Outsourcing directory

24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★

IIMI offers a wide range of services designed to help customers bridge the digital divide, enabling enterprises to harness the full power of technology. At IIMI, we help our clients to capture and manage data from any format, so they can transform that data into information, information into knowledge, knowledge into insight and insight into action. It can be as simple as data entry of forms like keying warranty cards, rebate forms, or any other hand written application form, or capturing the same data from a caller. It often involves complex rules based processes where IIMI personnel read and understand the content, make rules based decisions, validate the data with other sources that may be offline or online, and perform audit and analysis of the data for items such as expense report validation, insurance eligibility verification enrollment and claims processing; invoice payments, reporting and database creation, or research and statistical analysis. Whether working completely behind the scenes, or playing a more active role, IIMI has the depth and breadth of capability to support our customers across multiple geographies and languages.

Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.

Staff Outsourcing was founded to serve the needs of our sister eCommerce company. As a fast-growing ecommerce company in the early 2000s we had a need for top-tier talent across multiple job roles. We had extreme difficulty hiring for those roles in the Midwest of the US where we are based and explored other solutions. We hired an outsourcing company, and it was a unmitigated disaster. We knew we could do better and went about forming our own office in Cebu, Philippines. Enter Staff Outsourcing – We started with a small 8 seat office, and it has now morphed into a full-blown enterprise with nearly 1000 team members. We have multiple floors of a Class A building in the Cebu Business Park. Our neighbors include many Fortune 500 companies and various global business powerhouses. At Staff Outsourcing we are very proud of our facilities, and it allows us to attract and retain top-level employees for our clients. We have triple redundancy internet running into our facility and a full building backup generator for power. We are experts in eCommerce and have sold almost a billion dollars online through our sister company. We bring this wealth of experience to serve our clients. Our clients love the fact that we are USA owned and manage to align well with business goals and processes in their home countries. Our goal at Staff Outsourcing is to be a key partner for our clients and to truly make a difference in their operations. We provide not only a great work environment for our employees but also great benefits. We offer a competitive salary and benefit packages to attract and keep the best talents. Staff Outsourcing will never be the lowest cost provider, but we do provide the highest value and ROI for your firm. Over 95% of our current client base is from referrals and our average client grows their staff with us 500% in the first 12 months. We would be honored to have the opportunity to work with your company.

We provide every aspect of virtual employee management, recruiting, and human resource functions to help you start, scale, and run your remote team.

ISTA Solutions is a full-service BPO provider dedicated to helping your business thrive. We specialize in healthcare outsourcing, bringing years of expertise to staffing agencies, medical billing companies, clinics, DME, laboratories and more. At the same time, we proudly serve a range of other industries – from restaurants to airlines – delivering the same high standards of support across the board. Our comprehensive services cover everything from customer support and patient scheduling to billing, claims processing, recruitment, and back-office operations. With headquarters in New Jersey and major operations in the Philippines and South Africa, we offer the perfect blend of onshore quality and offshore efficiency. When you partner with ISTA, you gain a dedicated extension of your team that is organized, responsive, and committed to your success. We handle the busy work and critical processes behind the scenes, so you can focus on your core business knowing a reliable team has your back.

Welcome to Managed Services Partners LLC, a leading professional outsourcing agency that has been serving clients with excellence for over 6 years. As a trusted partner, we understand the critical role that outsourcing plays in today’s business landscape. Our mission is to help companies streamline operations, enhance efficiency, and drive sustainable growth. At Managed Services Partners LLC, we take pride in our extensive experience and expertise in providing a wide range of outsourcing solutions. From IT support and software development to customer service and back-office operations, our dedicated team of professionals is skilled in handling diverse business areas. We leverage technology, talent, and proven methodologies to deliver tailored solutions that meet the unique needs and challenges of our clients. What sets us apart is our unwavering commitment to delivering exceptional results. We prioritize open communication, collaboration, and continuous improvement to ensure seamless integration with our clients’ operations. Our goal is to become a trusted extension of your team, providing innovative solutions that free up your resources and enable you to focus on your core competencies.

