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outsource2india

Overview

We are able to provide seamless support services because of our distinct mix of technology and industry experience which can best serve the needs of your customers. We are convinced, just as you are, that all your customers should have a good impression about your Company and ‘services’ offered through tangible touch points. Thus, your company needs services that will help develop strong bonds between the business and customers, making them feel appreciated and valued. Knowing that no two businesses are the same, we offer a wide variety of services to suit each business.

What outsource2india offers its clients

Make sure to take advantage of our offshore call center services that will allow you to provide customers with outstanding customer service 24/7. High information handling capacity & Multi-languages support is also provided which not only increases the customer satisfaction selflessly but also lowers the operational cost. We assure you for safe & trustworthy and expandable offshore services. We are ISO certified and comply with strict data protection legislation enabling a hassle-free outsourcing with us.

How outsource2india outshines the competition

Outsource2India is a premier provider of back office support services. With years of experience in the industry, we specialize in offering cost-effective, reliable, and high-quality back office solutions to businesses of all sizes. Our services include data entry, data processing, customer support, accounting, IT services, and more. Whether you need help with day-to-day tasks or require comprehensive business process outsourcing, Outsource2India has the expertise and infrastructure to support your business needs.

outsource2india company structure

Outsource2india (O2I) is a global corporation serving diverse industry sectors such as IT, Data Science, data entry, photo editing, call center,and mortgage with business process outsourcing services. O2I is committed to using technology to help businesses enhance efficiency, augment productivity, streamline processes, save time, increase bottom lines, and remove obstacles related to global distances. The company offers 14+ services to 18000+ international customers and is backed by a skilled and experienced workforce of 5000+ employees.

Sample highlight service offering of outsource2india

Improve customer communication standards with the help of our advanced call center services. We modernize the customer conversation space by introducing advanced, AI related technologies for outstanding efficiency. Our bespoke B2B solutions are strategically designed to enhance customer engagement, minimize turnaround time, and remarkably elevate satisfaction scores.

Headquarters

116 Village Blvd, Suite 200, Princeton, NJ 08540, 08540, Princeton, New Jersey

Public or Private

public

Seats or staff

10

Revenue

NA

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Others

Details

Executive

Outsource2india

Year Founded

02/02/2002

Countries of fulfillment
  • Philippines
  • United States
Sectors
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

6092978147

outsource2india.1999@gmail.com

https://www.outsource2india.com/

outsource2india news, podcast & articles

No news, podcast & articles available for this BPO

outsource2india videos & images

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  • Secure
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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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Alight

3.3/5 • Glassdoor rating

Overview

With an unwavering belief that a company’s success starts with its people, Alight Solutions is a leading cloud-based provider of integrated digital human capital and business solutions. Leveraging proprietary AI and data analytics, Alight optimizes business process as a service (BPaaS) to deliver superior outcomes for employees and employers across a comprehensive portfolio of services. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Alight’s 15,000 dedicated colleagues serve more than 30 million employees and family members. Learn how Alight helps organizations of all sizes, including over 70% of the Fortune 100 at alight.com.

Headquarters

-

Public or Private

public

Seats or staff

10000+

Revenue

$1 bil. - $5 bil.

Industries

-


Details

Executive

Stephan Scholl, Chief Executive Officer

Year Founded

2017

Countries of fulfillment

-

Sectors

-

Contact information

224-737-7000

public.relations@alight.com

https://www.alight.com


About Alight: Review and comparison

As a prominent business process outsourcing (BPO) company in Lincolnshire, Illinois, Alight Solutions services various industries with their technological solutions. The processes and procedures that they enact allow corporations to run more efficiently with fewer company resources expended.

As their company website states, the level of transformation that comes next for your business begins with the people you have employed. What Alight Solutions means by this is that they are there to complete the mundane, everyday tasks that are required. This transition allows for the company’s staff to focus on the high-performing necessities.

With over 15,000 employees, Alight Solutions services many large corporations. Of their clients, over 70% of them have a position on the Forbes 100 list.

Alight Outsourcing

With its large employee base, the firm can provide BPO services to 4,300 clients. These clients reside in over 100 countries spanning five continents. To best meet the needs of the businesses they serve, Alight Solutions has staff that speak over 25 different languages.

With the many honors that the firm has won for their work, including the Top 100 Company for Remote Workers and Solution Provider of the Year Award, Alight Solutions is here to stay the course with BPO and has the wherewithal to last a long time in the industry.

Alight’s BPO services and pricings

As a BPO provider, the firm offers many options for the companies they serve. The clients that they work alongside span many industries, allowing the firm to create appropriate processes and options to fit different sectors. Some of these services include:

  • Total Medical Health Benefits
  • Client Benefits Administration
  • Healthcare Process Navigation
  • Reimbursement Accounts
  • Dependent Eligibility & Compliance Management
  • Defined Retirement Contribution
  • Defined Retirement Benefit
  • Financial Wellbeing Management
  • Global Payroll Services
  • Corporate Payroll Services
  • Human Resources Services
  • Recruitment and Talent Services
  • Storage Cloud Advisory
  • Cloud Storage Deployment
  • Cloud Storage Optimization
  • Delivery of Employee Communications
  • Employee Guidance
  • Worklife Platform

Alight Solutions’ pricing

Due to the customized nature of Alight Solutions’ services for its clients, there are no pricing guidelines displayed on their company website. For you to get a clear idea of the service cost and a personalized quote, it is best to reach out to a sales representative through the company website.

How Alight outshines its competition

As a multiple award winner for the many services that they provide, the company puts in the effort to be at the top of their class in the BPO service sector. With the top talent that they retain and the relationships they hold with their clients, Alight Solutions stands above the rest with their optimal performance.

