Top 20 VA companies in Vietnam
List of VA companies in Vietnam
- Innovature BPO
- Bellsystem24 Vietnam
- Virtual Assistant Vietnam
- Remote Resources
- I-Share
- Thientu
- ViBIM
- BPO.MP
- Away Digital Teams
- BIPO Service Vietnam
- Truelancer
- Vietnam Outsource Team
- Leading Digital
- On Digitals
- AJ Marketing
- Emerhub
- DIGI-TEXX Vietnam
- TDCX
- Altius Link Vietnam
- MOBERI
Hiring virtual assistants has become normal practice for small and medium companies. They work with freelancers or with specialist VA companies so they can focus on their core business.
Vietnam is a serious offshoring hub as well as a tourist destination. Its providers handle admin, customer service, data, and creative work for clients abroad.
A virtual assistant (VA) takes on administrative or time-consuming tasks. That can mean scheduling appointments, handling calls, managing inboxes, or running social media.
Are you considering hiring reliable virtual assistants? This list covers 20 VA companies in Vietnam and says plainly what each one does.
Understanding the VA industry in Vietnam
Hiring of virtual assistants through offshore agencies rose 41% in 2020. That figure comes from a survey of 141 assistants and 32 agencies published in January 2021.
Solo freelance assistants in that same survey reported a 16% increase in average hourly workload.
Demand for remote assistants is global. Vietnam is one of the East Asian countries supplying it at a lower cost.
Labor cost is not the only draw. The country also has strong internet penetration and speed, which matters for any remote role.
Be realistic about the market, though. Vietnam is smaller than the Philippines or India for English-language admin support. It is stronger in data, design, technical, and Japanese-language work.
That shapes the list below. Some firms here are dedicated VA agencies. Others are marketing agencies, staffing platforms, or data specialists, and each entry says which.
Different types of virtual assistants in Vietnam
Virtual assistants cover a wide range of work. Some specialise in areas such as social media, bookkeeping, or technology.
To help you choose the right VA in Vietnam, start with these five categories:
Administrative VA
An administrative VA frees up the hours you lose to routine work. Most virtual assistants fall into this category.
Admin VAs handle scheduling, email, and paperwork. Many also take on light bookkeeping and social media posting.
Social media VA
A social media virtual assistant runs your online channels. That means posting updates, running campaigns, answering inquiries, and creating graphics.
Bookkeeping VA
Every business needs an accurate record of costs, earnings, assets, and liabilities. A remote bookkeeper is usually cheaper than an in-house hire for a small finance team.
Tech VA
Tech VAs manage your software, systems, platforms, and tools remotely. They also keep your stack current as tools change.
Customer service VA
A remote customer service VA answers questions from your customers. The channel mix is usually phone, chat, and email.
Top global outsourcing lists
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Explore our outsourcing directory now. You may also check out our top VA companies lists per country here:
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Top 20 VA companies in Vietnam
Here are 20 companies that support remote and virtual assistant work in Vietnam:
1. Innovature BPO
Innovature BPO started in Vietnam in 2015 with a three-person accounting team. It now runs delivery sites in Ho Chi Minh City and in Cebu City, the Philippines.
Its staff handle accounting and finance, data entry, customer service, and post-production work. Clients sit mainly in North America, Australia, and the wider Asia Pacific region.
2. Bellsystem24 Vietnam
Bellsystem24 Vietnam is a contact center and BPO provider with its head office in Hanoi. It also runs a site in Ho Chi Minh City. The company traded as Bellsystem24-HoaSao before it took its current name.
Its teams perform a range of back and front office services, including data entry, data management, photo editing, and technical support.
Teams also cover content moderation, data processing, and AI training support. The company lists ISO/IEC 27001:2022 certification on its site.
3. Virtual Assistant Vietnam
Virtual Assistant Vietnam is the remote support branch of HR Dept. Vietnam. It works from Phu Nhuan Ward in Ho Chi Minh City.
Assistants handle email management, document filing, scheduling, meeting arrangement, and translation. It is one of the few Vietnamese firms built around virtual assistance alone.
4. Remote Resources
Remote Resources has run offshore staffing from Ho Chi Minh City since 2012. It also keeps offices in Singapore, the Philippines, and France.
Clients hire dedicated staff for design, digital content, quality assurance, and project coordination. The firm offers managed teams as well as build, operate, and transfer arrangements.
5. I-Share
I-Share rents virtual offices and shared offices in District 3, Ho Chi Minh City. Its address sits in the Loyal Building on Vo Thi Sau Street.
It pairs that office service with virtual assistant support. Assistants cover reception, mail handling, correspondence, and general administration.
6. Thientu
Thientu is a Vietnamese BPO that now builds its contact center work around AI agents. It serves local and international small and medium businesses.
Its assistants handle inbound and outbound calls, live chat, email support, and data entry. The company bills against resolved contacts rather than headcount.
7. ViBIM
ViBIM is a Hanoi firm founded in 2014 that supplies remote building information modeling teams. It has delivered projects for clients in the UK, Canada, the United States, and Australia.