ROVR is your gateway to exceptional, tailored, and cost-effective outsourcing solutions designed to propel businesses of all sizes to new heights. Nestled in the vibrant city of Melbourne, Australia, our global operations reach far and wide, with a robust presence in the Philippines. Here, our passionate team of experts is dedicated to amplifying your business success. At ROVR, we pride ourselves on being pioneers in delivering top-tier, personalized services crafted to meet the unique needs of your business. Specializing in supporting all sizes of enterprises, we understand the pulse of your challenges and are committed to being the catalyst for your growth.

At Spare Global, we're redefining how businesses scale and thrive by connecting them with exceptional talent from the Philippines. As a leader in global staffing solutions, we blend expert knowledge with a passion for innovation to help our partners achieve unprecedented growth. With a commitment to integrity and collaboration, we ensure every client experiences seamless service and outstanding results. Get Back to Growing Your Business Overcome staffing challenges and cut costs with Spare Global. We connect you with exceptional Filipino talent, letting you focus on growing your business and achieving your goals. Unlock Your Business Potential with Spare Global By connecting you with skilled Filipino professionals, we help reduce costs and eliminate staffing headaches. Focus on what truly matters—scaling your business and reaching new heights. Discover how our tailored solutions can transform your operations today.

Imperative Business Ventures Limited - Empowering the Future of Digital Operations Company Overview Founded in 2011, Imperative Business Ventures Limited (IBVL) is a privately held, professionally managed enterprise headquartered in Mumbai, India. Anchored by visionary leadership, seasoned industry professionals, and women entrepreneurs, IBVL has grown into a trusted partner for digital transformation and outsourcing solutions across global markets. Vision To become India’s next unicorn by enabling future-ready enterprises, intelligent process automation, and inclusive digital ecosystems. Ownership & Governance • Privately held by founding promoters and select private investors • Board-governed, transparent structure focused on strategic, long-term growth • Commitment to ethical practices, diversity, and innovation-driven leadership Core Capabilities Digital Transformation | BPO & KPO Services | Intelligent Automation | System Integration | Smart Infrastructure IBVL specializes in technology-enabled solutions for BFSI, Telecom, Government, Retail, Healthcare, and Manufacturing sectors, delivering impactful results across: • Customer Lifecycle Management • Back Office & Transaction Processing • AI & RPA-led Automation • IT Hardware Supply & System Integration • Cybersecurity & Digital Infrastructure Flagship Products & Platforms • FinBO+ – End-to-end digital lending platform • DigiBoarding.in – Seamless digital KYC & onboarding • ImperaBOT – Intelligent automation and RPA engine • Custom AI/ML-based Solutions for BFSI, Healthcare, and Government Global Presence & Delivery Capability • 1200+ skilled professionals • Operations across India, UK, Canada, SEA, and the Middle East • Proven track record in Smart Cities, PSU Digitization, and BFSI Transformation Investment Highlights • 14+ years of operational excellence and profitability • Asset-light, scalable business model • Diversified portfolio with strong IP and SaaS offerings • Positioned for global expansion and strategic M&A • High-growth sectors including Digital Public Infrastructure, FinTech, Cyber Assurance, and GovTech Contact 🌐 www.theimperative.in | ✉️ info@theimperative.in

Andiamo! Group is a leading Sales and Integrated Technology recruiting agency located in San Francisco, California. We place top candidates with high level jobs around the United States and Nearshore (LatAm). Our awesome Recruiting Team brings a wealth of knowledge and success. We work with Fortune 500 companies to well-funded start-ups and fill entry, mid and Executive-level positions. Placing talent in Sales, Marketing, Product and Engineering, Andiamo! Group Talent Partners is more than a digital-age recruiting firm, we're a partner for rapid growth. Our mission is to deliver exciting, measurable human capital growth for our clients and create a culture of fun, respect, and passion for our talented team.

