The Philippines Business Process Outsourcing (BPO) industry has always been a top contributor to the Philippine economy. More so, it also constitutes a huge portion of the entire working-class population all over the country.
As for the Filipinos, the outsourcing sector offers a wide range of options in terms of career opportunities. What’s more is that this industry is also open for undergraduates, high school graduates, and inexperienced individuals.
The BPO industry is also among the highest-paying jobs in the market, which makes it very appealing for the entire working class.
Other than the unique skill sets of the Filipinos, there are also many reasons why it’s the chosen outsourcing destination for businesses.
10 reasons to outsource to the Philippines
So, why do companies offshore in the Philippines? We have already established that other countries can accommodate your Business Process Outsourcing needs. So, why outsource in the Philippines?
1. The Philippines is an english-speaking country
Schools In the Philippines use English as a medium of instruction. Teachers and students commonly converse in English during discussions. Books and other educational materials are also presented in English.
The English language is deeply embedded in the Filipino culture. Regardless of educational attainment, Filipinos are, more often than not familiar with basic conversational English.
This makes Filipinos seem like natural English speakers. When you listen to them speaking comfortably, rapport is easily established. Good command of the English language makes the process of outsourcing easier.
2. Labor costs are lesser than in most western countries
Labor costs are one of the most attractive reasons why companies choose to outsource to the Philippines. The basic wage of Filipinos is lesser than their western counterparts. It’s even lesser than other Asian countries, given that the Philippines is able to provide more qualified employees.
Labor costs are also one of the most significant expenses of your business. Cutting it down can help your company retain a chunk of its income.
When you outsource to the Philippines, you can save on labor costs without sacrificing the quality of your products and services.
3. You can hire flexible, skilled, and world-class employees
Filipinos, by nature, are very resourceful and creative. The adaptability that they display in various tasks and responsibilities save a lot of time in unnecessary supervision.
Filipinos are hospitable by culture. When you give your demands, Filipinos will make a way to accommodate them. The same goes for work; they will do their best with their work to please you.
4. Filipinos ensure high-quality and excellent services
Since the Philippines maintains a western standard level of education, talents are world-class. The quality of their work is accepted on a global scale.
This explains why companies outsource manufacturing in the country as well. The country’s industrial talent pool has a comprehensive list of services offered. It ranges from fabricating components to selling the finished products.
The manufacturing industry accounts for nearly 24 percent of the Philippines’ GDP. With this, it’s safe to say that the country is more than qualified to cater to manufacturing companies.
There are tons of products of outsourcing manufacturing companies in the country. To name a few: furniture and fixtures, fabricated metal products, rubber and plastic products, textiles, beverages, leather products, and non-metallic mineral products.
The Filipino people have a culture of pleasing others. This comes in handy when you hire them professionally since they naturally strive to accommodate their employer’s needs and wants.
5. Filipinos can adjust to any time zone and working schedule
Filipinos can quickly adjust to any time zone that you require. You just have to set your expectations with the working schedule that you prefer. Again, the hospitable nature of Filipinos come in as willing to accommodate your requests.
6. You can focus on handling the core competencies of your business
Outsourcing provides an environment of delegation. You give other people tasks and responsibilities that your business cannot or no longer perform effectively. This can save you the job of having to spend time on other small matters which can already be done by others.
Filipinos are very dedicated, hardworking, resourceful, and need only minimal supervision. When given their tasks, they can ask for help and questions only when it’s necessary.
7. You can assure that you are paying the best salary rates
When you are the employer, best salary rates mean that you can maximize your profit at minimal cost. In the Philippines, you can hire professionals with a more reasonable daily wage rate.
8. Government support
The Philippine government is very supportive of outsourcing and offshoring businesses. The country is producing more professional than the available local jobs available.
Since western countries can afford to pay more than the basic pay rate, graduates are eager to seek employment in the BPO industry. Offshoring companies can also hire hundreds and thousands of employees.
9. Ability to multi-task efficiently
The daily operations of a business can be overwhelming. When you are simultaneously bombarded with different concerns throughout the day, it may prove to be too much for you.
When foreign companies outsource to the Philippines, the different time zones become an advantage. Things get done while you are asleep. You will not be forced to go overtime to deal with everything all at once, all in one day.
10. Infrastructure development
Local Government Units (LGU’s) and private property owners acknowledge the demand for BPO infrastructures. Both are converting or building facilities to accommodate outsourcing businesses.
Companies that need outsourcing won’t encounter problems in finding venues for their offshore operations. Most of the structures are built in strategic locations that would not cause any difficulties to offshore employees.
Are you ready to start outsourcing in the Philippines?
Throughout the years, the Philippines has continuously lived up to its title as one of the top outsourcing destinations across the globe. The Filipinos are globally recognized not just in terms of the outsourcing field but also in other professions and industries.
To help you with your outsourcing needs, we have compiled a list of the top 40 BPO companies in the Philippines.