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Top 10 BPO companies in Thailand

List of BPO companies in Thailand

  1. RMG
  2. Callvoice Communications
  3. PRTR
  4. MOCAP Limited
  5. Jenosize Digital Group
  6. Affinity Solution
  7. Chiang Mai Lanna Business Services (CLBS) Ltd.
  8. One to One Contacts
  9. Hy-Digital
  10. Power Plus

Affordable and skilled workforce

Outsourcing is all about saving costs in any facet of your business, and Thailand is the ideal place to look for employees at affordable costs.

The best part is that low employee costs do not equate to low-quality services, as Thailand is home to some of the most highly skilled and educated workers. According to Macrotrends, Thailand has a literacy rate of 94.1%

Strategic location

Thailand is one of the ASEAN countries, meaning it has access to several large and diverse markets. This is a perfect opportunity for foreign countries to invest in their services.

With its convenient transportation and fast-growing economic market, Thailand is the gateway for billions of consumers in Asia alone.

Consistent economic growth

Speaking of the economy, Thailand’s consistent efforts have decreased poverty from 60% to 7% in 30 years, thanks to free healthcare. A healthier country leads to a healthier and happier workforce, which results in a stable economy.

Why businesses should outsource to Thailand
Why businesses should outsource to Thailand

Ease of doing business

Thailand has been voted as #21 in the World Bank’s Ease of Doing Business index. This is attributed to their commitment to economic growth and regularly adapting to new market changes.

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Additionally, this country is a leader in resolving bankruptcy and protecting minority investors, which is ideal for foreign businesses. 

Top global outsourcing lists

Whether you’re a solopreneur, SME owner, or a corporate executive, we can help you find the most suitable outsourcing provider for your business.

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You may also check out our Top BPO Outsourcing lists per country here:

Top 10 BPO companies in Thailand

Thailand is home to several outsourcing companies that are sure to help your business reach new heights.

1. RMG

RMG is a company that specializes in telemarketing, digital marketing, lead generation, and customer data analysis.

Together with its team of skilled experts, it has developed loyalty marketing programs for several institutions, such as hospitals, insurance providers, and even entertainment businesses all over Southeast Asia.

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RMG’s commitment to helping its customers has driven its sales through the roof, with over 23 million databases at its disposal.

2. Callvoice Communications

Callvoice Communications is a lead provider in customer relationship management and contact center solutions.

With over 20 years in the telephony business, you can expect this outsourcing firm to deliver world-class results efficiently. Rest assured that all its agents are well-trained and are eager for success.

Callvoice Communications’ “grow with the customers” mentality has allowed its teams to pursue and exceed customer satisfaction. This is achieved by implementing the latest technology and responding to the market’s changing demands.

3. PRTR

If you need a reliable HR partner, look no further than PRTR. With over 500 professionals and 15,000 outsourced staff, it is Thailand’s HR outsourcing leader.

From recruitment to administrative tasks, PRTR’s people-first values have earned it the title “Your Partner In People.” Its integration of technology allowed its teams to do their job with just the touch of a button.

PRTR pride itself on its long-term knowledge and expertise in human resources management with the goal of being the No. 1 people solutions organization in ASEAN.

4. MOCAP Limited

Established in 2008, MOCAP Limited has successfully landed a spot in Thailand’s list of fast-growing contact center and market research outsourcing solutions.

Its commitment to its global clients allows it to deliver high-quality and sustainable services. MOCAP Limited is driven by two key factors: people and process. These help the firm to fully understand its client’s needs and identify gaps in its services.

5. Jenosize Digital Group

Jenosize is a digital innovation company with expertise in marketing and technology designed to help your business grow to new levels. It adheres to three solution pillars: 

  • Growth strategy
  • Integrated solutions
  • Innovation strategy

These strategies, coupled with the wide range of industries it caters to, allow it to implement best-in-class solutions to enterprises all over the world.

6. Affinity Solution

Affinity Solution is the go-to partner for business intelligence and customer relationship management. The company boasts efficient contact center solutions and streamlined operations that drive results quickly.

Not only that, but it provides thorough and extensive data-gathering and analytics solutions that help businesses gain insights from consumers. This process also includes market research and gap analysis so that your brand can rise above the competition.

7. Chiang Mai Lanna Business Services (CLBS) Ltd.

CLBS is an outsourcing company that serves small and medium-sized organizations and freelancers across Europe and Asia.

With its highly customized services and customer-centric software, it provide excellent service based on the real-time needs of its clients.

SLBS specializes in secretarial services, customer reception, and phone management but is always looking for new, innovative ways to improve its services. 

8. One to One Contacts

One to One Contacts is a top provider of good customer service and technical support solutions. With its 24/7 availability, this company’s staff work around the clock to deliver quality services whenever you need them.

One to One Contact’s main priority is to help your business establish strong customer relationships and create positive customer experiences. Its teams do this by providing a wide range of services, from telemarketing to turnkey solutions.

9. Hy-Digital

Every business needs good marketing, and Hy-Digital is the right partner for the job. This privately-owned outsourcing company is your ideal partner for all your digital marketing needs.

Its wide range of services includes social media management, web design and development, and even photo and video services. The results speak for themselves, with over 140 success stories from clients all around the world. 

Despite Hy-Digital’s small team, its members work hard and give the clients exactly what they need to announce their presence, whether online or offline. 

10. Power Plus

Another marketing powerhouse that can accelerate business growth with its top-tier services is Power Plus. With two decades of experience, Power Plus has built quite a reputation, working for high-tier clients like Starbucks and AMD.

Power Plus shares the same goals as your brand: 

Not only does Power Plus deliver on its promise, it executes quickly and tailors its solutions to your company’s needs.

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Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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