Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW Many Philippine outsourcing firms have spent the…

Remote work is more than just a trend. Per Global Workplace Analytics, work-at-home has increased by 173% since 2005. It…

Productivity plays a crucial role in the operation. It helps get tasks done to keep the business going. Improving workplace…

For businesses, freelancing has become a flexible way to create a distributed workforce. Most businesses who want to try outsourcing…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW The Philippines outsourcing industry has spent the…

Digital transformation has reshaped businesses and the Outsourcing and Shared Services (OSS) industry in the last decade. As we enter…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW In a week dominated by news of…

Offshoring is a well-known business practice that could play a vital role for your business in the long run. One…

Though still a subject for debate, tech companies and startups continue to outsource their innovation.  Whether to keep up with…

Ever since the significant shift in the global business trend, outsourcing has become a major player in the industry. Offering…

There are two highly important things to always remember to remain at the top of this competitive world of outsourcing….

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW The Philippines currently has one of the…

Data entry is one of the core operations of a business. Almost every aspect requires data entry for storage and…

The most essential part of achieving business growth and development is building a meaningful outsourcing partnership. While connections are easy…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW As concerns over the economic impact of…

Many businesses are still skeptical about the idea of employees working remotely. Like in business process outsourcing, they might have…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW The recent forecast by global advisory firm Oxford…

Businesses are often in a situation where demand for customer support goes beyond their usual working hours. This leads to…

The United States once again became the world’s top outsourcing market last year, according to the Information Services Group, overtaking Germany…

Effective communication keeps professional and personal relationships going. With proper communication, one gets to know another person’s feelings and thoughts….

People tend to look away when it comes to the issue of cheap labour in different countries. No matter how…

Welcome to Inside Outsourcing: The Outsourcing Week in Review THE WEEK IN REVIEW The news last week that New York…

Business failure does not happen overnight and there may be contributing factors that the owner was not able to notice…

Build-operate-transfer (BOT) function is something not uncommon in outsourcing and offshore staffing relationships.  It is something every client should be…

Technology has changed the way a business operates. It has changed the definition of entrepreneurship and opened the opportunity to…

Remote employment is becoming increasingly popular, there might still be a time when small businesses need a team they can…

Research shows that employees who are more engaged in company activities stay longer. This is one of the reasons gamification…

Offshoring has had a long history of ebb and flow. Practised in many countries all around the globe, it was…

Globally recognised as the ‘call center capital’, the Philippines continuously impress business people from all around the world. According to…

Not every business can afford to hire additional employees locally. SMEs and startups work on limited cash flow and need…