Key executives

Stephan Scholl (CEO)

Stephan Scholl has been with Alight Solutions since April 2020, serving in the role of CEO since his start with the company. Previously, he fulfilled the position of President at Infor.

Cathinka Wahlstrom (President and CCO)

Cathinka Wahlstrom started with Alight Solutions in 2021, fulfilling the role of President and Chief Communications Officer. Before starting at the company, she worked at Accenture for 27 years as a Senior Managing Director.

Alight reviews and comparisons

With many awards won, Alight Solutions has provided top-quality service to many of its clients. As a large BPO provider, they employ 15,000 staff members to serve their clients worldwide. The company does have a shorter employee retention period of three years compared to other BPO’s. However, they are also larger than most other companies that provide the same service.

Alight’s contact information

Alight’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at public.relations@alight.com or call 224-737-7000.

References

https://www.glassdoor.com/Overview/Working-at-Alight-Solutions-EI_IE1729719.11,27.htm

https://www.crunchbase.com/organization/alight-solutions

Alight news, podcast & articles

No news, podcast & articles available for this BPO

Alight videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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Synergy Contact Center

Overview

Synergy is an established 700 seat contact center based in South Africa, solving the challenges of culture-fit, affordability, and performance for a global market. Our culture-driven approach to innovation is reshaping the customer experience. With over 700 employees and still owner-managed, we provide big-business know-how and small business warmth.

What Synergy Contact Center offers its clients

Our shoulder-to-shoulder approach to planning, set-up, delivery, and compliance is a unique cultural immersion model – which we track and shape tactically from start to finish. Every brand is different and we work to embed your unique values and build brand affiliation within our teams from the outset. We provide best-of-breed tech, but it is our focus on bringing the human experience back to digital that sets us apart. We are customer-focused, nimble, and have the ability to scale quickly and compliantly.

How Synergy Contact Center outshines the competition

We send our team to the UK to immerse ourselves in your culture and customize the culture fit protocol scope for engagement. We “train the trainer” before roll-out.

Headquarters

-

Public or Private

private

Seats or staff

1-49

Revenue

$1 mil. - $5 mil.

Industries

-


Details

Executive

Derek Warner, Chief Executive Officer

Year Founded

2015

Countries of fulfillment

-

Sectors

-

Contact information

27 31 816 9396

jobs@synergycontactcentre.com

https://www.synergycontactcentre.com


About Synergy Contact Center: Review and comparison

Synergy Group Asia is a full-service Business Process Outsourcing (BPO) services and consulting agency that has provided sleek HR and payroll automation to increase efficiency and eliminate costly clerical errors since 2014.

Based in Pondok Jaya, Indonesia with more than 2000 clients and less than 1000 employees, this international firm understands efficiency. Synergy Group Asia promises to “reduce up to 90% of your payroll cost” with an extensive suite of services that covers all levels of HR and payroll operations.

Synergy Contact Center Outsourcing

Synergy Group Asia provides automation and centralization of data at all levels of HR and payroll services by partnering with the GreatDay HR and SunFish HR apps.

From the start of the hiring process through daily attendance tracking and shift scheduling, the firm organizes employee data so nothing gets lost in the system. Integration with GreatDay and SunFish allows managers to track employee data and tackle urgent requests from anywhere.

The firm’s payroll services streamline paycheck processing, vacation time, overtime, and benefits disbursal, ensuring accurate and consistent accounting. They also automatically update their tax and benefits calculations in accordance with changes to local laws, ensuring consistently accurate payments.

Synergy Contact Center’s BPO services and pricings

Synergy Group Asia is a modern HR and payroll outsourcing company that offers the following services:

  • Automated Scheduling
  • Employee Data Management
  • Attendance Tracking
  • Payroll Services
  • Local Tax and Benefits Calculation
  • Benefits Disbursement
  • Secure Electronic Payslips
  • Employee Recruitment

Synergy Group Asia’s pricing

Synergy Group Asia discusses pricing depending on client and region. Malaysia-specific subsidiary Synergy Outsourcing offers pricing at the following levels:

  • RM 35 per employee/month
  • RM 25 per employee/month for more than 21 total employees

Interested parties should contact the firm directly for pricing estimates.

How Synergy Contact Center outshines its competition

Synergy Group Asia reduces operational strain and saves clients time and money by removing the possibility for human error in payroll and HR processing. By optimizing clients’ businesses for productivity and accuracy, the firm allows clients to focus on their customers instead of operations.

The firm offers expertise in HR consultancy, particularly with HR issues in Asia, which makes them especially well-suited to helping their clients run their business efficiently.

Synergy Group Asia also demonstrates a dedication to data security through their use of Secure File Transfer Protocol (SFTP) and required passwords to protect clients’ information. This ensures sensitive employee information and payslips remain private.

Key executives

Benjamin Ho (Country Director)

Benjamin Ho is Synergy Group Asia’s Malaysia director and formerly served as the firm’s CPA. He has over 20 years of experience in management and the financial industry in Asia and the Pacific.

Synergy Contact Center reviews and comparisons

Synergy Group Asia is an outstanding HR and payroll automation company that simplifies and increases the efficiency of day-to-day operations. Given the lack of available reviews, we suggest comparing Synergy Group Asia’s services to those of other consulting groups working with large- and mid-size brands in Asia and the Pacific.

Synergy Contact Center’s contact information

Synergy Contact Center’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

Facebook N/A

In addition, you may email them at jobs@synergycontactcentre.com or call 27 31 816 9396.

References

https://www.glassdoor.com/Overview/Working-at-Synergy-South-Africa-EI_IE4513265.11,31.htm

 

Synergy Contact Center news, podcast & articles

No news, podcast & articles available for this BPO

Synergy Contact Center videos & images

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Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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