Outsourcing directory
The world's most complete directory of global Business Process Outsourcing firms.
We found 4,649 companies
Report a problemGlobal Outsourcing Firm (BPO) Index
The Global Outsourcing Firm (BPO) Index provides the first comprehensive, objective analysis of all outsourcing firms globally and is a strong indicator of a firm’s prominence. Outsource Accelerator spent 18 months researching firms and developing a robust methodology. We now track, analyze and rank over 2,300 firms globally.
At H Connect International, we redefine outsourcing by offering a curated partnership model that goes beyond simply tailored solutions. With a focus on quality relationships, continuous value-add, innovation, and best-in-class talent, we build a long-term road map toward achieving our client’s goals. From end-to-end finance and accounting, digital consultancy, digital marketing, to industry-specific BPO solutions, our dedicated team ensures seamless integration and maximum productivity. Experience the difference with H Connect International, your trusted partner in outsourcing excellence.
Sectors- Admin Support
- Business Compliance
- Customer Service See all
Glassdoor rating3.7/5
Rank #1187Seat:
50-99DA: Domain Authority
17Revenue:
-Founded:
1989Locations:
4
Instinctools is a leading AI and digital product engineering company with 25+ years of experience. Their services include AI and Machine Learning development, custom software development, BI and Big Data, IoT, etc. Specializing in end-to-end AI integration, they help businesses harness analytics and automation to drive innovation and efficiency.
Sectors- Engineering Architecture
- It Services And It Consulting
- Outsourcing Consultancy See all
Glassdoor rating4.7/5
Seat:
-DA: Domain Authority
35Revenue:
15 millionFounded:
2000Locations:
-
Welcome to Cebu tele-net, a premier Business Process Outsourcing (BPO) provider dedicated to helping businesses succeed through tailored outsourcing solutions. As part of the tele-net Group, headquartered in Tokyo, Japan, Cebu tele-net combines Japanese omotenashi hospitality with the world-renowned warmth of Filipino customer service, ensuring that every customer interaction is seamless, empathetic, and efficient. We have been in the industry for 30+ years. With four strategic locations in the Philippines and a global workforce of 1,200 FTE, we specialize in delivering high-quality services across a range of industries. Our offerings include: Customer Service: Supporting Fintech, Retail, eCommerce, Transportation, and Travel industries with exceptional customer care. Dispatch Services: Providing efficient logistics solutions for Limousine, Taxi, and Logistics companies. Virtual Assistance: Offering administrative support to streamline operations and drive productivity. What sets us apart is our commitment to quality, innovation, and reliability. From our robust infrastructure to our performance-driven teams, we ensure that your business is supported by a partner you can trust. Whether you’re looking to enhance customer experience, improve operational efficiency, or scale your business, Cebu tele-net is here to help you achieve your goals.
Sectors- Customer Service
- Full Service Bpo
- Inbound Outbound See all
Glassdoor rating-Rank #2032Seat:
1-49DA: Domain Authority
12Revenue:
$5 mil. - $10 mil.Founded:
-Locations:
1
24x7 Direct is a leading Australian BPO operating successfully onshore in Australia for 20+ years; now expanding offshore, the business is quickly at 120 full-time Virtual Staff based out of the Philippines. We assist the small to medium sector to “Simplify the Process of building Virtual Teams” are a hands-on executive team that knows first-hand how to scale and grow a business through Virtual and Offshore staffing solutions. We will be with you throughout the entire journey, and as business owners, we understand what success and failure look like. A one-stop-shop for any business seeking to build a Virtual Team Offshore with a practical and effortless service that simplifies the process and minimises growth pains while scaling your business. We take care of Recruitment, HR, IT Support, Infrastructure, and Payroll and are a no lock-in contract provider. Our clients are in Financial Services, Education, Information Technology, Insurance, Legal Services, Logistics and Transport, Professional Services, Real Estate, Recruitment, Human Resources, Retail and E-commerce. You can speak to any of them for an insight into the customer experience they have had with us. • Parabroking, Paraplanning • Virtual assistants, Executive Assistants • SEO Specialist, Web Designers • Financial Planning assistants • Mechanical Engineers • Bookkeepers, Accountants • Systems Engineers • Network Engineers • Content Writers, Graphic Designers • Recruitment Staff, Web Developers • Digital Marketing Specialists • Technical Support Specialists • Developers To learn more about how we can support your organisation’s needs, visit our website today: ★ www.24x7direct.com.au ★
Sectors- Admin Support
- Animation Multimedia
- Customer Service See all
Glassdoor rating3.2/5
Rank #680Seat:
50-99DA: Domain Authority
15Revenue:
$10 mil. - $25 mil.Founded:
2001Locations:
2
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We are a Ghanaian-based BPO service provider that understands the importance of efficiency and effectiveness when running a successful business. Our goal is to provide world-class BPO services and create a fantastic customer experience and a lasting partnership with you.
