• 3,000 firms
  • Independent
  • Trusted
Save up to 70% on staff

Home » Guides » Comprehensive guide to outsourcing human resources

Comprehensive guide to outsourcing human resources

PDF Guide

Get the easy-read PDF version to your inbox now

Human resources, or HR for short, is a staple component for any business. The key element that an HR department engages is, of course, the human element, or the aspects of business operations that involve, among the following: managing personnel, overseeing payroll and taxes, keeping all employee records, monitoring compliance to national and federal labor laws, recruitment, and training and development opportunities, just to name a few.

Today’s business sector is definitely different from how it used to be before the turn of the millennium, what with the rise of cutting-edge and accessible technologies, the opening-up of new global trade hubs, and the evening-out of playing fields for big multinationals and small-to-medium enterprises (SMEs) alike. But one thing that remains unchanged is how anchored an institution’s successes (and failures) are in its employees.

A quote by renowned HR specialist Ken Robinson comes to mind: “Human resources are like natural resources; they’re often buried deep. You have to go looking for them, they’re not just lying around the surface. You have to create the circumstances where they show themselves.” We agree with Mr. Robinson in that finding the good people, persuading them to stay, and keeping up system that nurtures their true potential is the timeless formula for lasting success. But we also make the case for finding these hidden jewels— “diamonds in the rough” just waiting to shine through—in an innovative new business model. That model is outsourcing.

For those still new to the unique trends of business process outsourcing (BPO), contracting strangers offshore may be a source for the jitters. How can it be assured that professionals outside the company can handle complex tasks, such as processing classified information, updating employee service records and wages, and making sure that company policy is properly aligned with the law?

Two things are evident in the case of still-growing businesses. First, they may not have the numbers—and therefore the money and machinery—to operate large and fully equipped in-house HR departments like big business magnates. As such, allocating a lot of funds and manpower to a business process that is not profit-generating in the first place may cause severe bleeding. Second, they still do need the expertise, and a fully operational HR system outside of an in-house department will still work wonders—and that is the gap that outsourcing will help close.

Outsourcing can offer companies of all sizes myriad ways to fulfill business processes with high levels of performance, at high levels of value. This certainly applies to HR, as HR services are now as widely contracted offshore as customer service, finance and accounting, web development, and digital marketing.

Get 3 free quotes 2,300+ BPO SUPPLIERS

We also put our faith in the Philippine BPO sector, and we think it should be your starting point in scouting around for HR services. The country’s reputation for global standard delivery is one of the best out there, and they have a deep pool of talent for people rightly suited to this job. HR is also the perfect channel for Filipino values that we’d love to showcase to the world, and that we’re sure your business would benefit from: exceptional hospitality, adaptability, attention to detail, and family- and community-orientedness.

Thus, here’s our comprehensive guide to this topic. Our discussion comprises the benefits of outsourcing your company’s core HR functions; the HR services typically offered through the outsourcing model; an assessment of the typical cost of outsourcing HR to a Philippine BPO company; some tips on how to commission the right HR provider; and a stalwart case for choosing a Filipino contractor for the job.

We wish you a fruitful and productive journey into outsourcing, and we look forward to the stability and growth of your business and its people!

Get Inside Outsourcing

An insider's view on why remote and offshore staffing is radically changing the future of work.

Order now

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 3,900+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

“Excellent service for outsourcing advice and expertise for my business.”

Learn more
Banner Image
Get 3 Free Quotes Verified Outsourcing Suppliers
3,000 firms.Just 2 minutes to complete.
Learn more

Connect with over 3,000 outsourcing services providers.

Banner Image

Transform your business with skilled offshore talent.

  • 3,000 firms
  • Simple
  • Transparent
Banner Image