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Paragon Outsourcing


Paragon Outsourcing is a fully managed offshore staffing solutions company delivering world-class standards and unparalleled flexibility and transparency. We are greatly committed to delivering high-quality business solutions and fully managed staffing services to clients across a diverse range of industries.

Paragon Outsourcing office

The company is situated in Paragon Building at Clark Freeport Zone in Pampanga. Being one of the main economic zones outside Manila, it has become a seat for BPO companies in Luzon next to NCR. The building, meanwhile, is accessible to several restaurants and leisure centers, making it an ideal place for work and recreation.

Paragon Outsourcing address

Paragon Building, 2F, 2 Mon Tang Ave., Clark Freeport, Zone, 2009 Pampanga

What Paragon Outsourcing offers its clients

Paragon Outsourcing offers a fully managed boutique solution, with Australian, US and UK managers on call 24hrs. Our offices are open 365 days a year and run 24hours enabling your company to grow and expand without timezone limitations. Your staff work in a choice of private or communal rooms depending on your preference with staff facilities including a pool table cable tv Smart TV dining area 24 hour security.

How Paragon Outsourcing outshines the competition

Paragon outsourcing has a unique geographical headquarters with amazing staff facilities. Where staff working in Clark have to wait an hour or more to catch local transport to get home we are in the centre of the city perfectly located for easy access. For clients looking to have a team of 10 or more, we offer free flights, accommodation and transportation to and from the airport and the hotel to onboard or train your staff here on our premises.

Paragon Outsourcing company structure

Paragon Outsourcing company ownership is headed by Isaac Kohno our CEO an American who has many years in the BPO industry. Don Bautista is a company Director a true local with many years of experience in Level 2 tech support and managing BPO teams. Jonathan Oaten is British and has assisted in growing 3 BPO companies from zero to over 200 seats and brings 5 years of fully managed boutique solutions experience to Paragon Outsourcing along with 20 years in the financial markets.

Sample highlight service offering of Paragon Outsourcing

Paragon Outsourcing is a boutique BPO owned by an American CEO with a multinational board of Directors. Paragon began as a technical support and services company back in 2011, founded by Isaac Kohno and Daniel Tran. Not long afterwards, Isaac seeing Clark’s growth potential with added inspiration following his work in China’s outsourcing industry, decided to take Paragon to another level.



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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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