Top 50 healthcare outsourcing companies worldwide

List of the top healthcare outsourcing companies worldwide

1. Accenture
2. Cognizant
3. Calibrated Healthcare
4. Fusion CX
5. Firstsource
6. Magellan Solutions
7. Acquire Intelligence
8. Genpact
9. Octopus Tech Solutions
10. Concentrix
11. TTEC
12. Wipro
13. Infosys
14. HCLTech
15. Capgemini
16. Startek
17. Peak Outsourcing
18. Intouch CX
19. Sutherland Global Services
20. TaskUs
21. ADEC Healthcare
22. EXL Service
23. NTT DATA
24. Alorica
25. MedBillsExperts
26. Pactera
27. Intellias
28. MD Synergy
29. Digital Minds BPO
30. Mediscribes
31. Callbox
32. Transcom
33. MicroSourcing
34. Access Healthcare
35. Omega Healthcare
36. Faltworld Solutions
37. Invensis
38. Vector Outsourcing Solutions
39. iMerit
40. McKesson
41. Sagility Health
42. Vee Technologies
43. MCI
44. Xpedient Medical
45. Afrihealth
46. Telus International
47. Universal Medica
48. CmonDoc
49. Outsourced
50. Helpware

Outsourcing has become a practical way for healthcare organizations to deliver better service, manage rising costs, and stay competitive.

Markets and Markets reporte

• Labor shortages. The World Health Organization estimates that by 2030, there will be a shortage of over 11 million healthcare workers globally.
• Regulatory complexity. Companies need experts who can navigate HIPAA, GDPR, and other data security mandates without slowing down operations.
• Cost pressures. Hospitals face thin margins. Outsourcing can cut costs by up to 70%.

Top global outsourcing lists

Outsource Accelerator is the world’s leading outsourcing marketplace and advisory. We list over 4,400 BPO firms located all over the world in our comprehensive directory, where we provide detailed information, price guides, and reviews.

Whether you’re a solopreneur, SME owner, or a corporate executive, we can help you find the most suitable outsourcing provider for your business.

d that the global healthcare BPO market reached nearly USD 400 billion in 2024, leading more companies to see the value in it.

With the right partner, it lets healthcare institutions concentrate on what they’re good at, without getting sidetracked. And with healthcare getting more and more complex, that focus is key.

In this article, we’ll walk you through the 50 top healthcare outsourcing companies worldwide and share insights to help you make a confident choice.

An overview of the healthcare outsourcing industry

Healthcare outsourcing is no longer just about medical billing. Today, it covers everything from IT support and patient engagement to clinical research and telehealth services.

The need for delegating healthcare work has intensified post-pandemic, driven by the rise of digital health, telemedicine, and increasing patient expectations.

This shows it’s now a wide-ranging strategy for hospitals, clinics, and other relevant entities looking to work smarter and keep up with new healthcare trends while delivering better care.

Why healthcare outsourcing is booming

Here are several forces behind the surge, specifically:

• Digital transformation. Automation and AI make remote healthcare services more reliable.

Explore our outsourcing directory now. You may also check out our Top Healthcare Outsourcing lists per country here:

• Top 25 healthcare outsourcing companies in the Philippines
• Top 20 healthcare outsourcing companies in India
• Top 20 healthcare outsourcing companies in France
• Top 20 healthcare outsourcing companies in South Africa
• Top 20 healthcare outsourcing companies in the United States

Benefits of outsourcing healthcare work

Understanding the benefits of outsourcing is key to better, more competitive healthcare:

• Enhance patient satisfaction. More efficient administrative operations mean shorter wait times and faster billing cycles.
• Cut operational costs. Healthcare providers can save on labor, operational, and technological expenses.
• Scale rapidly. Healthcare needs shift constantly, and outsourcing lets businesses scale support services without too much hassle.
• Improve compliance and security. Specialized partners bring expertise in handling sensitive medical data, reducing legal risks.
• Focus on core services. Doctors, nurses, and other health professionals can spend more time taking care of and treating patients.

50 top healthcare outsourcing companies worldwide

Let’s break down the top healthcare outsourcing companies worldwide:

1. Accenture

Accenture helps healthcare companies with digital transformation, revenue cycle management (RCM), and patient experience strategies. They work with some of the largest global healthcare companies, including the Everest Group.

