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About EXL Service
At EXL, we’re experts in more than analytics, operations management, and technology. We’re experts in you, and your industry. This gives us the context to look deeper to identify and capitalize on opportunities to outperform. We call it Digital Intelligence: the all-important combination of digital and domain knowledge, human and technology, coming together to create breakthrough results.
What EXL Service offers its clients
We are data and digital lead BPO provider and have a strong eco system of industry third party RPA integrations and an internal palette of platforms and Bolt on systems - the technology led operations helps us to commit to outcome based results, drive year on year cost optimization and more importantly create a future ready organization for our clients
How EXL Service outshines the competition
We consistently feature in the top quadrant of all industry analysts & advisor studies due to our solution led model for our clients. The use cases that we bring to the industry forums are representation of our strong domain expertise, digital capabilities and data led approach.
EXL Service company structure
We are NASDAQ listed - public company. Top Institutional holders are as below:
Wellington Management Company, LLP 1,991,108 5.95
Fidelity Management & Research Company LLC 1,617,271 4.83
Mackenzie Financial Corporation 1,525,269 4.56
Macquarie Investment Management 1,047,927 3.13
Sample highlight service offering of EXL Service
Our Conversational AI led solution EXelia replaces humans with BOTS in the call centers and helps reduce the cost of human led servicing by atleast 60%