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GlobalSky

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About

GlobalSky is a leading call center provider based in Philippines catering to consumers across industries. Having its presence felt since a period of 7 years or so in this industry and under the able leadership of their CEO, James Stinson, they are a team of thorough professionals whose clients vouch for their quality services. GlobalSky gives customized and personalized services to each one of their clients and thus have earned themselves the reputation of being a trusted partner by their clients.

Among the various services offered by GlobalSky are inbound customer service, outbound telemarketing, phone /chat customer support, back office processes. Among the value that the company offers are a significant reduction in the costs, high quality English language usage, excellent connections, flexibility, reliability, scalability, improvised service levels and compliance to local legal issues.

The inbound customer service provides customized solutions to clients thus giving high value for investments. Outbound call center agents are highly trained and understand the challenges of the industry. They are carefully screened and trained in order to carry out sales and customer service processes. Back office team provides support to US clients 24/7 through emails or chats and handles most of the back office functions.

Headquarters

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Public or Private

Private

Seats or staff

51-200

Revenue

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Industries

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Highlights

Domain Authority

21

Site traffic

-

OA ranking

-

Glassdoor rating

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CrunchBase ranking

-

Details

Executive

Ritchell Cagang, Chairman&CEO

Year Founded

2003

Countries of fulfillment

-

Sectors

-

Contact information

1-844-560-8092

http://www.globalsky.com

Social media

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About GlobalSky: Review and comparison

Globalsky is a company that offers fantastic offshore call center services to clients across the globe, but its headquarters are in Pasig City in the Philippines. Globalsky has been in operation since 2003. Since its inception, the company has maintained high standards delivering contact center services to its clients in different industries. 

Managed by experts from America, Globalsky uses an effective recruitment system to fish out the top talent in the Philippines. A comprehensive stage that imbibes employees with the company culture of success and growth immediately follows the recruitment.

In just 18 years of operation, Globalsky has grown into a workplace where most employees in the Philippines dream of working. The company currently employs over 50 people, with revenue figures for 2020 sitting at $5.51 million.

GlobalSky Outsourcing

For the team at Globalsky, open communication and transparency have contributed immensely to the company’s success over the years. Globalsky strives to understand the client’s needs from the start of the partnership. By doing so, the company can focus on designing effective call center solutions. 

Globalsky is a company that prefers to have a higher success rate than a large volume of clients. They want to provide service offerings that help companies bring to life marketing plans with a high success rate. 

Globalsky believes that successful client partnerships come from the consistent improvement of its agents. Their employees get periodic training that keeps them at the top of their respective fields. 

GlobalSky’s BPO services and pricings

Globalsky is a firm that provides excellent outsourcing services in the following areas:

  • Customer call center
  • Outbound call center services
  • Green-minded business
  • Employee training 
  • Business consultancy 
  • Sales lead generation
  • Green business model
  • Sales

Globalsky offers the services above to clients across diverse industries, including healthcare, energy, construction, among others. 

Globalsky’s pricing 

A visit to Globalsky’s official website earns you a free consultation from the company. During the consultation session, you can discuss your business process outsourcing needs and get a free quote. 

Each of the services requires processes with different challenges. The pricing for each service differs per sophistication of the service.

How GlobalSky outshines its competition

In the Philippines, call center service is an essential need for companies in varied industries. Hence, there are numerous call center service-providing companies in the city. 

Amidst the crowd, Globalsky stands tall through the following; 

  • Free consultation
  • Offering great savings
  • Consistent services
  • Educated employees 
  • Great command of English 
  • Understanding the morals of new communities
  • Constant training of employees 
  • Flexibility to suit customer needs

Key executives

Ritchell Cagang (CEO/Chairman)

From January 2008 till now, Ritchell has been serving as the chairman of Globalsky. With his experience in the customer care service industry, Ritchell continues to help the company reach greater heights.  

Zherline Cruz (Technical Sales Representative)

Zherline is a manager with an outstanding record of experience in the outsourcing industry. Her primary skills are customer support, sales, and customer satisfaction. 

GlobalSky reviews and comparisons

There are a couple of success stories on Globalsky’s official site that indicate the good work the company is doing. Currently, we don’t have any review for the company, but we advise you to compare Globalsky with small to midsize customer support companies in the Philippines. 

GlobalSky’s contact information

GlobalSky’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 1-844-560-8092.

References

https://www.crunchbase.com/organization/globalsky

GlobalSky news, podcast & articles

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GlobalSky videos & images

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About OA

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The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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