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ePlanet Communications Inc

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About

ePlanet Communications Inc. is celebrating over a decade of BPO service excellence. For over 13 years we have served top brands across 5 continents in more than 15 countries and 7 different languages. Maintaining a strong focus on delivering exceptional customer service experience backed by state-of-the-art infrastructure, in-house technology experts and consultants.

Our commitment to provide service beyond excellence 24/7 is unparalleled. We consistently deliver significant improvements in customer satisfaction and overall operational efficiency of our clients due to our technology experts and human intelligence. Our highly trained and experienced representatives provide top notch support to our valued clients. This level of service excellence has created longstanding relationships with our extremely loyal client base.

Headquarters

-

Public or Private

Privately Held

Seats or staff

501-1,000

Revenue

Unknown / Non-Applicable

Industries

-

Highlights

Domain Authority

6

Site traffic

1,761

OA ranking

-

Glassdoor rating

3.8

CrunchBase ranking

-

Details

Executive

Asad Khan, Sr. Sales Manager & Project Founder

Year Founded

2003

Countries of fulfillment

-

Sectors

-

Contact information

844 779 1907

http://www.eplanetcom.com

Social media

About ePlanet Communications Inc: Review and comparison

ePlanet is a leading Business Process Outsourcing and call center service based in Salt Lake City, Utah. The company has served clients for more than 13 years and has customers in 15 different countries.

The firm offers multi-channel solutions to businesses in need. They currently employ more than 1,000 staff members and have estimated annual revenue of $25 to $50 million

ePlanet Communications Inc Outsourcing

As a BPO, the company focuses on customer-oriented services. They work closely with clients, acting as an extension of partnered brands with none of the long-term expenses. ePlanet offers bespoke support through a custom client dashboard called BI Portal.

Based in the United States, ePlanet is proud to support the local economy. They supply jobs and services to locals, creating a more sustainable tomorrow. The firm also supports clients in 7 different languages for full client accessibility.

ePlanet Communications Inc’s BPO services and pricings

ePlanet provides a wide range of services to BPO clients, including:

  • Call center solutions
  • Inbound and outbound sales
  • Data management solutions
  • Technology and research 
  • Analytics
  • Direct response
  • Trial solutions
  • Digital media solutions
  • Design and development services

The company spans several industries, such as healthcare, finance, energy and utilities, tourism and travel, and direct response trials. 

ePlanet’s pricing 

ePlanet doesn’t provide an official price guide through their website. Instead, new customers can contact the company for an estimate. BPO service pricing depends on the length of the contract, department size, and job requirements. 

How ePlanet Communications Inc outshines its competition

The BPO firm is serious about what they do. They cite diversity, human capital development, prosperity and growth, innovation and creativity, and encouraging the heart as company motivators. 

They also believe in building a better business from the inside out. All ePlanet offices have break rooms equipped with gyms, video games, and tabletop games. They also believe in dining together. 

ePlanet tries to foster the same close relationship with business partners as staff. They work within the community, build-long term partnerships with clients, and believe in being socially responsible.

Key executives

Asad Khan (Project Founder and Sales Manager)

Asad has worked with the firm since 2018. Before this, he was a sales and marketing manager for Falcon International. Asad currently resides in Pakistan, managing the Utah-based company internationally. 

Munawar Zulfiqar (Co-Founder and Head of Product and Business Development)

Munawar graduated from the University of Central Lancashire with honors in Business and Management. He has worked with the BPO since 2016. 

Andres Patino (Business Development Manager)

Andres graduated from the University of Central Florida and has worked with ePlanet since 2016. Before his work with the BPO, Andrews worked as a sales executive for C.H. Robinson. 

ePlanet Communications Inc reviews and comparisons

As an outstanding BPO, the firm has positive reviews and has worked with many big names. Past clients of ePlanet include Virgin Mobile, Disney, and XM Satellite Radio. Compared to other local BPOs in Utah, ePlanet has a breadth of experience that travels throughout the U.S. and internationally. 

ePlanet Communications Inc’s contact information

ePlanet Communications Inc’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 844 779 1907.

References

https://www.glassdoor.com/Overview/Working-at-ePlanet-Communications-EI_IE528240.11,33.htm

https://www.crunchbase.com/organization/eplanet-communications-inc

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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