Their focus on using AI and analytics makes operations smoother and more patient-centered. Accenture has a strong reputation for delivering measurable improvements in healthcare efficiency.

2. Cognizant

Cognizant delivers BPO services like claims processing, virtual health support, and IT management for healthcare providers. Their expertise lies in combining deep healthcare knowledge with cutting-edge technology.

Cognizant is a strong choice for organizations looking to modernize quickly.

3. Calibrated Healthcare

Calibrated Healthcare is the go-to provider for medical management, coding, and population health management. They offer tailored solutions that are ideal for mid-sized healthcare providers.

Their services cater to health plans, various types of health systems, and at-risk medical groups. Clients value them for their reliability and accuracy in handling complex and industry-relevant tasks.

4. Fusion CX

Fusion CX focuses on patient support and also does claims management and insurance verification. They operate in 15 countries and provide 24/7 multilingual support. Their flexibility makes them a good fit for healthcare providers of all sizes.

5. Firstsource

Firstsource manages revenue cycle and office work for hospitals and health systems. They’ve handled over 200 million patient interactions as of 2025.

Their data-driven methods foster patient satisfaction and better financial outcomes. Firstsource is a trusted partner for many U.S. hospitals and insurance companies.

6. Magellan Solutions

Magellan Solutions is a BPO provider that can also cater to the health sector. Based in the Philippines, they combine affordability with strong English proficiency.

They are fully HIPAA-compliant and have almost 20 years of experience in the healthcare industry. Clients appreciate their high accuracy rates and personalized service.

7. Acquire Intelligence

Denial management, verification, data entry, and billing services are among Acquire Intelligence’s (formerly Acquire BPO) offerings in the industry. They have operations in the UK, the Philippines, and the US.

Their strength lies in providing culturally aligned support teams quickly. Acquire is a good choice for healthcare providers looking to scale up without compromising quality.

8. Genpact

Genpact provides data and analytics services that cover healthcare, medtech, and life sciences. They use artificial intelligence to streamline healthcare operations and decision-making.

Genpact has solutions that help speed drug and health devices to market and boost patient outcomes. Their focus on data-driven improvements helps organisations get measurable results.

9. Octopus Tech Solutions

Octopus Tech was founded in 2011 in India mainly as a call center outsourcing company.

However, they also offer a slew of healthcare BPO services, including appointment scheduling, telemedicine, claims processing, and medical coding.

10. Concentrix

Concentrix provides solutions for payers, providers, the pharmaceutical industry, and the medtech field.

Their capabilities and expertise in analytics help them better understand and improve the patient experience. Their reputation for innovation makes them stand out in a crowded field.

11. TTEC

TTEC concentrates on giving healthcare brands and their clients top-tier experiences. They are based in the US and have strict compliance protocols for patient data.

TTEC’s blend of AI and human support helps providers build stronger patient relationships. Their omnichannel approach also improves accessibility for patients.

12. Wipro

Wipro offers a full range of healthcare outsourcing services, from RCM to Medicaid and Medicare handling. Their acquisition of HealthPlan Services expanded their expertise in insurance markets. Wipro is a great fit for systems looking for a tech-savvy partner.

13. Infosys

Infosys provides IT consulting for clients in the healthcare industry. They use advanced analytics to help healthcare providers make better decisions. Their focus on innovation drives better efficiency and patient outcomes.

14. HCLTech

HCLTech supports payers and providers as well as the medtech and biopharma sectors. Their platforms adhere to HIPAA regulations and are designed to handle large amounts of patient data.

They focus on building strong, scalable systems that can adapt to industry changes. HCLTech is especially strong in data security and regulatory compliance.

15. Capgemini

Capgemini delivers specialized services in insurance, health and social care, and life sciences. They offer custom solutions for both payers and providers.

Their people-first culture improves patient engagement services. Capgemini is well known for delivering consistent quality across global projects.

16. Startek

Startek handles patient support with their 38,000+ voice and non-voice associates.. They operate across 12 countries and offer multilingual support.

Their teams focus on building strong patient relationships through personalized service. Startek is a good partner for providers looking to improve patient satisfaction.

