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Top 10 BPO companies in Hawaii

List of BPO companies in Hawaii

  1. ProService Hawaii
  2. TC Kokua
  3. Precision Business Support
  4. TrendUp Hawaii
  5. Envision Network Solutions
  6. Servpac 
  7. Quality Consultation Service (QCS)
  8. Intech Hawaii
  9. Stellarus Group
  10. simplicityHR

It is no surprise that the BPO industry has spread across the globe. In the United States, every state has been able to experience the benefits and affordability of outsourcing, including the islands of Hawaii.

Despite being one of the smaller states, Hawaii is no stranger to outsourcing, as it is home to some of the most reliable companies and firms to seek services from.

If you are looking to outsource in Hawaii, you have come to the right place. Let’s take a look at ten of the top BPO companies in Hawaii.

Benefits of outsourcing to Hawaii

Hawaii may not be everyone’s first choice for outsourcing, but it still offers significant advantages that could benefit any company. 

Here are a few reasons why:

Time zone advantage

For US companies, being in the same time zone makes it easier to coordinate and work together, as opposed to working with companies from countries in opposite time zones.

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Hawaii’s time zone can also benefit international companies that want to extend operational hours and support to customers or clients in the Pacific region.

Cultural compatibility

Hawaii has a rich culture with a diverse population, which can be beneficial for outsourcing to and from the islands.

The local workforce has adapted to working with people from various cultures and backgrounds, proving their capabilities as reliable outsourcing workers.

These people from unique backgrounds can bring fresh new perspectives to your company and provide the necessary labor and resources.

Benefits of outsourcing to Hawaii
Benefits of outsourcing to Hawaii

Skilled workforce

Despite its small population, Hawaii is home to many skilled workers who specialize in various fields, such as healthcare, tourism, agriculture, and technology.

Companies are guaranteed to secure talented individuals who possess relevant skills and knowledge to help their business succeed.

High quality of life

Hawaii is a tropical paradise for living and working, with its stunning beaches, unique culture, and laid-back lifestyle.

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These qualities contribute to employee satisfaction and retention, making Hawaii an attractive place for professionals and employees to do business.

Furthermore, Hawaii’s stability and reliable infrastructure make it a conducive environment for business operations and outsourcing. Companies gain more sustainability while enjoying the quality of life.

Top global outsourcing lists

Outsourcing is a viable and cost-effective way to expand your business.

Outsource Accelerator’s directory has been the first stop for thousands of companies looking for outsourcing solutions online. 

We help our users browse through over 3,800+ BPO service providers who cater to small businesses and large corporations alike.

In this list, you’ll see many contenders from all around the globe. But if you’re looking to work with a local company, see some of the country-specific roundups we have below:

Top 10 BPO companies in Hawaii

Listed below are ten well-known outsourcing companies based in Hawaii.

1. ProService Hawaii

If you are looking for time-saving, tailor-made HR solutions for your company, look no further than ProService Hawaii.

ProService Hawaii is an outsourcing HR solutions provider for businesses of all sizes and industries. Its comprehensive suite of solutions makes it an ideal partner for affordable and streamlined services.

ProService Hawaii specializes in helping small businesses do more with limited resources. It shoulders the heavy work of larger companies so that they can focus on their core competencies.

This company is committed to making HR easy, hassle-free, and less time-consuming, giving businesses more time and freedom to focus on company goals.

2. TC Kokua

TC Kokua has made a name for itself as a leader in customer service. With clients all over Hawaii and the rest of the United States, it is no surprise its reputation has soared since being founded in 2001.

TC Kokua’s local staff of professionals from Maui undergo extensive customer service training to deliver the best results possible. The company is composed of skilled individuals whom you can trust to handle your calls with confidence.

Its solutions range from managing bookings and reservations to sales and e-commerce. Not only that, but it is one of Hawaii’s key providers of technological support.

TC Kokua
TC Kokua

3. Precision Business Support

Precision Business Support is a no-nonsense outsourcing firm focused on providing staffing solutions and increasing your company’s reputation.

