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Platinum Outsourcing

4.6/5 • Glassdoor rating

Overview

Outsourcing to the Philippines made easy.

Platinum Outsourcing is an award winning, trusted and professional outsourcing provider, helping Australian businesses think outside the box, by providing them with easy access to outsourced teams.

Scale your business cost effectively, risk free and without sacrificing the customer experience. Get access to dedicated remote staff based in our world-class facilities here in the Philippines.

Our team are all employed full time, compensated above market, and in addition to all government mandated benefits, have access to additional employment benefits such as on target incentives, private health care, regular team building events, formalised annual performance and salary reviews, generous leave entitlements, and more!

We are a plug and play co sourcing provider, meaning we provide all physical IT equipment and manage all employment ancillaries. Leaving you to focus on the important stuff.

Whether you need a single hire or want to build a remote team, start your journey with us and save up to 75% compared to hiring onshore, with no upfront costs or commitment.

What Platinum Outsourcing offers its clients

Easy access to outsourced teams in the Philippines.

Platinum Outsourcing company structure

We are an Australian owned and managed BPO.

Headquarters

Suite 2 level 1/26 Clive St, 6005, West Perth , Western Australia

Public or Private

Private

Seats or staff

200

Revenue

$1 mil. - $5 mil.

Industries
  • Advertising & PR
  • Consumer Services
  • Digital Marketing
  • Financial Services
  • Manufacturing
  • Others
  • Retail
  • SaaS
  • Software Tech/IT
  • Travel

Details

Year Founded

08/01/2019

Countries of fulfillment
  • Indonesia
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Customer Service
  • Digital & Content Marketing
  • Finance & Accounting
  • Full service BPO
  • Human Resource & Legal
  • Software & Application Development
Contact information

+61 8 7089 4289.

https://platinumoutsourcing.com.au/


About Platinum Outsourcing: Review and comparison

Platinum Outsourcing was founded in 2019 with the goal of using outsourced teams in the Philippines to support Australian businesses. The company currently operates two major offices in Jakarta, Indonesia and Manila, Philippines. 

The outsourced teams support a variety of businesses from small-to-medium enterprises to multinational companies. 

These teams are deployed with the mission of helping businesses “think outside the box.”  

Platinum Outsourcing aims to create an environment where teams can grow and develop both personally and professionally. The company hopes to provide them with tools to impact positively on the wider community. 

Platinum Outsourcing

Platinum Outsourcing’s solutions work in six steps: 

  • Clients provide details of the roles they wish to outsource. Platinum Outsourcing then uses this information to match you with the ideal candidates. 
  • Platinum Outsourcing provides you with a range of candidates for all available roles – free of charge. Clients may choose how involved they want to be in the selection process. 
  • Once you have selected your offshore team members, Platinum Outsourcing will provide you with details of their start date. 
  • Platinum Outsourcing handles all aspects of company induction and employment ancillaries on your behalf. This includes employee onboarding, probationary reviews, payroll, and OHS. 
  • Platinum Outsourcing also offers training of the new team members, an add-on benefit that is free-of-charge. 
  • Your offshore team will be monitored in real time using human management resources software. Platinum Outsourcing’s sites provide dedicated support through team leads, site leads, and human resources staff. 

Platinum Outsourcing’s BPO services and pricings

Platinum Outsourcing offers the following services: 

  • Creative and development 

Platinum Outsourcing grants you the means to access qualified, talented, and experienced designers, developers, engineers, and marketeers in the Philippines. 

  • Customer support

Platinum Outsourcing offers you call center staff, email support and web chat support teams, and other virtual customer-facing roles in the Philippines.  

  • Accounting and ginance

Platinum Outsourcing sources accountants, bookkeepers, payroll support, accounts payable and accounts receivable officers in the Philippines. 

  • Back Office and administration

Platinum Outsourcing helps you find a wide range of back office and administrative talent in the Philippines, including IT support, data entry officers, logistics support, purchasing officers, and field service schedulers. 

Platinum Outsourcing’s pricing

Companies interested to partner with Platinum Outsourcing may inquire about pricing plans through their website. 

How Platinum Outsourcing outshines its competition

Platinum Outsourcing’s team has worked on outsourced campaigns for major companies like Samsung, Microsoft, Norton, LG, and Hyundai. 

The BPO helps Australian businesses to think outside the box by providing them with easy access to outsourced teams. 

Platinum Outsourcing only requires a flat monthly fee, has fast onboarding, Australian-based leadership, and is free of long-term contracts, 

Key executives

Tim Webb, Founder and Managing Director
Tim Webb has expertise in working with Australia’s electrical contracting industry. He has a passion for sharing outsourcing knowledge with Australian business owners, showing how work-life balance can be achieved.  

Dale Pearce, COO

Dale Pearce is responsible for the day-to-day leadership of the business, both onshore in Australia and in their offshore delivery centers.

He also serves as the interface between clients and offshore teams. 

Platinum Outsourcing reviews and comparisons

Client testimonials on their website state that Platinum Outsourcing has been very helpful in providing qualified staff to fill out teams and accelerate projects. Partnerships have always been fruitful and productive.

Platinum Outsourcing’s contact information

Platinum Outsourcing’s main headquarters is located in:

Suite 2 level 1/26 Clive St, 6005, West Perth , Western Australia

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call +61 8 7089 4289..

References

Platinum Outsourcing news, podcast & articles

Platinum Outsourcing videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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