NICE Global is an immersive customer service business process outsourcing (BPO) company based in Montego Bay, Jamaica.

Focusing on providing a complete white-glove service to their customers can lower overhead costs, provide scalability, improve customer retention, and increase revenues. 

The company designs fully customized solutions and services for businesses and clients that improve performance and outcomes. Their staff will assist you in reaching the next level of success for your business.

The essential element of NICE Global business solutions is the people who provide the services.  At NICE Global, the staff members are treated like family. The focus is on providing a positive environment where staff thrive and provide the best customer service possible.  

Because of this commitment to happy staff, the customers benefit from a consistent and superior service. 

The main headquarters of NICE Global is located in Montego Bay, Jamaica. 

They also have an additional office location in Boca Raton, Florida, to help provide more localized services to businesses in the United States. 

NICE Global is an industry leader providing many services, such as: 

• BPO
• Customer Care
• Live Chat
• After Hours Help
• IVR
• Quality Assurance
• Speech Recognition
• Sales
• Account Management
• Reporting Management
• Contact Center
• Call Center
• Service Delivery Center
• OmniChannel
• Technical Support

NICE Global’s pricing 

NICE Global’s pricing depends on the service that is requested. As each client’s request is customized, you can find out more information about their services by visiting their website or giving them a call to see what they can do for you!

NICE Global prides itself as a people-first company that has allowed its culture to speak for itself, thus creating an extensive list of loyal customers. 

• NICE Global can cater to their client’s needs by customizing packages to provide complete customer service support. 
• NICE Global’s level of expertise and commitment to its clients is an attribute that sets them apart from other similar companies. 
• NICE Global has successfully implemented a culture that ensures its employees’ happiness and development which, in turn, creates a superior quality product for their clients while keeping costs low. 

This approach allows NICE Global to maintain a loyal and diverse client base.

Paul Herdsman (Co-Founder and COO) 

Paul Herdsman, a Jamaican entrepreneur, co-founded the Nearshore Inbound Call Experts International (NICE Global) firm in 2014, intending to assist businesses in retaining clients while lowering overhead expenses and increasing profits.

Vincent Salerno (Vice President of Operations)

Vincent Salerno has been the Vice President of Operations since 2014.

NICE Global is a BPO company that has many satisfied customers. Reviews are brief on their site and Google, but customers have left plenty of 5-star reviews and positive feedback. 

Comparing NICE Global to other offshore outsourcing companies in the area will give you a good idea of the firm’s abilities. However, the overall consensus on this BPO is positive. 

NICE Global’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.nice.com.jm

LinkedIn http://www.linkedin.com/company/nice-global

Facebook https://www.facebook.com/niceglobalmbj/

In addition, you may email them at [email protected] or call 1 876-620-1079.

https://www.crunchbase.com/organization/nice-global

BeetSoft is a dynamic, industry-focused IT consultancy and Business Process Outsourcing (BPO) services provider that has provided sustainable and high-quality IT outsourcing solutions to its international market since 2014. 

As an award-winning BPO firm, BeetSoft concentrates on providing industry-focused IT, design, and BPO solutions by “using a wide range of languages and platforms” to “hone the skills of professionals and assist companies in achieving success in their field of specialization. 

BeetSoft takes its industry-focused services seriously. The firm prides itself on its integrated state-of-the-art 3D design technology, augmented reality development, and artificial intelligence development, all of which are utilized by various industries with the help of BeetSoft experts. The company offers services in a variety of languages and supports multiple operating platforms.

In the last eight years of experience in the BPO industry, Beetsoft has expanded from its headquarters in Hanoi to include other offices in Vietnam and an office in Tokyo, Japan. Currently, the company has between 500 and 1000 employees, with 200 working at the office in Tokyo. Beetsoft’s last reported revenue was between 10 and 49 million dollars. 

Additionally, BeetSoft is the recipient of several accolades including the Top 50 + 10 Leading IT Companies in Vietnam Award, the prestigious Sao Khue Award given to members of the Vietnamese IT sector as well as the Ideathon Award at Hackathon, and the Spaceshare Startup Talent Award. BeetSoft has been recognized as an up-and-coming leader in IT and design.

BeetSoft is an innovative outsourcing provider, which offers the following services: 

• Software Development 
• App Development 
• Game Development 
• Web Development 
• Robotics
• Annotation
• Business Process Outsourcing 
• AR/VR/MR
• AI/IOT 
• IT Consultancy 
• IT Outsourcing 
• Private and Public Projects 

The company provides outsourcing services to a broad range of industries, including healthcare, financial services (banking and insurance), manufacturing, start-ups, 3D-design, e-commerce, app and game development, retail, and education industries, and more. 

BEET SOFT’s pricing 

BeetSoft’s exact pricing will depend on the client’s business needs and budget. The firm does promise high-end services at competitive rates, and the BeetSoft development team works out of Vietnam to keep costs lower than outsourcing providers working out of the US or the UK. 

Beetsoft is dedicated to its mission of using industry-focused solutions to design, develop, and consult your IT strategies. As noted on their official website, this mission includes: 

• Specializing in specific industries 
• Focusing on digital transformation  
• Exploiting emerging technologies 
• Transforming customer experiences 
• Enabling innovative capabilities 

In addition, Beetsoft has been recognized as one of the top software development companies in Vietnam for three consecutive years. 

Nguyen Minh Quynh (CEO) 

Nguyen Minh Quynh has been the CEO of BeetInovators, one-fourth of the corporate group that owns BeetSoft, since 2019. Quynh is a software expert and has been serving as the technical lead of BeetSoft since 2014 after receiving his bachelor’s in engineering.

BeetSoft is a specialized IT outsourcing and BPO solutions provider in Vietnam. While we don’t currently have any reviews for BeetSoft, we would suggest comparing the company to other small to midsize BPO and IT consultancy providers in Vietnam, as well as other firms in Japan and nearby countries.

BEET SOFT’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Website https://www.beetsoft.com.vn

LinkedIn http://www.linkedin.com/company/beetsoft-co

Facebook https://www.facebook.com/BeetSoft/

In addition, you may email them at [email protected] or call (+84) 24 3554 5190.

https://www.glassdoor.com/Overview/Working-at-BeetSoft-EI_IE4524694.11,19.htm

https://www.crunchbase.com/organization/beetsoft-co-ltd