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Cloudstaff

4.4/5 • Glassdoor rating

Overview

Cloudstaff is a virtual staffing company that combines enterprise-grade technology with a people-first culture to connect businesses with top global talent. Its People + Tech model draws from a talent pool of over one million professionals, with over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, and dedicated onshore teams in the US, Australia, and the UK. Businesses across more than 34 countries build high-performing virtual teams with Cloudstaff across hundreds of roles. Recognized five consecutive years as one of HR Asia’s Best Companies to Work For in Asia, Cloudstaff maintains a staff retention rate of 99%+, giving clients dedicated professionals who develop deep institutional knowledge of their business over time. Visit www.cloudstaff.com to discover a virtual staffing partner built for the way ambitious businesses grow.

What Cloudstaff offers its clients

Cloudstaff connects growing businesses with dedicated virtual teams built on a People + Tech model. Rather than placing workers into a generic staffing arrangement, Cloudstaff integrates professionals directly into client workflows, where they develop genuine expertise in the business over time. With a talent pool of more than 1 million professionals and over 20 delivery centers across the Philippines, India, Colombia, Kenya, and Sri Lanka, Cloudstaff covers hundreds of roles spanning accounting and finance, technology, digital marketing, real estate, healthcare, legal support, and more.

What surrounds every Cloudstaffer is what makes the difference: continuous professional development through CS Academy, AI-powered productivity tools, enterprise-grade technology infrastructure, and a workplace culture that has earned Cloudstaff five consecutive HR Asia Best Companies to Work For in Asia awards. That investment in people translates into a 99%+ staff retention rate, which means the professionals your business depends on stay, grow, and deliver more value as the partnership deepens.

How Cloudstaff outshines the competition

People + Tech Built In: Every Cloudstaffer is supported by CS Academy training, AI-enhanced workflows, and ISO 27001, PCI-DSS, and SOC 2 certified infrastructure — so your team arrives capable and keeps improving.

99%+ Staff Retention Rate: Cloudstaffers stay significantly longer than industry averages, building the institutional knowledge that makes a dedicated team genuinely valuable over time.

Dedicated Professionals Who Work Only for You: No shared resources. No talent pools. The team you build works exclusively for your business, your clients, and your standards.

Five-Time HR Asia Award Winner: Five consecutive years of recognition as one of HR Asia's Best Companies to Work For in Asia means engaged professionals who care about the work they do for you.

Onshore Accountability in Your Market: Dedicated teams in the US, Australia, and the UK provide local support, so you always have a point of contact who understands your business environment.

Built for Long-Term Growth: Cloudstaff's priority is building full-time, dedicated teams that scale alongside your business, not rotating contractors or short-term placements.

Cloudstaff company structure

Cloudstaff was founded in 2005 by Lloyd Ernst, an Australian entrepreneur and internet pioneer who had previously built WebCentral, one of Australia's earliest internet technology companies. Ernst saw that growing businesses needed a fundamentally better way to access professional talent globally and launched Cloudstaff with that challenge in mind. The company began Philippine operations in 2010 and has since grown to between 5,000 and 9,999 staff across delivery centers in the Philippines, India, Colombia, Kenya, and Sri Lanka, with onshore teams in the US, Australia, and the UK.

The global leadership team is headed by CEO and Founder Lloyd Ernst, alongside Chief Financial and Operations Officer Jamie Stewart and Chief Technology Officer Tevis Paget. In 2026, Cloudstaff made a deliberate investment in regional leadership to match its expanding footprint.

• Macon Albertson — General Manager, North America (Charlotte, NC)
• Matthew Rutter — General Manager, APAC
• Dedicated industry vertical specialists appointed across both regions in 2026, covering accounting, construction, financial services, real estate, travel, and more

Sample highlight service offering of Cloudstaff

Accounting firms and finance teams that have outgrown what their local talent market can provide find in Cloudstaff a direct path to dedicated professionals who embed into their existing systems and workflows from day one. Cloudstaffers in accounting roles cover bookkeeping, accounts payable and receivable, tax preparation, financial reporting, audit support, payroll, and management accounting, all supported by CS Academy programs aligned with US, Australian, and international accounting standards.

Wipfli LLP, a Wisconsin-based accounting and consulting firm, started with four Cloudstaffers in 2016 and grew their team to 44 specialists across multiple disciplines, with new positions filled in an average of 21 days. The partnership achieved a 91% staff retention rate and delivered cost savings of up to 60% per hire compared to equivalent US-based roles — turning what began as a capacity solution into a long-term strategic advantage. Learn more at www.cloudstaff.com/expertise/accounting.