It takes pride in offering 24/7 availability from highly-trained staff to support your business operations and manage in-house resources. 

Precision Business Support started by supporting companies in Hawaii but has since expanded to supply its services to businesses outside of that.

This partner can provide your company’s basic needs to remain competitive, from customer service to technical support.

4. TrendUp Hawaii

Social media management is one of the most commonly outsourced services. Fortunately, TrendUp Hawaii is a lead provider of all things social media.

TrendUp Hawaii is a social media and digital marketing agency with a wide range of services. Your company will see an increase in online visibility and traffic, thanks to its team of expert digital marketers and content creators.

This company prioritizes making your brand known not just to Hawaii but to the world. Whether you want to increase sales or broaden your client base, you can trust that TrendUp has the necessary skills and resources to guide you.

5. Envision Network Solutions

Envision Network Solutions has been in the outsourcing game for over 40 years, earning its reputation as one of the leading and most trusted telecommunications partners in Hawaii.

Over 3000 businesses have benefited from Envision Network Solutions’ services. It has since expanded to VoIP repair services, video conferences, routing, and data switching.

Envision Network Solutions’ goal is to be recognized as Hawaii’s leader in solving telecommunications problems and helping companies grow professionally.

6. Servpac

Every company needs a reliable cloud solutions provider, and Servpac is a go-to partner for all things related to the cloud. 

Servpac is an all-in-one solution provider with specialties in cloud computing, data center colocation, and management services. It is your one-stop shop for all your IT-related needs, with a team of experienced professionals to boot.

Regardless of your business size or industry, Servpac’s commitment to solving problems and providing security and stability will guide your businesses in the right direction.

7. Quality Consultation Service (QCS)

Finding the right resources is difficult for any new business, but the good people at Quality Consultation Service (QCS) are more than willing to help.

Thanks to QCS’s web design and SEO services, your brand can enjoy its own image and online presence.

It also helps your company craft policies, procedures, and anything else that will lay the groundwork for your business. It even conducts audits, consultations, and quality assurance checks.

New, up-and-coming businesses can definitely benefit from QCS’s unique services. You can acquire all these benefits at fair prices without sacrificing quality.

8. Intech Hawaii

Intech Hawaii is a managed IT service provider that specializes in a wide range of technological services. These include but are not limited to IT consulting, cybersecurity, and IT compliance.

Gone are the days when companies had to use outdated systems and were vulnerable to cyber threats. Its goal is to help businesses achieve greater success by leveraging technology. 

With Intech Hawaii by your side, you can focus on your goals and accomplishments while feeling safe and empowered. Its comprehensive IT services are pivotal in mitigating these risks and ensuring the safety of your business.

9. Stellarus Group

Companies must get ready for the future, where artificial intelligence and machine learning will start to take center stage. Stellarus Group is the right Industry 4.0 partner to help you adjust and prepare.

Stellarus Group has the necessary experience and knowledge to help your company advance in the digital age. It has an extensive suite of digital consultation services, which range from machine learning to digital manufacturing and transformation.

Stellarus Group’s leadership and experience make it the perfect partner you need for eliminating technological challenges and advancing in this new age.

Stellarus Group
Stellarus Group

10. simplicityHR

simplicityHR is Hawaii’s leading HR outsourcing company. With over 50 years of experience, it has earned its reputation as the leading HR and staffing solutions provider.

HR does not have to be an expensive and complicated process. SimplicityHR can help streamline the way you do HR by integrating all functions into your own cloud-based HR Ecosystem.

SimplicityHR covers all HR processes, including payroll, benefits administration, compliance, and safety and risk management.

With the touch of a button, SimplicityHR can provide your team with all the tools and services they need. This way, you can take the burden off your shoulders while they do all the hard work.

Hawaii as a hidden gem for outsourcing

Outsourcing in Hawaii has yet to take off the same way it has for other places. However, it is still worth considering, given the many benefits it presents.

The companies listed above are proof that outsourcing does not have to be limited to the same places, such as the Philippines or India. Many companies in Hawaii can provide customized services just as well.

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Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

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Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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