Its modellers turn point cloud scans into Revit models for architecture, structure, and building services. This is specialist drafting support rather than general virtual assistance.
8. BPO.MP
BPO.MP runs offices in Hanoi, Ho Chi Minh City, and Da Nang. It is one of the larger domestically owned outsourcing firms in Vietnam.
Teams handle data entry, document digitization, data annotation, and content moderation. The company also sells HR outsourcing and desktop publishing work.
9. Away Digital Teams
Away Digital Teams recruits and hosts dedicated staff in Ho Chi Minh City. Its parent group formed in 2016 and launched its first Vietnam team in 2018.
Its admin roster covers virtual assistants, data entry staff, and administrative assistants. It also staffs customer support, finance, marketing, and IT roles.
10. BIPO Service Vietnam
BIPO is headquartered in Singapore and runs an office in Ho Chi Minh City. It sells payroll, HR software, and employer of record services.
It is a people operations provider rather than a virtual assistant agency. Choose it when you need someone to employ and pay staff in Vietnam.
11. Truelancer
Truelancer is a freelancer marketplace, not a Vietnamese company. This page lists independent assistants who say they are based in Ho Chi Minh City.
You brief, manage, and pay each freelancer yourself. That suits short tasks, but nobody covers the work if a freelancer stops replying.
12. Vietnam Outsource Team
Vietnam Outsource Team builds dedicated remote teams delivered from Ho Chi Minh City. Its management sits in Singapore.
Roles cover admin and back office, customer support, marketing, finance, and technology. Admin seats take on data work, scheduling, inbox management, and lead generation.
The firm prices each seat as one monthly fee with supervision included.
13. Leading Digital
Leading Digital is a digital marketing agency based in Ho Chi Minh City. Search engine optimization is its main service line.
Its remote specialists run SEO, paid search, and content campaigns. Treat this as an agency retainer rather than a dedicated assistant.
14. On Digitals
On Digitals is a full-service digital marketing agency in Ho Chi Minh City. It works with global brands entering the Vietnamese market.
Its remote staff cover SEO, paid media, video, and market research. This is campaign support, not general back-office help.
15. AJ Marketing
AJ Marketing is headquartered in Singapore and keeps an office in Hanoi. It runs influencer, social media, and media buying campaigns across ten Asian markets.
Its social media management service can take scheduling and community work off your team. It is a campaign agency rather than a staffing provider.
16. Emerhub
Emerhub helps foreign investors set up and run companies in Vietnam. Its services cover licensing, tax, payroll, and compliance.
It also recruits and employs staff for clients. Use it when a remote hire has to sit inside a compliant local structure.
17. DIGI-TEXX Vietnam
DIGI-TEXX is a German-invested BPO with its main site in Ho Chi Minh City and a second office in Can Tho. Its business support unit takes on administrative and operational tasks.
Listed services include technical helpdesk, tele verification, content verification, and customer support. The company says it processes work in more than 30 languages.
18. TDCX
TDCX is a Singapore-headquartered customer experience firm with delivery sites that include Vietnam. It supports technology and blue chip clients.
Its technical support teams run helpdesk and troubleshooting programs. Engagements are usually team sized rather than a single assistant.
19. Altius Link Vietnam
Altius Link Vietnam runs a head office in Hanoi and two operating centers in Ho Chi Minh City. It traded as Relia Vietnam until November 2023.
Back-office teams handle chat and email correspondence, document management, scheduling, and quotation work. It also offers Japanese, English, and Vietnamese translation.
20. MOBERI
MOBERI is a technology and outsourcing company based on 30-4 Street in Da Nang. It serves Japanese clients alongside Vietnamese ones.
Its BPO unit covers content moderation, data labeling, data processing, and document digitization. The same team also builds software and AI tools.
Frequently asked questions
How much does a virtual assistant in Vietnam cost?
Most providers quote a monthly seat fee rather than an hourly rate. That fee usually bundles salary, supervision, workspace, equipment, and employment costs. Ask for the fully loaded figure in writing. Check what a replacement costs if the person leaves.
Is Vietnam a good choice for virtual assistant work?
It is strong for data entry, annotation, design, technical support, and Japanese-language work. The pool of fluent English admin staff is smaller than in the Philippines. Test English on a live call before you commit, not on a written sample.
Should I hire a freelancer or use a VA company?
A freelancer is cheaper and faster to start for a one-off task. A company gives you cover for sick days, a manager to escalate to, and a contract that survives staff turnover. Ongoing work almost always belongs with a company.
How do I shortlist a VA provider in Vietnam?
Check whether the firm actually staffs your role. Many Vietnamese providers are marketing agencies or data specialists rather than admin staffing firms. Ask for two references doing similar work, then run a paid two-week trial.
What should I check before signing a contract?
Confirm the notice period, who owns the work product, and how your data is protected. Ask whether the provider holds an information security certification such as ISO/IEC 27001. Agree working hours in writing, since Vietnam sits at UTC+7.
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