Sectors- Admin Support
- Agency Contract Partner
- Customer Service See all
Glassdoor rating-Rank #2566Seat:
1-49DA: Domain Authority
6Revenue:
UnknownFounded:
2018Locations:
2
With over 70 years of combined experience in finance, accounting, and business operations, Nectar BPO is your trusted partner for AI-enabled financial talent. Our mission is clear—providing specialized offshore staffing solutions tailored to the financial needs of businesses across industries.
Sectors-Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
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FBSPL is a leading global BPM, consulting, and business process outsourcing (BPO) firm. Focusing on optimizing business operations, we empower companies of all sizes with our strategic business process management solutions in insurance, accounting & bookkeeping, digital marketing, business intelligence, artificial intelligence and data annotation. FBSPL aims to offer its clients the power of scalability while cutting costs and saving time. We pride ourselves on our commitment to excellence, innovation, and customer satisfaction. Our team of experts ensure that our clients receive the highest-quality service customized to their unique needs. We invest in talent, technology, and in-house research to stay ahead of industry trends and provide advanced solutions. Our clients do not see us as mere vendors but as their growth partners. FBSPL is your trusted partner every step of the way. Contact FBSPL today & discover how our business process outsourcing (BPO) & management solutions can transform your business.
Sectors- Back Office Support
- Customer Service
- Digital Content Marketing See all
Glassdoor rating4.2/5
Rank #375Seat:
500-999DA: Domain Authority
39Revenue:
$25 mil. - $50 mil.Founded:
2006Locations:
3
Save up to 70% or more on staffing costs. Are you looking for ways to streamline your operations, reduce overhead expenses, and increase your bottom line without breaking the bank? Look no further than iFIVE Global. We don’t just settle for individuals who will fill a seat. Our priority is to connect you with top-tier professionals who are dedicated to your success and will consistently exceed expectations. Beyond administrative, back-office and business process outsourcing (BPO) support, our expertise lies in creating industry-specific teams. Whether you need intake specialists, IT support, accounting, telehealth support, or sales and marketing experts, iFIVE Global excels in sourcing diverse, essential roles for any organization. In today's business landscape, employers face relentless turnover and escalating labor costs. Win the war for talent with our comprehensive staffing solutions. Let us help you achieve the ambitious KPIs you’ve set for your organization.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating3.5/5
Rank #1606Seat:
1000-4999DA: Domain Authority
9Revenue:
$1 mil. - $5 mil.Founded:
2020Locations:
2
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- Sectors
- Back Office Support
- Customer Service
- Full Service Bpo See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
-
- Sectors-Glassdoor rating-
Seat:
-DA: Domain Authority
-Revenue:
-Founded:
-Locations:
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STAFFVIRTUAL is a global provider of outsourcing solutions, dedicated to helping businesses scale efficiently and cost-effectively. Established over 16 years ago, STAFFVIRTUAL has built a solid reputation for excellence, innovation, and client-centric services, with headquarters in Florida and additional offices strategically located in the Philippines, Uzbekistan, and Japan. The company has significantly grown, currently employing over 600 highly‑skilled professionals who serve diverse industries worldwide, including clients from the United States, Canada, the UK, Central Europe, Singapore, Uzbekistan, and Japan. Notable partnerships include companies like Uber, Tanium, and Flex Technology, highlighting STAFFVIRTUAL’s ability to deliver for enterprise‑level clients.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating4.7/5
Rank #218Seat:
500-999DA: Domain Authority
31Revenue:
$100 mil. - $250 mil.Founded:
2009Locations:
4
Intelliworx Ph is a leading province-based and locally-owned outsourcing center based in Mindoro province, Philippines. We specialize in customer service, virtual assistant services, and business solutions such as administrative support, bookkeeping, digital marketing, social media management, graphic design, video editing and many more. We can also provide specialized roles such as professionals with certain licenses and certifications. We help businesses streamline their operations through effective action plans and reliable team members at very affordable service rates.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating1.9/5
Rank #2366Seat:
1-49DA: Domain Authority
4Revenue:
$1 mil. - $5 mil.Founded:
2019Locations:
1
Thailand. Home to talented developers and cost-effective staffing solutions. 💰 2-5 times lower annual salary rates 👩🏽💻 Over 600,000 skilled IT specialists 🔐 A high priority on data privacy and security 📈 Easy to access the region’s various growing markets and industries
Sectors- Admin Support
- Agency Contract Partner
- Back Office Support See all
Glassdoor rating3.4/5
Rank #2577Seat:
1-49DA: Domain Authority
6Revenue:
UnknownFounded:
2010Locations:
1
ServiceFirst is a global business process outsourcing (BPO) provider headquartered in Orlando, Florida, with delivery hubs in the Philippines, Costa Rica, and Egypt. We help leading brands scale efficiently by combining human expertise with AI-driven workflows to enhance productivity, accuracy, and customer experience. Our multilingual teams support clients across English, Spanish, Arabic, and other key languages—allowing seamless coverage across time zones and markets. What sets us apart is our ability to maintain exceptionally high employee retention through a people-first culture and structured career development programs, ensuring consistent service quality and institutional knowledge across client accounts. By leveraging automation, conversational AI, and data-enabled performance management, we deliver scalable, cost-effective solutions without compromising the human connection that drives brand loyalty.