Xceed is a global provider of quality, multi-lingual Business Process outsourcing (BPO) services that is engaged in managing extensive outsourcing and leasing agreements with commercial and Key Government Accounts. Xceed is fully owned by Telecom Egypt In 2001 and was founded to serve as the IT arm of Telecom Egypt and started its First call center operations in 2003 by supporting a wide array of “Contact Center services” (Voice & Non-Voice transactions), and “Infrastructure Outsourcing” Services. Driven by great passion towards growth, Xceed adopts the latest technologies, accentuates an immaculate customer experience and promotes sustainable development in order to provide comprehensive and optimized onshore/offshore customer management solutions, additionally extending our Portfolio of services to include “Payroll Management Outsourcing”, “Recruitment Outsourcing” and “Finance & Accounting Outsourcing” Services. Xceed Currently has sites in Egypt, Morrocco, Mauritius, Saudi Arabia and UAE with an operating capacity of more than 10,000 web-enabled multi-channel workstations, 25,000 employees and 8000 remote agents delivering high-quality services across numerous industries in ten( 10 ) different languages (Arabic, English, French, German, Spanish, Italian, Turkish, Russia, Greek and Ukrainian). With much pride in what have achieved Xceed commits to investing in our people, business and innovation to create sustainable value to our stake holders , partners and communities.

Pentwater Connect delivers a full range of BPO services to clients across North America, Europe, Asia and Australia. While we offer all standard outsourcing solutions, our true edge lies in advanced digital marketing to boost your company growth. What sets high-growth companies apart from the rest? We believe it’s data—and how you use it. At Pentwater Connect, we don’t just offer support—we help you scale. We deliver exceptional customer experiences We reduce your labor costs by up to 80% We empower your team to focus on growth and innovation We enhance your digital marketing performance through real-time market insights With our BPO and digital marketing solutions, you improve customer retention, increase ROI, and stay ahead of your competitors. Let us handle the operations. You focus on growing your business.

EffectiveSoft helps businesses achieve their goals with impactful digital solutions. With development centers in Europe and LATAM, we are time-zone flexible and offer our clients the benefits of both offshore and nearshore development, including close collaboration, maximum productivity, and agile operations. Our team’s expertise lies in custom software development, AI integration, and cloud implementation. EffectiveSoft’s main domain focuses are fintech and healthcare. Recently, the company was listed among key players in the Online Trading Platform Market. Fueled by courage and curiosity, we go beyond providing services. We dive deep into your business to uncover real needs and tackle key challenges, combining human insights with technology. Our solutions fuel your business to disrupt industries and revolutionize the end-user experience. Our clients have been recognized with Best Mobile App Awards, included in the Most Innovative Companies list, and more.

We help businesses of all sizes build and scale their teams remotely. Whether you need one seat or 1000, we’re here to help. Putting your business in our hands promises world-class expertise that drives your business growth and productivity, all for a fraction of the cost.

At Midwest Global Marketing and Billing LLC, we are more than just a BPO provider — we are your strategic partner in streamlining business operations and driving efficiency. Our Business Process Outsourcing (BPO) solutions are designed to help businesses of all sizes focus on what they do best, while we handle the critical yet time-consuming back-office functions. With a team of skilled professionals, cutting-edge technology, and a client-centric approach, we specialize in delivering tailored services that fit the unique needs of your business. Whether it's customer service, data management, billing, or lead generation, our solutions are built to optimize your processes, reduce operational costs, and improve productivity. We don’t just aim to provide services; we strive to enhance your overall business efficiency by aligning with your goals. Our flexible service models, transparent communication, and focus on quality assurance ensure that your business runs smoothly, allowing you to focus on growth and innovation. From small businesses to large enterprises, we are committed to delivering exceptional results and maintaining a long-term partnership that supports your success.

