Support Adventure

Support Adventure is a leading MSP staffing agency established in 2016. It specializes in providing a premium remote staffing solution tailored specifically for MSPs looking to optimize their help desk operations.

Support Adventure adeptly manages recruitment, human resource obligations, and accounting responsibilities, enabling MSPs to expand their workforce effectively. 

Leveraging its established strategies and extensive experience in MSP management, Support Adventure excels in identifying and onboarding high-caliber candidates to bolster technical support teams. 

Support Adventure utilizes a meticulous candidate-matching process, pairing individuals from cost-efficient regions with English-speaking clients. This ensures a mutually beneficial service that yields financial advantages for all involved parties.

Support Adventure operations have a global reach, covering various regions, including Asia, Africa, Europe, and Latin America. The team consists of experienced professionals who provide extensive help desk services to clients in the UK, Canada, and the USA.

Support Adventure is known for its expertise in customer service and support.

The company is staffed by committed professionals located in cost-effective areas who work remotely via the Internet. They offer superior service to clients predominantly in English-speaking countries.

Here’s a list of services offered by Support Adventure:

• Customer service
• Technical support
• Outsourcing

Support Adventure’s pricing

For those interested in availing of Support Adventure offerings, you may contact its expert team via its website.

Support Adventure delivers outstanding services that go above and beyond to meet and exceed your needs and expectations. 

Specializing in top-tier IT support, it is dedicated to ensuring that your company maintains a stellar reputation in the eyes of your end customers.

Support Adventure strongly emphasizes a rigorous candidate selection process. This firm ensures that highly qualified individuals with exceptional communication skills and extensive customer service experience are chosen for long-term positions. 

The team manages HR, timekeeping, and administrative tasks diligently to reduce the administrative burden for clients.

Support Adventure strategically matches remote personnel in cost-effective locations with organizations in more economically prosperous regions. It offers clients competitive pricing while ensuring the staff receive above-market compensation.

Eric C. Muth (Founder)

Eric is the Founder of Support Adventure. He possesses a deep passion for travel and technology, along with a vision of a globally connected world facilitated by the Internet.

Over the years, Support Adventure has maintained a strong presence in the IT sector, recognizing the industry’s profound understanding of the feasibility of remote work.

Here are the videos of testimonials from clients and staff of Support Adventure:

A California-based MSP which has hired 9 technicians across 3 continents through Support Adventure for 24/7 Support and Daytime Helpdesk.

A Oregon-based MSP which has hired 6 technicians across 4 continents through Support Adventure for Dedicated Follow-the-Sun Staffing

A London-based MSP staffed with 2 Support Adventure technicians in Europe & Asia for their UK Daytime and also using the 24/7 shared Helpdesk.

An American living in Belgrade who loves working for Support Adventure! Nwando was one of our first hires!

John met a girl in Colombia travelling and decided to move there. He started as a service desk coordinator in 2019. 

Support Adventure’s main headquarters is located in:

71-75 Shelton Street, WC2H 9JQ, London, London

Further, you may virtually reach out the company through the following contact information:

Website https://www.supportadventure.com

LinkedIn https://www.linkedin.com/company/support-adventure/

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