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Why outsource to the Philippines?

Cloudstaff Outsourcing

As an outsourcing company with most of our staff in the Philippines, we often get asked the same question: “Why outsource to the Philippines?”

In our 15 years of experience, the Philippines is uniquely well-suited to hiring offshore workers for English-speaking companies. This article will cover the top benefits of outsourcing to the Philippines:

    1. High availability of fluent English speakers
    2. Low cost of living translates to low labor costs
    3. Flexible workforce
    4. Workers with Specialized Experience
    5. Education, a good economy, and a stable government
    6. Lower cost of management
    7. Improved efficiency for your onshore team

Because of our extensive experience working in the Philippines, we’ve also created a free and extensive e-book (150 pages!) that covers all aspects of Filipino people, history, culture, and tips for successful outsourcing. Click this link to download the ebook.

High availability of fluent English speakers

At the turn of the 20th century, America took possession of the Philippines and ruled it as a colony until World War Two. As early as 1902, America sent 500 language teachers to the Philippines to establish the English language there. More than 30 years ago, the Philippines instituted English as an official language to be taught in all schools, the only country in the region to do so. Today the Philippines is the third largest English-speaking country in the world, second only to the US and UK. English is the official language for science, math, and technology.

Most Filipinos speak high-level English, and many speak with perfect American accents. This means that there’s a huge supply of English-speaking employees.

Flexible workforce

Do you have a rapidly growing business and can’t hire quickly enough? Maybe you have a busy season around the holidays or tax season? With 60 million Filipinos who speak English, there’s a huge talent pool to recruit from.

Outsourcing companies in the Philippines with the right scale, technologies, and infrastructure can add flexibility to your company by growing with you. Whether you want to start with 2, 5, or 50 employees, we can quickly find the talent to fit your needs. You might start with two accountants, three developers, and two executive assistants, and scale from there.

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Workers with Specialized Experience

Business from many different industries outsource to the Philippines. This means that you can find more senior employees with experience ranging from accounting to e-commerce, managed service providers to graphic design.

We have dedicated Account Managers who specialise in providing solutions for your industry. They will be with you every step of the way, providing the support and advice to help you get the most out of your remote team.

Education, a good economy, and a stable government

For decades, the government of the Philippines has placed a strong focus on higher-level education and training for its workforce. Today, there is a large workforce of over 40 million Filipinos.

Government leaders have also invested heavily in infrastructure like roads and internet bandwidth. Thanks to this business-friendly strategy, the Philippines has a strong economy with around 6.5% annual GDP growth. A recent McKinsey study ranked the Philippines as one of the few developing countries that is expected to continue outperforming global averages in the next ten years.

Lower cost of management

Businesses in the United States are at a high risk of being sued by their employees — in fact, small and medium businesses face a 12 percent chance of a lawsuit each year. Even worse, the average cost of going to court is $125,000.

Working with an outsourcing company removes this risk. The company takes on the risk and you benefit from the staff. 

Improved efficiency for your onshore team

Most of our clients use Cloudstaff for Business Process Outsourcing (BPO) – which is defined as “contracting of non-primary business activities and functions to a third-party provider.” In other words, it’s an efficient way to handle time-intensive tasks that aren’t core to your business. 

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Rather than having your key employees spending time on repetitive items like creating reports, you can hire staff in the Philippines to take care of these items. This, in turn, allows your employees to focus fully on the tasks where they can add the most value to your company.

The Cloudstaff Vision

Offshoring has existed for decades. It often gets a bad reputation because there’s no connection between offshore workers and their employer – they’re just there to perform repetitive tasks.

Cloudstaff takes a different approach: We view your outsourced staff as a key part of your team and culture. Cloudstaff is a fun, friendly place to work. Our workplaces are designed with both productivity and relaxation in mind. We provide break-out rooms with video games, pool tables, ping-pong and more. We want our staff to feel right at home – after all, they are family!

This culture allows us to recruit the best talent available with the highest retention rates in the industry – around 97.5% to 98%.

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Curious about how outsourcing to the Philippines can help your company? Get in touch today for a free consultation.

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 2,300+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

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