India has proven itself as a force to be reckoned with when it comes to the business process outsourcing (BPO)…

Coronavirus Business Recovery Action Plan UPDATE: Coronavirus (COVID-19) is forcing a lot of companies to review their traditional staffing, offshore,…

UPDATE: Coronavirus (COVID-19) is forcing a lot of companies to review their traditional staffing, offshore, and Work-From-Home (WFH) options.  Outsourcing…

Investors need all the help they can get to make the process of setting up a BPO company in the…

Human resources, or HR for short, is a staple component for any business. The key element that an HR department…

No matter what size, industry, or reach your future company may have, employee welfare and livelihood must always be among…

It takes courage and conviction to take your business down the outsourcing road. Outsourcing may include risks; which is why…

Often, the most intimidating part of running a business is staying on top of the numbers. A business of any…

In order to outsource effectively, it helps to be familiar with the different salary brackets that exist in the Philippines….

For many years now, the Philippines has been the preferred destination of many western countries for their outsourcing needs. The…

The Philippines has turned out to be one of the most sought out places to start and carry out BPO-based…

  A 60% boost in innovation productivity and $10 billion revenue from 400 new products – this was the benefit…

Customer service is one of the most important aspects of ‘after-sales’ customer retention. Word of mouth reviews and online forums…

Business process outsourcing is the buzz word across the globe. Many companies are looking at driving the financial growth and…