greg Love (Managing Director)

Serving as Managing Director of 3iSolutions since 2003, Greg has been an outstanding leader and makes key decisions that ensure 3iSolutions excels in the BPO industry.

As a certified SAICA accountant and an education from the University of Kwazulu-Natal, Greg has the knowledge and experience to provide exceptional leadership.

3i Solutions reviews and comparisons

While we don’t have any current reviews of their services, this BPO offers many benefits over other competing teams and services. 

3iSolutions is an all-in-one solution for business process outsourcing. Based in Cape Town, they have access to world-class technologies and first-world infrastructure.

Cultural similarities and a multilingual staff also give their team an edge up on BPO solutions from other regions like India or the Philippines.

3i Solutions’s contact information

3i Solutions’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 27 21 447 7711.


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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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