$10 mil. - $25 mil.
Amanda A., Business Development Executive
About AMBS CALL CENTER: Review and comparison
Ambs Call Center is a family-owned telephone answering service. The company has call centers in Grand Rapids, Michigan; Jackson, Michigan; and Tampa, Florida. The company’s headquarters has been in Jackson, Michigan, since the company began in 1932.
Despite having three call center locations, Ambs Call Center works with companies all over the United States and Canada. They provide HIPAA medical answering services, help desk solutions, property management after-hours emergency service, and appointment scheduling services, as well as other customized answering services.
With over eight decades of experience, Ambs Call Center has 50 to 200 employees in Michigan and Florida. The company last reported revenue of $19 million.
AMBS CALL CENTER Outsourcing
The company takes pride in being family-owned and providing call center services to companies all over the United States. Ambs Call Center has received several awards, including eleven Awards of Excellence from ATSI, ten years of Awards of Excellence from CAM-X, and Top Virtual Receptionist Awards from Clutch.
Ambs Call Center is HIPAA compliant, so the call center provides several medical phone services. They help with patient pre-registering, physician referrals, remote switchboard outsourcing, and medical answer services.
AMBS CALL CENTER’s BPO services and pricings
Ambs Call Center is a dynamic outsourcing provider that offers the following services:
- Automated Messaging
- On-Call Schedule
- myAmbs Client Web Portal
- Property Management After Hours Services
- Manufacturers Call Services
- Veterinarian After Hours Services
- Healthcare Services
- Seminar and Class Registration
- Remote Switchboard
- Hospice Remote Services
- Virtual Receptionist
- Employee Call Off Hotline
- Call Center Lead Capture
- Event Registration
- Propane Answering Service
- Disaster Recovery
The call center services several industries, including healthcare, veterinarians, manufacturers, professionals, call centers, service, and contractors.
Ambs Call Center’s pricing
Ambs Call Center pricing is based on the time needs of each customer. Monthly packages begin at 250 minutes for $275. Businesses that need more than 2500 minutes per month can contact the company for a personalized plan. All prices are based on the time the employees spend on the phone for that company.
How AMBS CALL CENTER outshines its competition
Ambs Call Center outshines the competition by being a family-owned, award-winning company. They
- Provide continual training for their employees;
- Implement best practices to serve their customers;
- Listen to their customers and attend to their goals;
- Work with customers to train them on their apps and programs;
Aaron Boatin (President)
Aaron Boatin has been Ambs Call Center’s president since 1994. He graduated from Michigan State University with a degree in Marketing. In 2008, he won the Don Berry Award from the Startel National Users Group. He is currently on the Board of Trustees at Henry Ford Allegiance Health. He’s been on the board since 2010.
Ryan Ambs (Controller)
Ryan Ambs has been the controller at Ambs Call Center since 2011. He graduated from the Haworth School of Business at Western Michigan University in 2003.
AMBS CALL CENTER reviews and comparisons
Ambs Call Center is a family-owned call center and BPS solutions provider in the United States and Canada. According to Glassdoor, employees enjoy working at this company.
AMBS CALL CENTER’s contact information
AMBS CALL CENTER’s main headquarters is located in:
Further, you may virtually reach out the company through the following contact information:
In addition, you may email them at [email protected] or call 800-968-1181.