$1 mil. - $5 mil.
About Los Angeles Advanced Answering: Review and comparison
Los Angeles Advanced Answering is an innovative contact center solutions and Business Process Outsourcing (BPO) services provider headquartered in Los Angeles. The firm has been providing cost-effective and scalable outsourcing solutions to its Los Angeles market since 2011.
This high-quality BPO company is focused on providing customized BPO solutions and provides the most reliable, and professional answering services in Los Angeles for the last 20 years.
After a generation in the industry, Los Angeles Advanced Answering has assembled a management team with more than 30 years of collective experience in call centers and customer service. The firm is headquartered at 277 So. Irving Blvd. in Los Angeles. The company’s current size is approximately 25 employees with nearly $5 million in annual revenue.
Los Angeles Advanced Answering Outsourcing
Los Angeles Advanced Answering offers highly trained call answering professionals who are available day and night to help your business succeed. The provider offers a range of scalable monthly plans to suit clients’ needs, including automated and live operator service. The lowest tier of service offers clients an automated voice answering service that may then hand off the call to a live operator.
Los Angeles Advanced Answering’s BPO services and pricings
Los Angeles Advanced Answering can answer all of your calls to your business in Los Angeles, or provide after-hours service. The call center can answer calls from across the United States at any time of the day or night. The firm offers the following services:
- Expert live operators 24×7, 365 days a year
- Economical pricing
- Very fast phone pick-up
- Customized message follow-up (to your cell phone, pager, voicemail, email, etc)
- Order entry for products
- Appointment setting
Los Angeles Advanced Answering’s pricing
Los Angeles Advanced Answering offers scalable BPO solutions that begin with a monthly service plan of just 100 minutes of service at $105. Any additional minutes over the plan cost $1.10 in addition. The BPO provider also offers standard plans of 200, 400, and 750 minutes. The top-tier plan costs $660 per month with $0.90 additional for every minute after 750.
For cost-sensitive smaller businesses, the provider offers an auto-attendant package with calls answered by an automated voice that also provides an optional live operator.
How Los Angeles Advanced Answering outshines its competition
The provider’s agents can recite special messages, including pre-written scripts, along with your company name accurately. For every call, agents see the client’s name and account information on their screens.
Based on client specifications, the provider screens and handles calls as instructed. Agents may “patch” the client into a call or forward calls to the appropriate person.
The firm also offers these features:
- Live understanding receptionists
- Custom greetings
- Call screening and message-taking
- Forwarding and patching for urgent calls
- Daily message dispatching
- Appointment settings
- Order taking and processing, including payments
- Emergency handling
- English and Spanish calls
- Top tier customer support
Los Angeles Advanced Answering doesn’t have any information about the people working within the company. However, here is their contact information for any purposes.
- Cel: 213 596 8824
- Email: [email protected]
- Address: 277 S Irving Blvd, Los Angeles, CA 90004
Los Angeles Advanced Answering reviews and comparisons
No current reviews exist online for Los Angeles Advanced Answering, but the firm has been serving the area since 2011.
Los Angeles Advanced Answering’s contact information
Los Angeles Advanced Answering’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 213-596-8824.