Sectors- Admin Support
- Back Office Support
- Customer Service See all
Glassdoor rating-Seat:
-DA: Domain Authority
-Revenue:
5000000Founded:
2025Locations:
-
Founded in 2006, CCI global is an international, African based business process outsourcing organization whose focus on growth, quality service delivery and commitment to establishing long term partnerships has enabled it to become a top tier BPO operator in Africa. With an international global HQ based in Dubai, CCI Global is a 17,000+ employee strong organization transforming how BPOs do business while retaining the essence of what makes us competitive, flexible and adaptable in a dynamic global business environment. We are a diverse organization that operates across South Africa, Kenya, Ethiopia, Rwanda, Ghana, Botswana, Egypt, Bulgaria and Ukraine and with continued expansion on the horizon. Our focus on people combined with our client centric operating model has created a business enhancing, multi sector, multi-channel & multilingual delivery center capability servicing a global customer base of over 80+ leading brands across the USA, UK, Australia and Africa operating 24x7x365.
Sectors- Customer Service
- Full Service Bpo
Glassdoor rating4/5
Rank #193Seat:
1000-4999DA: Domain Authority
25Revenue:
$100 mil. - $250 mil.Founded:
-Locations:
1
123Employee was founded in 2006 to meet the needs of small and medium-sized businesses. Since then we have grown to a team of hundreds of virtual assistants. We set out to create a company that would make outsourcing affordable to all businesses, while offering a high level of on-going training for our employees and clients. We create opportunities for Filipinos while helping businesses all over the globe increase productivity and lower expenses. We provide business process outsourcing, or BPO, specializing in online and offline marketing, customer service and virtual assistant services from our 3 outsourcing centers. Our company features fully redundant voice and data, enterprise grade network infrastructure, redundant generators and all of the features of a larger provider, without the high costs. 123Employee is the premier outsourcing center in the Philippines.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.7/5
Rank #503Seat:
500-999DA: Domain Authority
31Revenue:
$50 mil. - $100 mil.Founded:
2006Locations:
1
At Hugo, we build world-class teams to help you scale faster and smarter. We are the largest specialty provider of customer support, technical support, data and AI, moderation, community management, and ML solutions. Whether you are a startup, large e-commerce brand, fintech app, SaaS platform, or digital-native brand looking to scale, we provide the fast, flexible support you need. Hugo operates 365/24/7, offering multilingual support in 60+ languages and across 5 continents. We offer omnichannel support - email, phone, chatbot, live chat, SMS, social media, and in-app messaging - to meet your customers where they are. Hugo agents are trained STEM professionals with industry-specific experience. Best of all, we've mastered your tool stack, so we're ready to work from day one. Hugo places strong emphasis on data security and compliance to ensure we safely serve your clients. We are ISO 27001, HITRUST, and SOC 2 certified, and HIPAA and GDPR compliant. Hugo builds and manages high-performance teams in as little as 2 weeks to enable you to lower support costs without compromising your customer experience. Wherever you need coverage, we build the right team to help you win. Hugo offers a wide range of services, including: •Customer support outsourcing •Technical support outsourcing •Content moderation •Community management •Call center support •Generative AI outsourcing •Back office support •E-commerce support outsourcing •Lead generation/ sales support services •AI & ML model services •Data processing •Bookkeeping outsourcing •Invoicing & billing support •Helpdesk support
Sectors- Admin Support
- Back Office Support
- Business Compliance See all
Glassdoor rating4.4/5
Rank #986Seat:
1000-4999DA: Domain Authority
17Revenue:
$10 mil. - $20 milFounded:
2017Locations:
5
Since 1998, Itransition has served over 800 clients from dozens of business verticals. They are SMBs, enterprises and startups that rely on us as their trusted technology partner with specialized knowledge and skills in their particular domains.
