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Matbao BPO

5.0/5 • Glassdoor rating


Mat Bao BPO is a leading business outsourcing company in Vietnam with more than 15.000 staff across the country. We have successfully set up strategic relationships with leading enterprises and organizations in Vietnam by offering professional services and unique business culture.

Committed to the defined goals, BPO (business process outsourcing) services offered by MatBao BPO can effectively address existing challenges for optimizing enterprise performance.

What Matbao BPO offers its clients

- Competitive price
- Flexible of providing staff (long-term/ Short-term)
- Providing variety of positions
- MBB has many years of experience in many fiend: Factory, Warehouse, Logistics, Ecommerce, Finance/ Bank...
- Service Quality from Korean system

How Matbao BPO outshines the competition

- Competitive price
- Flexible of providing staff (long-term/ Short-term)
- Providing variety of positions
- MBB has many years of experience in many fiend: Factory, Warehouse, Logistics, Ecommerce, Finance/ Bank...
- Service Quality from Korean system

Matbao BPO company structure

Mat Bao BPO Joint Stock Company is known as the best business process outsourcing service provider in Vietnam. Our goal is to provide professional human resource solutions for the development of clients' businesses.

Mat Bao BPO became the chosen partner of Samkoo INC - the number one Outsourcing company in Korea, investing in the Vietnamese market to globalize the business process outsourcing field

With professional experience, skilled staff, an organized service system, and a nationwide branch scale, Mat Bao BPO pursues the goal of sustainable development and will become one of the leading outsourcing companies in the world. Providing the highest quality outsourcing services in Vietnam.

With the goal of managing more than 50,000 employees working in Hanoi, Ho Chi Minh City, Da Nang, and other big cities across the country, we will accompany the success of our customers as an FDI company and a reliable partner in the Vietnamese market.

Sample highlight service offering of Matbao BPO

Providing over 1000 workers each month for a Factory in Hai Phong, VN
Many years of cooperation with big brand of commerce in Viet Nam


12A Nui Thanh, Ward 13, 700000, Ho Chi Minh

Public or Private


Seats or staff



$500 mil. - $1 bil.

  • Consumer Services
  • Ecommerce
  • IT Services and IT Consulting
  • Manufacturing
  • Others
  • Payroll



Thuy Bui, Co-Founder and CEO

Year Founded


Countries of fulfillment
  • Vietnam
  • Customer Service
  • Full service BPO
  • Human Resource & Legal
  • IT Services and IT Consulting
  • Outsourcing Consultancy
Contact information

028 7301 9988

About Matbao BPO: Review and comparison

Matbao BPO is a business process outsourcing (BPO) firm based in Ho Chi Minh City, Vietnam. The company serves clients around the globe and offers streamlined outsourcing services in English, Korean and Vietnamese. 

The firm is working toward its goal of becoming the leading BPO in Vietnam by expanding its workforce and client base. They are committed to client discretion and data security and support clients by providing a temporary extension of their current services. 

Mat Bao BPO is constantly evolving. Currently, they employ more than 2,000 people across Vietnam and are still hiring more. They have estimated annual revenue of over $500 million, proving them a highly successful BPO force in the country. 

Matbao BPO Outsourcing

The BPO strives to provide employees with a respectful and friendly working environment. It focuses primarily on enterprise clients and believes in the core values of being respectful, committed, and reliable.  

Working with customers worldwide, Matbao BPO has more than 1,000 satisfied clients and works with major players in multiple industries. Some current clients of the firm include Ace Cook, Lavada, Home Credit, Abbott, and Daikon. 

Matbao BPO’s BPO services and pricings

Matbao BPO tailors services to individual client needs. Some of its offerings include the following:

  • Staff Leasing
  • Payroll Service
  • Labor Legalization Service
  • Effective Persuasive Techniques
  • Training Programs
  • Telesales Skills Training

Matbao BPO’s pricing

Pricing varies by country, industry, and service. Matbao BPO doesn’t create generic pricing models but rather works closely with clients to develop realistic quotes for training, outsourcing, and other BPO initiatives. Customers seeking a quote can contact the firm through its online contact page


How Matbao BPO outshines its competition

Matbao BPO’s drive to become the leading firm of its kind in Vietnam does not go unseen. The company outshines local brands by:

  • Providing unequaled customer service
  • Committing to client company culture and values
  • Offering seamless integration
  • Using advanced hiring standards 
  • Relying on an extensive knowledge database and support tools
  • Evolving with technology and new industry standards

Matbao BPO is proud to support the Vietnamese economy, helping to create a sustainable future for business in the region. 

Key executives

Nghiep Tran (Operations Manager)

Nghiep has worked with Matbao BPO since 2015. He began as an HR Executive before taking his role as Operations Manager. Nghiep believes in equal opportunity, access to training, and the chance to develop new competencies are key to a successful workplace. 


Nguyễn Việt Dũng (Operations Specialist)

Nguyễn has been Operations Specialist at the firm since 2018. Prior to this, he was a sales specialist with Chili. Nguyễn has a Bachelor’s degree in Information Technology from the Hanoi University of Science and Technology. 

Matbao BPO reviews and comparisons

Compared to other local Vietnam BPOs, Matbao BPO is known for its work in enterprise performance software. Reviews of the firm reflect positive experiences and include many 5-star ratings. The majority of reviews are written in Vietnamese, but the general consensus of English translations suggests the brand is known for being trustworthy and experienced in its field. 


Matbao BPO’s contact information

Matbao BPO’s main headquarters is located in:

12A Nui Thanh, Ward 13, 700000, Ho Chi Minh

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at [email protected] or call 028 7301 9988.


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