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outsource2india

Overview

We are able to provide seamless support services because of our distinct mix of technology and industry experience which can best serve the needs of your customers. We are convinced, just as you are, that all your customers should have a good impression about your Company and ‘services’ offered through tangible touch points. Thus, your company needs services that will help develop strong bonds between the business and customers, making them feel appreciated and valued. Knowing that no two businesses are the same, we offer a wide variety of services to suit each business.

What outsource2india offers its clients

Make sure to take advantage of our offshore call center services that will allow you to provide customers with outstanding customer service 24/7. High information handling capacity & Multi-languages support is also provided which not only increases the customer satisfaction selflessly but also lowers the operational cost. We assure you for safe & trustworthy and expandable offshore services. We are ISO certified and comply with strict data protection legislation enabling a hassle-free outsourcing with us.

How outsource2india outshines the competition

Outsource2India is a premier provider of back office support services. With years of experience in the industry, we specialize in offering cost-effective, reliable, and high-quality back office solutions to businesses of all sizes. Our services include data entry, data processing, customer support, accounting, IT services, and more. Whether you need help with day-to-day tasks or require comprehensive business process outsourcing, Outsource2India has the expertise and infrastructure to support your business needs.

outsource2india company structure

Outsource2india (O2I) is a global corporation serving diverse industry sectors such as IT, Data Science, data entry, photo editing, call center,and mortgage with business process outsourcing services. O2I is committed to using technology to help businesses enhance efficiency, augment productivity, streamline processes, save time, increase bottom lines, and remove obstacles related to global distances. The company offers 14+ services to 18000+ international customers and is backed by a skilled and experienced workforce of 5000+ employees.

Sample highlight service offering of outsource2india

Improve customer communication standards with the help of our advanced call center services. We modernize the customer conversation space by introducing advanced, AI related technologies for outstanding efficiency. Our bespoke B2B solutions are strategically designed to enhance customer engagement, minimize turnaround time, and remarkably elevate satisfaction scores.

Headquarters

116 Village Blvd, Suite 200, Princeton, NJ 08540, 08540, Princeton, New Jersey

Public or Private

public

Seats or staff

10

Revenue

NA

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Others

Details

Executive

Outsource2india

Year Founded

02/02/2002

Countries of fulfillment
  • Philippines
  • United States
Sectors
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

6092978147

outsource2india.1999@gmail.com

https://www.outsource2india.com/

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  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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vispan solutions pvt ltd

Overview

Headquarters

bhaktinagar, 360002, Rajkot, Gujarat

Public or Private

public

Seats or staff

45

Revenue

-

Industries
  • Advertising & PR
  • Business Consulting and Services
  • Digital Marketing
  • Ecommerce
  • IT Services and IT Consulting
  • Media Publishing
  • Recruiting Staffing
  • Software Tech/IT

Details

Executive

-

Year Founded

-

Countries of fulfillment
  • India
Sectors
  • Digital & Content Marketing
  • IT Services and IT Consulting
  • Outsourcing Consultancy
Contact information

09265205585

jyothi@vispansolutions.com

https://www.vispansolutions.com/

vispan solutions pvt ltd news, podcast & articles

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journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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NICE inContact

3.7/5 • Glassdoor rating

Overview

NICE inContact is the cloud contact center software leader, empowering organizations to provide exceptional customer experiences with the world’s #1 cloud customer experience platform, NICE inContact CXone™.

Headquarters

-

Public or Private

Public

Seats or staff

1,001-5,000

Revenue

$500 million to $1 billion (USD)

Industries

-


Details

Executive

Daniel Gumucio, Founder

Year Founded

1997

Countries of fulfillment

-

Sectors

-

Contact information

1-866-965-7227

info@niceinContact.com

https://www.niceincontact.com/


About NICE inContact: Review and comparison

NICE inContact is an outstanding customer experience service provider with headquarters in Utah in the USA. Since 1997, the company has gained a rich experience and continues building a white hat reputation in the business of customer satisfaction.

NICE inContact solves customer challenges amicably by combining their all-in-one CXone platform with an elite team of customer-empathetic experts and a robust partner ecosystem. NICE inContact takes pride in a powerful corporate philosophy that appreciates the significance of customer experience beyond transactions. 

Having grown substantially, NICE inContact has successfully extended its noble operations into Australia, the Philippines, and the United Kingdom. Being a global brand in customer experience and a leader in AI-powered contact center software, NICE inContact partners with over 25,000 organizations worldwide.

These include 85 Fortune 500 companies that seek to remodel and advance every customer interaction. The staff base stands between 1,001 to 5,000, and the company has a $273 million estimated annual revenue.

NICE inContact Outsourcing

NICE inContact appreciates brand building through customer loyalty and avails tools that have been tested and proven to transform customer experience into unbreakable bonds.

The company strongly believes that customer experience should be worth repeating, as embodied in “Put the experience first. Build relationships to last.” With NICE inContact, businesses expect no less than:

  • A smarter platform
  • Passionate people
  • Stronger relationships
  • Better solutions 
  • Brighter outcomes and;
  • Proven leadership

In terms of proven leadership, NICE inContact has won the hearts of businesses such as MoneyGram, Empire Today, and Goodwill Business Services. The award-winning BPO company happily enjoys recognition by third-party organizations for unmatched customer service and CCaaS (Contact Center as a Service) market. It also caters to assorted customer engagement channels, including email, social media, live web chat, and voice.

NICE inContact’s BPO services and pricings

Guided by a powerful corporate philosophy and by leveraging state-of-the-art technology, NICE inContact offers solutions in:

  • Customer experience
  • Cloud migration
  • Collections
  • Contact center management
  • Disaster recovery
  • Omnichannel customer engagement and;
  • Security and compliance

To meet its vision and objectives, NICE inContact offers products that are broadly categorized under:

  • Automation and AI
  • Customer analytics
  • Omnichannel routing
  • Workforce engagement

NICE inContact pricings

NICE CXone prices are generally flexible depending on client specifications and business needs, starting from $100 per feature per month.

How NICE inContact outshines its competition

NICE inContact focuses on superior customer satisfaction in all operations by leveraging top-notch technologies like the CXone model that are tailored to suit various customer needs. The company strives to offer solutions that resonate with its strong customer-centric approach.

The company also boasts the Open Cloud Foundation which helps small businesses and enterprises alike to lay foundations for innovation besides allowing for secure scaling and customizable operations.

Key executives

Paul Jarman (CEO)

Having been with the company since 1997, Paul Jarman is relentless in pushing the limits to grow the company and driving market leadership.

Jeff Canter (COO)

Jeff works as NICE inContact’s chief operations officer and demonstrates strong leadership besides offering incredible innovative solutions for customer satisfaction and business development.

NICE inContact reviews and comparisons

NICE inContact remains a benchmark in the business of customer experience and is comparable to other B2B customer experience giants in the US and Europe. Ken Landoline, the Principal Analyst at Omdia Customer Engagement says, “Among all companies evaluated, NICE CXone stood out for consistently high scores in all aspects of our overall assessment.”

NICE inContact’s contact information

NICE inContact’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at info@niceinContact.com or call 1-866-965-7227 .

References

https://www.glassdoor.com/Overview/Working-at-NICE-inContact-EI_IE22935.11,25.htm

https://www.crunchbase.com/organization/nice-incontact

NICE inContact news, podcast & articles

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Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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