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outsource2india

Overview

We are able to provide seamless support services because of our distinct mix of technology and industry experience which can best serve the needs of your customers. We are convinced, just as you are, that all your customers should have a good impression about your Company and ‘services’ offered through tangible touch points. Thus, your company needs services that will help develop strong bonds between the business and customers, making them feel appreciated and valued. Knowing that no two businesses are the same, we offer a wide variety of services to suit each business.

What outsource2india offers its clients

Make sure to take advantage of our offshore call center services that will allow you to provide customers with outstanding customer service 24/7. High information handling capacity & Multi-languages support is also provided which not only increases the customer satisfaction selflessly but also lowers the operational cost. We assure you for safe & trustworthy and expandable offshore services. We are ISO certified and comply with strict data protection legislation enabling a hassle-free outsourcing with us.

How outsource2india outshines the competition

Outsource2India is a premier provider of back office support services. With years of experience in the industry, we specialize in offering cost-effective, reliable, and high-quality back office solutions to businesses of all sizes. Our services include data entry, data processing, customer support, accounting, IT services, and more. Whether you need help with day-to-day tasks or require comprehensive business process outsourcing, Outsource2India has the expertise and infrastructure to support your business needs.

outsource2india company structure

Outsource2india (O2I) is a global corporation serving diverse industry sectors such as IT, Data Science, data entry, photo editing, call center,and mortgage with business process outsourcing services. O2I is committed to using technology to help businesses enhance efficiency, augment productivity, streamline processes, save time, increase bottom lines, and remove obstacles related to global distances. The company offers 14+ services to 18000+ international customers and is backed by a skilled and experienced workforce of 5000+ employees.

Sample highlight service offering of outsource2india

Improve customer communication standards with the help of our advanced call center services. We modernize the customer conversation space by introducing advanced, AI related technologies for outstanding efficiency. Our bespoke B2B solutions are strategically designed to enhance customer engagement, minimize turnaround time, and remarkably elevate satisfaction scores.

Headquarters

116 Village Blvd, Suite 200, Princeton, NJ 08540, 08540, Princeton, New Jersey

Public or Private

public

Seats or staff

10

Revenue

NA

Industries
  • BPO
  • BPO industry
  • Business Consulting and Services
  • Consumer Services
  • Others

Details

Executive

Outsource2india

Year Founded

02/02/2002

Countries of fulfillment
  • Philippines
  • United States
Sectors
  • Customer Service
  • Full service BPO
  • IT Services and IT Consulting
  • Outsourcing Consultancy
  • Software & Application Development
  • Specialized BPO Vertical
  • Telecommunications
Contact information

6092978147

outsource2india.1999@gmail.com

https://www.outsource2india.com/

outsource2india news, podcast & articles

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outsource2india videos & images

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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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GEM IT Solutions

Overview

GEM IT Solutions is the IT arm of GEM (Fiji) Ltd. which provides IT Hardware, Software, Consulting, Training and Implementation services.

What GEM IT Solutions offers its clients

IT Hardware, Software, Consulting, Training and Implementation services.

Headquarters

-

Public or Private

-

Seats or staff

-

Revenue

-

Industries

-


Details

Executive

-

Year Founded

-

Countries of fulfillment

-

Sectors

-

Contact information

-

-

-

GEM IT Solutions news, podcast & articles

No news, podcast & articles available for this BPO

GEM IT Solutions videos & images

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Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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1 Call Direct

3.4/5 • Glassdoor rating

Overview

Established in 1988 in London as Hotlines Telemarketing Ltd, the Glasgow branch (which was established in June 2000) rebranded as 1Call Direct in October 2003. We are a “Top of the League” acquisition / sales outsourcer that exceeds customer targets, reduces risk and drives exceptional return on investment for clients in many sectors.

Headquarters

-

Public or Private

private

Seats or staff

50-99

Revenue

$50 mil. - $100 mil.

Industries

-


Details

Executive

Paul Jones, Owner

Year Founded

1988

Countries of fulfillment

-

Sectors

-

Contact information

0141 574 6000

info@1calldirect.com

https://www.1calldirect.com


About 1 Call Direct: Review and comparison

1Call Direct offers an all-on-site hair and beauty salon, an art gym, and a cafeteria with its headquarters in Glasgow, United Kingdom. Since rebranding in 2003, the company has been offering services to help clients relax and feel pampered in the comfort of its facilities.

Their experienced and highly trained staff provide the best possible service. They also offer various treatments, such as facials, waxing, manicures, pedicures, and eyebrow tinting. Their art gym offers yoga classes and Pilates to help you stay fit. The cafeteria is great for grabbing a quick snack after gym or beauty sessions.

With more than 260 employees, 1Call Direct provides exceptional customer service experiences. Their well-trained staff is always willing to help and provide advice when needed. They’re also competitive, with a recent revenue of $53.3M.

1 Call Direct Outsourcing

The company’s main strength is its ongoing commitment to customer service. They continuously innovate their services and offer solutions to accommodate numerous customers’ needs.

1Call Direct’s strategic location in the United Kingdom enables them to quickly provide services to clients based in the UK. Their newest addition, the art gym, is becoming increasingly popular, and it’s a great way to stay fit and healthy.

1 Call Direct’s BPO services and pricings

The friendly staff at 1Call Direct provides various services, including the following:

  • Hairdressing services
  • Hair coloring
  • Perming
  • Styling
  • Waxing
  • Nail polishing
  • Tinting
  • Facials
  • Massage and aromatherapy
  • Affordable parking
  • Breakfast
  • Lunch
  • Snacks
  • Different workouts at the gym

The friendly and dedicated team at 1Call Direct is ready to offer you the best possible service.

Pricing

Prices vary depending on your required services, and packages are available when you book multiple treatments. 1Call Direct also has discounts from time to time.

You can also park your car at Cambridge Street near 1Call Direct for a discounted price of £7, which is lower than the standard parking rates.

How 1 Call Direct outshines its competition

1Call Direct uses various strategies to outshine its competitors. For example, the company offers all the facilities on-site. Other techniques include the following:

  • Consistent customer service from the initial conversation to post-treatment follow-ups.
  • The staff at 1Call Direct are well-trained to offer the best possible service
  • Unique Wage Pay System that makes it easier for customers to access services.

The competitive firm also makes it easier for customers who want to go out after a busy day at work.

Key executives

Jones Paul Stefan (Director) 

Jones Paul has been the company’s director since his appointment on 20th October 2003. With more than 17 years of experience, Jones understands the operational dynamics of the company and customers’ needs. 

Anisha Rahman (Campaign manager)

Anisha specializes in marketing, campaigns, and customer service strategies. Her expertise and leadership have resulted in the success of multiple campaigns for 1Call Direct.

1 Call Direct reviews and comparisons

Established in 2003, 1Call Direct has been offering services to customers for over 17 years. The company has maintained its commitment to providing quality customer service and staying up-to-date with the latest trends and styles.

On Glassdoor, the company has a 3.7-star rating, and 50% of the staff recommend working in the firm. The reviews indicate the company’s competence and commitment to customer service.

1 Call Direct’s contact information

1 Call Direct’s main headquarters is located in:

N/A

Further, you may virtually reach out the company through the following contact information:

In addition, you may email them at info@1calldirect.com or call 0141 574 6000.

1 Call Direct news, podcast & articles

No news, podcast & articles available for this BPO

1 Call Direct videos & images

No videos & images available for this BPO

Start your
journey today

  • Independent
  • Secure
  • Transparent

About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 450+ podcast episodes, and a comprehensive directory with 4,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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