Investopedia defines accounting as a business process of recording, summarizing, analyzing, and reporting financial transactions. Companies, may it be already…

Customer satisfaction is a vital component of any field of business that there is. It provides marketers and business owners…

In just a span of a few days to weeks, most office dwellers moved out of their cubicles and into…

South Africa is one of the most promising outsourcing destinations for global clients today. Being an emerging nation in Africa,…

Staff recognition is one of the most important aspects of being an employer. Employees are what makes the company run,…

In the onslaught of the COVID-19 outbreak, chat apps have been one of the saving grace for people to stay…

The outsourcing industry has gradually changed over the years. It has adapted to the needs of its clients and the…

With the ever-growing number of Australian start-ups and small businesses, outsourcing has been more viable in recent years. Aside from…

Businesses around the world have been looking up to Asia as the home of leading offshoring destinations for decades now….

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW Global Business Process Outsourcing (BPO) provider TaskUs debuted on…

Cloud staffing has been advancing towards the mainstream business industry since the last decade. Remote work is promoted over different…

TaskUs, a Philippine-reared BPO debuted on the US Nasdaq last Friday, valuing the company at US$2.8bn. The Philippines’ first real…

It is safe to say that no one has ever been ready for the COVID-19 global pandemic. Especially with the…

On June 10, TaskUs went public with 13.2M worth of shares at NASDAQ. With its ticker being TASK, the outsourcing…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW The Philippine government has started the mass…

An efficient and productive recruitment process can benefit your company big time. It can also play a huge role in…

May outsourcing inquiry & traffic analysis Outsource Accelerator generated a record number of inbound outsourcing inquiries for May – increasing…

No matter what size your business is or what type of industry you belong to, your customers should always be…

As your business develops, performing the different tasks that are important to your company’s day-to-day operation can become increasingly expensive…

Although outsourcing, in general, brings in greater opportunities to businesses of all forms and sizes, other organizations still remain reluctant…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW The Philippine Business Process Outsourcing (BPO) industry…

Customer service is the quality of support and interaction that a business provides to its consumer before, during and after…

Ukraine is the second-largest country in Europe, next to Russia. It’s also the world’s next IT outsourcing destination second to…

In today’s market where similar companies are vying for the attention of consumers, it’s hard to be unique in a…

Businesses have their own ways of interacting with customers. But when it comes to your brand, how do you engage…

Outsourcing has been continually growing during the previous decades before becoming one of the most favorable corporate strategies worldwide. Because…

Outsourcing is the practice of hiring a third-party to perform some of the clients’ business functions. As businesses adapt to…

There has been an increased demand for virtual assistants, as businesses adapt their operations to a hybrid work setup due…

Many companies are still confused about the sales methods to use for their business. The battle between inbound and outbound…

Your staff is one of the most crucial parts of the success of your business. They do the majority of…