17. Peak Outsourcing

Peak Outsourcing is backed by 30 years of outsourcing experience through its leadership team. For its healthcare services, the company aims to provide tailored operations support to improve patient care.

Some of Peak Outsourcing’s offerings include medical billing, insurance verification, record retrieval, appointment scheduling, and compliance excellence.

18. Intouch CX

Intouch CX offers communication, back-office, and technical troubleshooting services for the health and wellness sector. They have a network of delivery centers across 12 countries.

Their flexible staffing models help healthcare clients manage seasonal or sudden demand. Intouch CX puts a strong emphasis on delivering consistent patient experiences.

19. Sutherland Global Services

Sutherland Global delivers human-centric services to payers, providers, and ISVs. They serve major insurers and hospital networks globally.

Sutherland is known for innovative service delivery, with a hand in helping make an award-winning app that enhances patient experiences at a children’s hospital.

20. TaskUs

TaskUs supports patients, healthcare members, payors, and providers. They invest heavily in employee well-being, which translates into better patient service. They are a smart choice for startups and disruptors in the healthcare space.

21. ADEC Healthcare

ADEC Healthcare, part of ADEC Innovations, works with providers and payers to solve their challenges in providing good care and managing operations.

Their team of nurses and healthcare experts offers customized solutions like managing utilization, healthcare coding, handling denials, billing, and payer services. They also provide extra support, such as checking benefits, scheduling, and telemedicine assistance.

22. EXL Service

EXL Service helps with clinical data management, utilization review, and analytics. They support over 30 hospitals, IDNs, PMBs, and healthcare clients worldwide.

Their strength lies in blending business process solutions with AI and predictive modelling. EXL is known for helping providers and payers make smarter, data-driven decisions.

24. NTT DATA

NTT DATA serves the health, insurance, life sciences, and pharma sectors with its digital and IT solutions. The firm improves industry-related workflows with AI and automation. They have a strong track record of helping health organizations achieve digital transformation.

24. Alorica

Alorica offers RCM, patient support, and healthcare collections services. They have clinical contact centers operating 24/7/365.

Alorica’s healthcare clients stay partners with them for an average of 12 years. Their flexible delivery models make them a favourite among both small and large providers.

25. MedBillsExperts

Aside from billing, MedBillsExperts specializes in coding, credentialing, AR recovery, practice management, and auditing. They serve medical practices, hospitals, and urgent care centers, mainly in the United States.

26. Pactera

Pactera is a China-based tech-driven provider that has worked with the world’s top healthcare brands. Its broad pool of solutions includes software development, flexible system integration, and various digital services.

27. Intellias

Intellias provides custom healthcare software development, patient management platforms, and telehealth solutions. The company operates in Europe, the Middle East, the Americas, and Asia.

Intellias works heavily with digital health startups and large healthcare systems. Their focus on innovation and scalability makes them stand out.

28. MD Synergy

MD Synergy provides electronic health record (EHR) services, billing support, and health IT consulting. They target small to mid-sized medical groups in the United States.

MD Synergy’s systems are designed to be user-friendly and improve practice efficiency. They are especially popular among independent physician networks.

29. Digital Minds BPO

Digital Minds BPO can help you with a wide range of health industry-related services such as medical coding, billing, claims processing, and even patient outreach. Like many others in this list, they are HIPAA-compliant and boast state-of-the-art facilities that are available 24/7.

30. Mediscribes

Mediscribes offers medical transcription, document management, and field-relevant IT solutions. They serve hospitals and clinics across the United States. Their services are designed to improve clinical documentation accuracy and turnaround time.

31. Callbox

Callbox delivers lead generation, marketing, and B2B services to healthcare technology companies, medical suppliers, and private practices.

Their multichannel outreach strategy helps clients expand patient or client acquisition. Callbox is known for its tailored approach to complex healthcare sales cycles.

32. Transcom

Transcom helps medical providers using analytics, omnichannel support, and compliance solutions. Based in Sweden, they operate 90 contact centers globally.

Their healthcare solutions focus on improving patient satisfaction and operational efficiency. Transcom is trusted by several leading European healthcare brands.

33. MicroSourcing

MicroSourcing offers health information management outsourcing services. Based in the Philippines, they support clients mainly in North America and Australia.

