BJS BEYOND JUST SERVICE

Beyond Just Service is a business process outsourcing company headquartered in Wednesbury, West Midlands, in the United Kingdom. It was established by the BJS Family of companies and says it has more than nine years of experience. The company provides outsourced contact centre, back-office, sales support and digital marketing services to businesses in a range of industries.

Its contact centre solutions cover call centre support, live chat support and email management, delivered by agents who act as an extension of the client’s team. The company says it designs these services around each brand and scales team size to demand.

Back-office support includes billing and invoicing, data entry and database management, document processing, and administrative and scheduling tasks. Beyond Just Service also provides sales support, from lead generation to conversion, and digital marketing services covering campaigns, content creation and performance strategies. CRM management is part of the wider offer. The company says its teams are professionally trained and its processes are tailored to each client’s systems.

New clients go through a three-stage onboarding process. The company starts with discovery and scoping of the client’s business and goals, then sets up processes, systems and training through knowledge transfer, and finally goes live and continues to optimise the service.

According to its website, Beyond Just Service works across more than 15 countries, has handled more than 150 projects and more than 5 million calls, and has more than 250 team members. A published case study describes back-office and compliance support for Jabi Trucking, a construction logistics and heavy equipment transport firm in California. The company is led by chief executive officer Harinder Singh, whose background is in logistics and operations, and chief operating officer Manga Singh.

Beyond Just Service suits small businesses, SMEs and scaling brands in the UK and US, including logistics and transport companies, that want a single partner for customer contact, administrative support and marketing.

BJS BEYOND JUST SERVICE’s main headquarters is located in:

BJS House, Unit 2, Bull Lane , WS10 8RR, Wednesbury, West Midlands

Further, you may virtually reach out the company through the following contact information:

Website https://bjs-beyond.com

LinkedIn https://www.linkedin.com/company/bjs-beyond/

Facebook https://www.facebook.com/people/BJS-Beyond/61559815511782/

In addition, you may email them at [email protected] or call +44 333 236 7033.