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GlobalSky

About

GlobalSky is a leading call center provider based in Philippines catering to consumers across industries. Having its presence felt since a period of 7 years or so in this industry and under the able leadership of their CEO, James Stinson, they are a team of thorough professionals whose clients vouch for their quality services. GlobalSky gives customized and personalized services to each one of their clients and thus have earned themselves the reputation of being a trusted partner by their clients.

Among the various services offered by GlobalSky are inbound customer service, outbound telemarketing, phone /chat customer support, back office processes. Among the value that the company offers are a significant reduction in the costs, high quality English language usage, excellent connections, flexibility, reliability, scalability, improvised service levels and compliance to local legal issues.

The inbound customer service provides customized solutions to clients thus giving high value for investments. Outbound call center agents are highly trained and understand the challenges of the industry. They are carefully screened and trained in order to carry out sales and customer service processes. Back office team provides support to US clients 24/7 through emails or chats and handles most of the back office functions.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO)

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between Philippines outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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