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GWS Teams

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Using proven office replication honed over a decade, Global Workforce Solutions enterprise-grade solutions are faster, more transparent, and more cost-effective than traditional outsourcing services. Our customers use these solutions to asset their current team, increase customer support hours or offer an entirely new service to their customers, new audiences, and drive new revenue.

What GWS Teams offers its clients

We created unique integrated services nurtured by our culture, values, and a high sense of commitment and responsibility with our clients. We recognize that success comes through the understanding of our customer’s industry and putting ourselves in their shoes.

We are a U.S.-based company with Colombian roots specialized in providing comprehensive outsourcing services to our clients, supported by efficient and an elite group of professionals with tremendous skills supported by innovative communications technology systems, competent and experienced professionals, and standardized processes that allow the operational continuity of our clients and overall satisfaction. We are driven by our core values and dedicated to providing results to our customers enhancing their productivity, performance, and growth.

How GWS Teams outshines the competition

Our service offering includes back-office support, customer service, tech development and tech projects, sales and lead generation, marketing, and more. With our years of experience and our outstanding team of qualified professionals, we lower operational costs, increase productivity and drive business growth.

GWS Teams company structure

GWS stands for Global Workforce Solutions and is a provider of satellite office solutions for businesses. Our mission is to build provide seamless solutions for American based companies for a world without economic borders.

Our solutions are faster, more transparent and more cost effective—solving inefficiencies that have long defined the status quo. And together with partners and the larger developer community, we identify use cases where satellite offices increase efficiency and let companies focus on their core operation.


3010 Shady Oak Lane, 53593, Verona , WI

Public or Private


Seats or staff




  • Food & Beverage
  • Healthcare
  • Hospitality
  • Manufacturing
  • Transportation
  • Travel


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Year Founded


Countries of fulfillment
  • Colombia
  • El Salvador
  • Guatemala
  • Customer Service
  • Full service BPO
  • Output-based
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About OA

Outsource Accelerator is the trusted source of independent information, advisory and expert implementation of Business Process Outsourcing (BPO).

The #1 outsourcing authority

Outsource Accelerator offers the world’s leading aggregator marketplace for outsourcing. It specifically provides the conduit between world-leading outsourcing suppliers and the businesses – clients – across the globe.

The Outsource Accelerator website has over 5,000 articles, 350+ podcast episodes, and a comprehensive directory with 3,000+ BPO companies… all designed to make it easier for clients to learn about – and engage with – outsourcing.

About Derek Gallimore

Derek Gallimore has been in business for 20 years, outsourcing for over eight years, and has been living in Manila (the heart of global outsourcing) since 2014. Derek is the founder and CEO of Outsource Accelerator, and is regarded as a leading expert on all things outsourcing.

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