Headquarters

39th Floor Tower II RCBC Plaza Ayala Ave.cor. Sen. Gil Puyat Ave., Makati City Philippines 1227

Public or Private

private

Seats or staff

1000-4999

Revenue

$500 mil. - $1 bil.

Industries
  • Accounting
  • BPO
  • BPO industry
  • Financial Services
  • Healthcare
  • Hospitality
  • Insurance
  • Legal
  • Real Estate
  • Recruiting Staffing
  • Travel

Details

Executive

Lloyd Ernst, CEO

Year Founded

2005

Countries of fulfillment
  • Colombia
  • India
  • Kenya
  • Philippines
  • Sri Lanka
Sectors
  • Admin Support
  • Back Office Support
  • Business Compliance
  • Customer Service
  • Digital & Content Marketing
  • Employer of Record (EOR)
  • Finance & Accounting
  • Full service BPO
  • Global Payroll & Compliance
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Office Leasing
  • Recruiting & Talent Acquisition
  • Seat Leasing BPO
  • Software & Application Development
  • Specialized BPO Vertical
Contact information

+1 800 730 8615

sales@cloudstaff.com

https://www.cloudstaff.com


About Cloudstaff: Review and comparison

Cloudstaff offers outsourcing solutions to businesses by providing a platform of innovative services. The company features a platform of remote teams who provide support 24 hours a day, seven days a week for any size of business, industry, or organization. Cloudstaff offers a network of talented staff and cutting-edge technology to manage day-to-day tasks and projects.

The company started in 2005 in Australia with a focus on developing software for a variety of markets. While Cloudstaff’s initial target for business was North America and Western-based industries, they quickly expanded internationally. The company established outsourcing in the Philippines in 2010 and has continued to grow and provide a wide range of remote services.

Cloudstaff recognizes the advantages of working outside of the traditional business model and enjoys exponential growth and success as a result. The company employs more than 2,500 contractors and associates across six locations and continues to expand monthly.

Cloudstaff Outsourcing

Cloudstaff’s headquarters are in Sydney, New South Wales, with a total of six locations globally. The company’s main objective is to provide a wide range of remote outsourcing services to companies, so they can save on the expense of hiring on-site staff locally.

Cloudstaff’s BPO services and pricings

The company features a wide range of outsourcing solutions and staff expertise to handle any department or campaign for businesses and organizations. Cloudstaff provides remote support that includes software development, sales, accounting, administration, marketing, IT support, and recruitment.

Cloudstaff offers a competitive pricing structure custom to suit any size of business. The company specializes in providing cost-effective solutions such as work-from-home staff, support teams, and networks to oversee and implement day-to-day duties and tasks, so you can focus on organizational decisions and achieving success.

All industries are supported, from eCommerce, network building, media services, graphic design, and tourism. Cloudstaff provides an unparalleled level of expertise for all business types, from small companies to large corporations.

How Cloudstaff outshines its competition

Cloudstaff is dedicated to providing innovative solutions for every company by offering a wide range of talent from their network of staff and associates. The company continually expands to offer an ever-growing variety of skills and support for private and public-sector organizations.

The company was initially established with a keen focus on technology. For this reason, Cloudstaff is tech-savvy and up-to-date with the latest in web-based support and software development, whether your company needs temporary support or a long-term solution.

Key executives

Lloyd Ernst (Founder)
Cloudstaff was founded by Lloyd Ernst, an internet-based business developer in Australia.

Cloudstaff reviews and comparisons

Cloudstaff offers a competitive advantage for companies who need to cut back on hiring on-site staff and fulfilling numerous tasks that can be successfully done remotely. With a network of over 2,000 associates, both part-time and full-time, Cloudstaff can custom-build your support team to address your company’s needs on an ongoing basis.

All of Cloudstaff’s associates are highly skilled, educated, and flexible to provide a range of expertise for any framework or development. 

Cloudstaff’s contact information

Cloudstaff’s main headquarters is located in:

39th Floor Tower II RCBC Plaza Ayala Ave.cor. Sen. Gil Puyat Ave., Makati City Philippines 1227

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at sales@cloudstaff.com or call +1 800 730 8615.

References

https://www.glassdoor.com/Overview/Working-at-Cloudstaff-EI_IE1276771.11,21.htm

https://www.crunchbase.com/organization/cloudstaff

Cloudstaff news, podcast & articles

Cloudstaff videos & images

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About OA

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About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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