View all outsourcing firms


3.7/5 • Glassdoor rating


Founded in 2000, Wavenet has grown from simple beginnings to become one of the UK’s market leaders in unified communications and business telephony solutions.

Ever since our inception, we’ve always focused on providing simple, secure solutions to real business challenges – and it’s this drive to help businesses do better that sits at the heart of the Wavenet ethos.



Public or Private


Seats or staff



Unknown / Non-Applicable





Bill Dawson, Director

Year Founded


Countries of fulfillment




Contact information

0333 234 0011

About wavenet: Review and comparison

Wavenet is a Business Process Outsourcing (BPO) company that provides technology and telecom solutions for companies of all sizes across the United Kingdom. The firm works with companies in the public sector to foster growth and cut costs. Wavenet also provides wholesale technology services to companies that offer Business-to-Business (B2B) solutions to their clients. 

Since 2000, Wavenet has been improving the bottom line for companies ranging from contact centers to publishing and retail to healthcare.

wavenet Outsourcing

This company offers more services across the UK by regularly acquiring smaller companies that bring their employees’ skills and experience to the table. After several mergers throughout the year, the end of 2021 saw this BPO provider make its largest acquisition, Excell Group, raising its turnover to above $100 million. 

This business telecommunications provider has won multiple awards and recently won two for its wholesale solutions from Comms National Awards in 2021. The company won Best UC and Collaboration Platform and Best Channel Support Programme, among its other recognitions over the years.

wavenet’s BPO services and pricings

Some of Wavenet’s offered solutions include services in four general areas:

  • Network and Connectivity, including broadband, fiber optics, and leased lines
  • Unified Communications and Voice, including phone systems, diallers, and inbound contact centers
  • IT and Technology, including managed and remote IT support, colocation, data hosting, and Infrastructure as a Service (IaaS)
  • Security and Compliance, including hosted and cloud firewalls, call recording and cloud content filtering, and DDOS attack protection

Wavenet offers dozens of other specific communications and data services for both public sector companies and wholesale B2B providers. 

Wavenet’s pricing

The cost of services varies according to each client’s needs. Wavenet invites companies to enquire about their services via their website or by contacting one of their six locations across the United Kingdom.

How wavenet outshines its competition

This award-winning company provides services to over 8,000 customers, from small businesses to enterprises. The firm has more than 200 employees, with over half of those being trained staff and engineers. 

The company’s track record of providing BPO solutions and its rapid growth over the last several years assures clients that their customers and networks are in good hands. Wavenet works with many of the top technology companies in the world. The firm’s partners include companies like Microsoft, Cisco, Sky, and Vodafone.

Key executives

Bill Dawson (CEO)

Bill Dawson attended Dartmouth and became the Director of Wavenet in 2008. He previously served as Director of Carphone Warehouse and spent over six years as the Head of Corporate Sales at Opal Telecom. Before that, Mr. Dawson also spent several years as an account manager and sales manager at firms like Worldcom/MCI, ML Components, and RSL. 

Stewart Motler (COO)

Stewart Motler has been the Chief Operating Officer at Wavenet since 2012 after working over two years in the position of Head of Technical at the firm. He previously spent more than five years as the Technical Manager at Titan Technology Limited and held technical positions at Beech IT Solutions and PCM Ltd. before that.

wavenet reviews and comparisons

Wavenet provides business communication and technology solutions for clients across the UK. The company has a 4.8-star average rating at Trustpilot and generally good employee reviews at Glassdoor. We recommend comparing it to other midsize telecom and technology providers in the UK.

wavenet’s contact information

wavenet’s main headquarters is located in:


Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 0333 234 0011.


wavenet news, podcast & articles

No news, podcast & articles available for this BPO

wavenet videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.