MicroSourcing is valued for its flexible staffing and strong English-speaking workforce. They help enterprises scale quickly while keeping costs manageable.

34. Access Healthcare

Access Healthcare mainly specializes in revenue cycle management. But the company can also perform BPO services for health plans, IT services, and finance and accounting assistance.

Access Healthcare uses robotic process automation to speed up billing and claims processing. Their platforms help providers improve cash flow and reduce denials.

35. Omega Healthcare

Omega Healthcare offers a wide array of provider and patient-related solutions. They use a mix of human expertise and automation to improve financial outcomes. Their HIPAA-compliant services are trusted by many leading healthcare systems.

36. Flatworld Solutions

Flatworld Solutions also has a broad range of back-office services that supports the health sector. They serve clients globally from delivery centers in India and the Philippines.

Flatworld focuses on affordability without compromising quality or compliance. Their flexible engagement models are ideal for growing practices.

37. Invensis

Invensis has been managing non-core healthcare work with its clients for over 25 years. They help healthcare companies achieve faster reimbursements and improved operational efficiency. Their focus on customer satisfaction sets them apart.

38. Vector Outsourcing Solutions

Based in Ortigas, Pasig in the Philippines, Vector Outsourcing assists healthcare facilities in the United States.

Their services include revenue cycle management (RCM), medical billing, and the credentialing of hospitals and insurance providers. Additionally, they offer IT professionals and software development services.

39. iMerit

iMerit specializes in medical data annotation, AI model training, and healthcare image processing. Their work supports healthcare companies building AI-driven diagnostic tools.

iMerit’s services are trusted by top health tech startups and research institutions. Their focus on quality and ethical AI practices makes them a leader in the space.

40. McKesson

McKesson is a healthcare giant that provides supply chain management, technology services, and outsourcing solutions. They serve hospitals, clinics, and pharmacies across North America.

McKesson helps streamline clinical workflows and improve operational efficiency. Their strong logistics network also supports vaccine and pharmaceutical distribution.

41. Sagility Health

Sagility Health offers claims management, clinical support, and patient engagement services. They serve some of the largest payers and providers in the US. Sagility uses analytics and automation to improve care delivery and financial outcomes.

42. Vee Technologies

Vee Technologies does RCM, health information management, and analytics. Their focus on clinical accuracy and financial performance is a major draw for clients.

43. MCI

MCI offers multichannel healthcare call center support along with billing and appointment scheduling. They operate out of the US. and the Philippines.

MCI is known for flexible service models that suit clinics, urgent care centers, and hospitals. Their HIPAA-compliant solutions help healthcare providers focus more on patient care.

44. Xpedient Medical

Xpedient Medical offers process operations support, healthcare administration, registrar support, and value-added services. They work mainly with hospitals and private practices in  South Africa.

Their services help optimize financial performance and improve patient experience. Xpedient’s expertise in health regulations ensures compliance and reduces risk.

45. Afrihealth

Afrihealth assists medical device companies wanting to do business in Southern Africa by offering services such as contract administration, temporary management, logistics, import help, and regulatory support.

46. TELUS Digital

TELUS Digital has a dedicated division called TELUS Health, which is Canada’s largest healthcare IT provider. It primarily delivers CX solutions, including claims processing and patient support services. Telus uses AI and digital platforms to improve service speed and quality.

47. Universal Medica

Universal Medica offers pharmacovigilance, medical information, and healthcare consulting services. Based in France, they serve pharmaceutical companies, biotech firms, and healthcare providers worldwide.

Their services focus on patient safety, regulatory compliance, and clinical data management. Universal Medica is well-respected in the European healthcare sector.

48. CmonDoc

CmonDoc is a French-based healthcare outsourcing company that focuses on telehealth support and medical scheduling.

They help clinics and medical facilities efficiently manage patient appointments. CmonDoc’s services allow doctors to spend more time with patients and less on administrative tasks.

49. Outsourced

Located in the Philippines, Outsourced provides remote staffing solutions, including for healthcare. They are HIPAA compliant and offer services like medical billing, coding, health information management, and transcription.

50. Helpware

Helpware offers telehealth support, back-office services, and patient experience management. The firm is known for its people-first culture, which translates into high-quality patient interactions. They support healthcare providers in scaling operations quickly while maintaining excellent service.