Sectors-Glassdoor rating4/5
Rank #59Seat:
1000-4999DA: Domain Authority
47Revenue:
$500 mil. - $1 bil.Founded:
1998Locations:
6
Hire for quality and reliability - In today’s global marketplace of interconnected businesses and supply chains, expanding your talent pool beyond borders can create a significant competitive advantage. We enable you to harness the power of offshore talent to ensure you benefit from the expertise, commitment, and efficiency that they have to offer. Experience reduced overheads, higher productivity, and the sophisticated skillsets of global professionals under the guidance of Talent Forge.
Sectors- Admin Support
- Data Analytics And Ai
- Digital Content Marketing See all
Glassdoor rating-Rank #2586Seat:
1-49DA: Domain Authority
1Revenue:
UnknownFounded:
2023Locations:
1
A global leader in BPO and optimizing the customer experience lifecycle, HGS is helping make its clients more competitive every day. HGS combines technology-powered services in automation, analytics and digital with domain expertise focusing on back-office processing, contact centers and HRO solutions to deliver transformational impact to clients. Part of the multi-billion dollar conglomerate Hinduja Group, HGS takes a true “globally local” approach, with over 20,000 employees in seven countries.
Sectors- Admin Support
- Build Operate Transfer
- Customer Service See all
Glassdoor rating3/5
Rank #23Seat:
10000+DA: Domain Authority
37Revenue:
$500 mil. - $1 bil.Founded:
1973Locations:
15
We think PANDR should be the dictionary term for where great people, processes and technology meet in the middle. Too long has outsourcing and offshoring been associated with bland and boring companies. We bring a new vision to our space. One that is progressive and reflects the conditions needed in a modern-day workforce to produce the happiest and most effective employees (our A-team players!) for our clients. That’s the PANDR difference, and we will never compromise this for profits.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.9/5
Rank #1180Seat:
100-249DA: Domain Authority
9Revenue:
$10 mil. - $25 mil.Founded:
2015Locations:
1
Remote Employee is a Western owned & operated business with over 50 years of combined business and outsourcing experience. We help businesses of all sizes reduce operating costs and improve productivity just by rethinking the way you find great talent. Our Mission is to give every size business the ability to easily connect to the global workforce. Giving our clients the means to grow and scale faster than traditional methods.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating-Rank #1675Seat:
250-499DA: Domain Authority
13Revenue:
$10 mil. - $25 mil.Founded:
2020Locations:
-
Ansafone is the leading outsourced contact center solution provider for companies in the US and Canada and maintains international alliances for global reach. We specialize in campaigns that require Inbound and Outbound Call Platforms - online interactions that include Live Chat, Email, Social Media Response Management and analytics, and support for User Generated Marketing Programs. Using our integrated CRM/Web analytics systems, we are positioned to caputure and report on volumes of customer interactions. Ansafone delivers Answering Services for small to medium sized companies and tailored contact center solution for government, larger companies, and the Fortune 1000.
Sectors-Glassdoor rating2.9/5
Rank #203Seat:
500-999DA: Domain Authority
29Revenue:
$100 mil. - $250 mil.Founded:
1970Locations:
6
Remote Philippines is renowned as an outsourcing powerhouse based in the Philippines. With an outstanding track record spanning over half a decade, they have consistently excelled in their mission of delivering top-tier Filipino remote professionals to empower small and medium-sized enterprises. Remote Philippines was initially specializing in outsourcing technical Filipino remote staff providing information technology services. However, as the company grew and evolved over time, they recognized the ever-expanding needs of global businesses. In response, Remote Philippines broadened their horizons, extending their outsourcing services to pool non-technical Filipino remote workers. The strategic expansion of Remote Philippines paves its way to seamlessly help businesses around the world in their success by reducing costs, increasing profit margins, and growing sustainably.
Sectors- Admin Support
- Agency Contract Partner
- Animation Multimedia See all
Glassdoor rating3.1/5
Rank #1134Seat:
50-99DA: Domain Authority
8Revenue:
$1 mil. - $5 mil.Founded:
2018Locations:
-
PEAK Outsourcing evolved from a concept that set out to better the experience and client expectations when outsourcing to the third-largest English-speaking country in the world, the Philippines. We were once a client, so we know what it is like and we understand the fears of having a working and financial relationship with someone overseas. We took all the headaches and uncertainties we experienced, along with surveying other clients whom we outsourced, and devised a program to fix those issues that were always recurring. We knew the concept of outsourcing could be a huge benefit for a client, and that there had to be a better way of doing so, so we set out to make these changes.
Sectors- Admin Support
- Customer Service
- Finance Accounting See all
Glassdoor rating4.3/5
Rank #487Seat:
100-249DA: Domain Authority
19Revenue:
$25 mil. - $50 mil.Founded:
2011Locations:
2
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- 2
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