Satellite Office provides premium offshoring services to help businesses grow through significant cost savings coupled with operational improvements. We have a proven track record of assisting businesses to leverage the benefits of offshoring by building them a dedicated, highly skilled, and cost-efficient offshore team in the Philippines. At Satellite Office, we aim to transform the way the world does business and help our people grow to their highest potential by providing and creating world-class offshoring solutions. We are more than a offshore staffing provider – We aim to forge strong client partnerships, have a deep and intimate understanding of our clients’ operations, and design an outsourcing strategy that addresses specific business requirements. We are highly consultative, quick to respond to our client’s changing needs at every stage of their offshoring journey.

Outposter is a leading global outsourcing company, headquartered in Brisbane, Australia, with offices in the Philippines, Singapore and India. We provide staffing solutions to both large and small companies, short or long term projects. Outsourcing can be a gamble and we remove the risk by providing highly skilled staff, trained and vetted by us so we stand by the quality of their work. Our staff can provide customer support, direct marketing, social media marketing, graphic design, and more.

Sigli is a Belgium-headquartered BPO and technology partner that helps organisations convert ambitious ideas into revenue-generating digital products. From our flagship office on Sint-Pietersvliet 7, 2000 Antwerp, and an engineering hub in Vilnius, we assemble cross-functional squads of software engineers, data scientists, and AI specialists who deliver end-to-end solutions, without the long-haul timezone gap. Our client base spans the UK, Netherlands, and Belgium, so you get Western European business culture plus the cost efficiency of a near-shore delivery team.

Talanta Global helps you find the talent you need to fuel your business growth. We connect U.S.-based businesses with top-tier talent from Kenya in finance and accounting, digital marketing and advertising, logistics and supply chain, data annotation, and administrative assistance.

At Forehedge Marketing Pvt. Ltd., we help businesses scale efficiently and deliver exceptional customer experiences through world-class Business Process Outsourcing solutions. Headquartered in Mumbai, India, with a growing presence in Dubai, Kuwait, the UK, and Luxembourg, we specialize in delivering end-to-end voice and non-voice support, including: Lead Generation & Appointment Setting Customer Support & Retention Debt Collection (USA & International) Back-office & Data Processing Services Our team combines industry expertise, trained communication specialists, and performance-driven technology to help clients reduce operational costs while improving customer satisfaction and conversion rates. Whether you’re a startup looking to build a sales pipeline or an enterprise seeking to optimize your customer service operations, Forehedge Marketing provides customized, scalable, and compliant BPO solutions aligned with your business goals. We believe in long-term partnerships, transparency, and measurable results — ensuring every client engagement drives real value and growth.

CS-PAC Global BPO is your one-stop shop for remote staffing and outsourcing solutions from the Philippines.

At Sirius Support, we make that 20% count—delivering a 4x punch of empathy, expertise, agility, and ROI through elite, AI-optimized human agents. We help organizations worldwide build or modernize support operations that strike the perfect balance between automation and meaningful human interaction. Whether you're launching a new support function or transforming a legacy model, Sirius delivers scalable, outcome-based service through certified agents equipped to thrive in today's AI-centric landscape. Our per-ticket pricing model ensures you only pay for performance—no full-time staffing risk, no wasted spend.

Hire for quality and reliability - In today’s global marketplace of interconnected businesses and supply chains, expanding your talent pool beyond borders can create a significant competitive advantage. We enable you to harness the power of offshore talent to ensure you benefit from the expertise, commitment, and efficiency that they have to offer. Experience reduced overheads, higher productivity, and the sophisticated skillsets of global professionals under the guidance of Talent Forge.

Wing Assistant is a product-driven managed B2B marketplace matching entrepreneurs and business teams with top-notch remote talent to make delegating recurring work efficient, easy, and secure. Wing Assistant is a managed platform connecting executives with vetted remote talent, freeing up their time for strategic, high-level work. Their assistants take over necessary yet tedious tasks in e-commerce, marketing, sales, real estate, and more. This eliminates a number of employer pain points like paying overhead and hiring for vacancies. You can even automate entire business workflows, without any coding, and with real humans to do the work!