View all outsourcing firms

Booth

3.4/5 • Glassdoor rating

Overview

Booth (formerly Booth & Partners) is a certified B Corporation and global outsourcing partner dedicated to helping companies grow without compromising on quality, culture, or ethics. Founded in 2013, Booth empowers leaders to build world-class international teams through a combination of proprietary technology, scalable recruitment, and high-touch support. Headquartered in Vancouver, Canada, with talent hubs in the Philippines and Colombia, Booth enables confident global hiring across 120+ countries.

What Booth offers its clients

1. Talent Solutions
Build your team in the Philippines or Colombia without the complexity of setting up a local entity. Our co-managed model gives you full control over your culture, team structure, and daily output. We handle the heavy lifting of recruitment, payroll, and local labor laws. You get direct access to global talent while we manage the compliance risks. It is a simple way to scale your headcount while keeping your standards intact.

2. Managed Solutions
Focus on your high-level strategy and let us handle the operations. This end-to-end service is for leaders who want to offload specific business functions entirely. We take full responsibility for recruitment, daily management, and performance KPIs. Our team ensures your processes run smoothly on the ground so you can reclaim your time. We deliver the results you need without the administrative burden.

3. Workspace Solutions
Work from professional, high-performance environments designed for focus and collaboration. We provide flexible, plug-and-play office spaces in premium business hubs across Manila and Cebu. Each space is fully furnished and ready for your team to move in. Whether you need a private office or a collaborative hub, our workspaces support healthy work habits and long-term stability. Scale your physical footprint as quickly as your team grows.

How Booth outshines the competition

"Booth stands apart in outsourcing by putting people and purpose at the heart of global growth. We help companies scale confidently, combining ethical, values-driven practices with high-performing international teams. With talent hubs in the Philippines and Colombia and hiring capabilities across 120+ countries, we make global expansion seamless—without compromising culture, quality, or ethics.

Unlike typical BPO providers focused on cost alone, we prioritize long-term retention, keeping 9 out of 10 employees—well above the industry standard of 50–60%. Our approach blends strategic recruitment, expert support, and a human-first mindset, ensuring teams thrive as businesses grow. As a certified B Corporation, Booth proves efficiency doesn’t have to come at the expense of impact. Clients choose us because we deliver performance with purpose—helping companies scale responsibly, sustainably, and successfully."

Booth company structure

Booth (formerly Booth & Partners) began in 2013 to help global companies build full-time remote teams in the Philippines and Colombia. We connect you with talent that meets your standards and stays for the long term. Our teams act as an extension of your own. We design every process to support high engagement and clear results.

As a B Corp, we prioritize people and ethics in every partnership. We work to help you scale with intention.

Sample highlight service offering of Booth

Our core service and staffing role functions encompass:

- Accounting & Finance
- Administrative & Back Office Support
- Bilingual Support
- Business Analytics
- Design & Creatives
- Digital Customer Experience
- Digital Marketing
- IT Services & Technology Consulting

Leveraging years of industry expertise, we provide reliable support to businesses of all sizes, empowering them to thrive in today's competitive landscape.

Headquarters

Makati

Public or Private

private

Seats or staff

1800+

Revenue

$40 mil.

Industries
  • Construction Renovation
  • Consumer Services
  • Digital Marketing
  • Ecommerce
  • Educational Businesses
  • Financial Services
  • Game Dev & Support
  • Hardware Tech/IT
  • Healthcare
  • Public Utilities
  • Real Estate
  • Recruiting Staffing
  • Retail
  • Software Tech/IT
  • Telecoms
  • Transportation
  • Travel
  • Utilities

Details

Executive

Carmen Booth

Year Founded

08/01/2013

Countries of fulfillment
  • Colombia
  • Philippines
Sectors
  • Admin Support
  • Animation & Multimedia
  • Back Office Support
  • Business Compliance
  • Customer Service
  • Data Analytics and AI
  • Digital & Content Marketing
  • Engineering & Architecture
  • Finance & Accounting
  • IT Services and IT Consulting
  • Office Leasing
  • Outsourcing Consultancy
  • Retail
  • Software & Application Development
Contact information

+63 2 8529 4491

partnerships@hirebooth.com

https://hirebooth.com


About Booth: Review and comparison

Founded in 2013, Booth connects global businesses in the US, Canada, Australia, the UK, and Singapore with expert talent. We provide dedicated staffing and managed services to help you scale.

Booth Outsourcing

Booth connects your business with full-time, expert teammates in the Philippines and Colombia. We operate from hubs in Metro Manila, Cebu, and Medellín to help you scale. As a Certified B Corp, we focus on people, planet, and prosperity. We reject high-turnover models and prioritize long-term team stability.

The Philippines offers a deep pool of skilled professionals with high English proficiency. Our Colombian operations in Medellín provide a strategic location for businesses needing Western-aligned work hours and high-quality talent. We manage the local complexities so you can grow with intention. You get a dedicated team that shares your values and meets your standards.

Booth’s BPO services and pricings

Booth offers three ways to scale: Talent Solutions, Managed Solutions, and Workspace Solutions. These models let you choose the level of control that fits your business.

With Talent Solutions (co-managed) and Employer of Record services, we handle the compliance and payroll while you lead your team’s daily work. You maintain direct control over your culture and output.

With Managed Solutions, we take full responsibility for your operations. We manage the performance and day-to-day tasks so you can focus on high-level growth.

We provide expert talent across these key areas:

  • Customer Support
  • Back Office and HR
  • Marketing and Design
  • Software Development and IT
  • Payroll and Insurance Support
  • System and Network Administration

We help you find the right people to drive your business forward.

Booth’s pricing

Our pricing adapts to your specific goals and the service model you choose. Contact us to get a clear quote tailored to your business needs.

How Booth outshines its competition

Booth helps businesses scale with intention. We build dedicated teams that lower costs and get more done.

We lead with heart and hustle. Our B Corp certification means we prioritize people and the planet, not just profit. We speak plainly and share information openly to build trust. We find expert talent that fits your culture and meets your standards. You get the freedom to grow your business without compromise.

Key executives

Carmen Booth (Co-founder)

Carmen brings years of leadership experience from the finance and hospitality sectors. This background shapes our focus on service and quality. She drives the flexible, forward-thinking approach we use to improve your operations.

With Booth, Carmen Booth promotes game-changing thinking and flexibility to improve their clients’ business operations.

Jamie Booth (Co-Founder)

Jamie draws on his experience in finance and business to lead the team. He focuses on building productive, high-energy teams. His goal is to make scaling a simple and effective process for every partner.

Michelle Malonzo (Chief of Staff)

Michelle has been with Booth since day one. With 15 years in the outsourcing industry and a decade in operations management, she ensures our internal teams and client programs run smoothly.

Suselle Mueller (Country Manager, Colombia)

Suselle joined Booth in 2022 to lead our Latin American expansion. She has deep expertise in people management, sales, and business development. Her knowledge of the Colombian market helps us build strong, multicultural teams that align with your business goals.

Booth reviews and comparisons

Booth holds a 5.0-star rating on Clutch. Clients describe our teams as fast learners who act on feedback to drive results. Our customer support teams provide tailored solutions that fit your specific needs.

Our case studies show how we help partners improve customer satisfaction and team output. We focus on high-quality recruitment to find talent that stays. You get stable teams and better performance.

Booth’s contact information

Booth’s main headquarters is located in:

Makati

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at partnerships@hirebooth.com or call +63 2 8529 4491.

References

Booth news, podcast & articles

Booth videos & images

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

Contact Company

This contact feature is reserved for client and partner inquiries only. Submissions by vendors or job seekers are not connected.